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    Are PCIe ssd hard drives on client machines supported?

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    Hardware Compatibility
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    • george1421G
      george1421 Moderator
      last edited by george1421

      The issue here is not so much SSD drives but NVMe drives. FOG 1.2.0 does not support NVMe drives at all. Its not related just to the kernel in play, but the actual drive itself and its partitions are named different. The developers had to reengineer the FOS Engine (the customized linux OS that captures and deploys images) to specifically support NVMe drives.

      At this point your only option to support these systems is to upgrade to 1.3.0RCx series. Other advantages of upgrading is much better GPT support, native Win10 support, faster image deployment, plus many new feature enhancements.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      E 1 Reply Last reply Reply Quote 3
      • Wayne WorkmanW
        Wayne Workman
        last edited by

        George is correct.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • E
          egregers
          last edited by

          Thanks!!!, What is the best flavor of Linux to use for the new version?

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @egregers
            last edited by Wayne Workman

            @egregers FOG can run on all major distributions of Linux. Only advice I’d give you, don’t use anything “old”. Whatever you choose, use the latest version.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 0
            • E
              egregers
              last edited by

              I have 1.3.0 RC18 installed and when I try to perform full host registration and inventory I get the message

              Cannot find hard disk on system.

              The drive is an NVMe hard drive.

              Will Fog work with this?

              1 Reply Last reply Reply Quote 0
              • E
                egregers @george1421
                last edited by

                @george1421

                I have 1.3.0 RC18 installed and when I try to perform full host registration and inventory I get the message

                Cannot find hard disk on system.

                The drive is an NVMe hard drive.

                Will Fog work with this?

                Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @egregers
                  last edited by

                  @egregers How do you know RC-18 is installed?

                  Can you try rerunning the installer after running:

                  rm -rf /var/www/{html/,}fog

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  E 1 Reply Last reply Reply Quote 1
                  • george1421G
                    george1421 Moderator @egregers
                    last edited by george1421

                    @egregers What I would recommend (along with what Tom posted) is to pxe boot into the FOG iPXE menu and then run the compatibility tests. This will confirm that the FOS Engine can see the local hard drive. This compat test will tell is where the problem isn’t. (FYI, since you are upgrading from 1.2.0 to 1.3.0 the background of the FOG iPXE menu will look different)

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    1 Reply Last reply Reply Quote 2
                    • E
                      egregers @Tom Elliott
                      last edited by

                      @Tom-Elliott
                      I did this and now it says I am at RC-19. It says RC-19 on the machine I am PXI booting. It still says Cannot find hard disk on system when I run full host registration.

                      This is a new fog install. I pointed the dhcp to the new server IP.

                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @egregers
                        last edited by

                        @egregers how is the drive set to show up via bios? Ahci, data, raid?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        george1421G E 2 Replies Last reply Reply Quote 1
                        • george1421G
                          george1421 Moderator @Tom Elliott
                          last edited by

                          @Tom-Elliott said in Are PCIe ssd hard drives on client machines supported?:

                          @egregers how is the drive set to show up via bios? Ahci, data, raid?

                          Along the same lines, how are these drives setup? Are you using the built in intel raid controller in a raid setup? (I have a T3610, and T3620) so I know FOG works with the precisions.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          1 Reply Last reply Reply Quote 1
                          • E
                            egregers @Tom Elliott
                            last edited by

                            @Tom-Elliott

                            This is a new machine and it came from dell with Raid On even though there is only one hard drive.

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @egregers
                              last edited by

                              @egregers please try setting to ahci

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              george1421G E 2 Replies Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @Tom Elliott
                                last edited by george1421

                                @Tom-Elliott said in Are PCIe ssd hard drives on client machines supported?:

                                @egregers please try setting to ahci

                                Not to derail this, but instead of changing the bios, how about doing a debug capture to see what FOS is saying about the drives?

                                Since this has a single disk installed and its NVMe, the OP probably has a M.2 disk installed directly on the motherboard, so there is no sata based disk installed in this computer at all.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                Tom ElliottT 1 Reply Last reply Reply Quote 1
                                • E
                                  egregers @Tom Elliott
                                  last edited by

                                  @Tom-Elliott
                                  That worked, but it causes the OS to blue screen.

                                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott @george1421
                                    last edited by

                                    @george1421 because it’s listed in raid but the raid is not presenting in a software state that might work… Just need the I’d it’s listing with I suspect

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @egregers
                                      last edited by Wayne Workman

                                      @egregers said in Are PCIe ssd hard drives on client machines supported?:

                                      @Tom-Elliott
                                      That worked, but it causes the OS to blue screen.

                                      You will need to install the OS in AHCI mode, or risk a dirty image by doing some sort of repair. Sorry.

                                      If it were me I’d just re-install so I know my image will be absolutely clean and void of any issues.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @Wayne Workman
                                        last edited by

                                        @Wayne-Workman I have a strong feeling that we should be able get this with it’s current state.

                                        Essentially, I think we just need to see what the RAID is presenting as under lsblk/blockdev so I can add it to the code.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                                        • Wayne WorkmanW
                                          Wayne Workman @Tom Elliott
                                          last edited by

                                          @Tom-Elliott It’s not that FOG can’t capture it, it’s in AHCI mode at this point. It’s that the image is “RAID On” but the firmware has been switched to “AHCI”.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @Wayne Workman
                                            last edited by

                                            @Wayne-Workman the switch was only because I asked him to as the disk in raid mode was not displaying in fog. I just asked him to switch to ahci to see if fog would see it then.

                                            No image has been uploaded yet, nor anything modifying the disk so switching back to raid should enable it to boot again.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
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