The remote server returned an error: (500) Internal Server Error?

[dureal99d]

Server

• FOG Version:1.3.4-RC-2
• OS: Ubuntu 16.04.2

Client

• Service Version: 11.8
• OS: WIndows, Ubuntu,Kubuntu,Mint18,fedora,centos

Description

I keep getting this error on all my clients.
Any idea?

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 1/26/2017 9:25 PM Client-Info Client Version: 0.11.8
 1/26/2017 9:25 PM Client-Info Client OS:      Windows
 1/26/2017 9:25 PM Client-Info Server Version: 1.3.4-RC-2
 1/26/2017 9:25 PM Middleware::Response ERROR: Unable to get subsection
 1/26/2017 9:25 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
 1/26/2017 9:25 PM Service Sleeping for 83 seconds
 1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 1/26/2017 9:26 PM Middleware::Response Success
 1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=00:FF:96:07:4D:11|00:1F:BC:02:35:80|00:1F:BC:02:35:81|0A:00:27:00:00:08|00:50:56:C0:00:01|00:50:56:C0:00:08||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 1/26/2017 9:26 PM Middleware::Communication ERROR: Could not contact FOG server
 1/26/2017 9:26 PM Middleware::Communication ERROR: The remote server returned an error: (500) Internal Server Error.
 1/26/2017 9:26 PM Middleware::Response Success
 1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
 1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json

 1/26/2017 9:26 PM Service Creating user agent cache
 1/26/2017 9:26 PM Middleware::Response ERROR: Unable to get subsection
 1/26/2017 9:26 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
 1/26/2017 9:26 PM Middleware::Response ERROR: Unable to get subsection
 1/26/2017 9:26 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
 1/26/2017 9:26 PM Middleware::Response ERROR: Unable to get subsection
 1/26/2017 9:26 PM Middleware::Response ERROR: Object reference not set to an instance of an object.```

[jjacobs]

Hi,

I had this problem too but Tom solved this in Running version 24 of svn 6063.
If you want to wait to update, go to Fog Config --> FOG System Settings --> Fog Client - Host Register --> Set FOG_QUICKREG_MAX_PENDING_MAC to 8 or to be sure 15.

Kind regards,
Johan

[dureal99d]

@jjacobs Thanks for the help!!!