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    Issues after upgrading to 16.04

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    FOG Problems
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    • E
      EAHarvey @Quazz
      last edited by

      @Quazz Failed to stop php7.0-fpm.service: Unit php7.0-fpm.service not loaded.

      Looking for fix now.

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @Quazz
        last edited by

        @Quazz commenting the packages line would also be needed

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 1
        • T
          Tom @Quazz
          last edited by

          @Quazz Yes

          1 Reply Last reply Reply Quote 0
          • T
            Tom
            last edited by

            Ok, deleted the values for php_ver (5) and php_verAdds(-5.6) in fodsettings and saved.
            Ran php_ver=‘7.0’ php_verAdds=‘-7.0’ ./installfog.sh -y
            installation stopped at this:
            0_1474470181758_install error.JPG

            I hope it helps.

            Q 1 Reply Last reply Reply Quote 0
            • Q
              Quazz Moderator @Tom
              last edited by

              @Tom As Tom Eliott has stated, you also need to comment out the packages = " line in your /opt/fog/.fogsettings file (simply put a # in front of packages)

              Because the installer ran previously, it compiled a list of packages to install based on the setting of the time and saved in the .fogsettings file for speed reasons.

              T 1 Reply Last reply Reply Quote 0
              • T
                Tom @Quazz
                last edited by

                @Quazz Thanks, I put # in front of php_ver and php_verAdds.
                Ran “php_ver=‘7.0’ php_verAdds=’-7.0’ ./installfog.sh -y” and the installation stopped at the same spot.

                Should I have commented something else?

                Q 1 Reply Last reply Reply Quote 0
                • Q
                  Quazz Moderator @Tom
                  last edited by Quazz

                  @Tom Yes, you have to comment the packages=“list of packages here” line

                  After that you have to remove the old php stuff from your system again.

                  sudo apt purge php*
                  sudo apt purge apache*
                  rm -rf '/etc/apache*' '/etc/php*'
                  
                  T 1 Reply Last reply Reply Quote 0
                  • T
                    Tom @Quazz
                    last edited by

                    @Quazz Thank you, it seems that php7 was installed successfully and the values in fogsettings has been changed.
                    Tried to access the console, and I got:
                    0_1474472455787_fogerror2.JPG
                    So, I uncommented the lines and ran the installer again.
                    Yet, I get the same screen.

                    ThiagoT 1 Reply Last reply Reply Quote 0
                    • E
                      EAHarvey
                      last edited by

                      sudo apt purge php*
                      sudo apt purge apache*
                      sudo apt-get autoremove
                      rm -rf ‘/etc/apache*’ ‘/etc/php*’

                      Along with the #out of the Packages line in the fogsettings file, worked for me. I am up and running and testing an image push right now. YAY!

                      1 Reply Last reply Reply Quote 0
                      • ThiagoT
                        Thiago @Tom
                        last edited by

                        @Tom
                        This happened to me, and when i was looking at /var/www/fog/lib/fog/config.class.php my db password was empty…
                        setting my db password, then webui automatically had changed to correct page…

                        1 Reply Last reply Reply Quote 0
                        • T
                          Tom
                          last edited by

                          Ok, so now apache 2 is failing. This my plan, please confirm steps:

                          1. Revert back to 14.04
                          2. Upgrade to 16.04
                          3. Comment php and packges entries in fogsettings
                          4. Purge php* and apache* (3 commands)
                          5. Run apt-get Autoremove
                          6. Run Fog installer
                          7. Undo step 3

                          Thanks,

                          Tom

                          1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @EAHarvey
                            last edited by Wayne Workman

                            @EAHarvey Correct. If the installer hasn’t completed at least once, there will be no fogsettings file. It exixts here: /opt/fog/.fogsettings

                            @Tom to get the installed php version, it’s just php -v

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 1
                            • T
                              Tom
                              last edited by

                              So I followed the steps 1-6, when running the installer, apache is failed to install.
                              0_1474549197289_another error.JPG

                              1 Reply Last reply Reply Quote 0
                              • T
                                Tom
                                last edited by

                                When trying to install apache2 , I get broken package.
                                0_1474550575224_anothererror1.JPG
                                Frustrating!!

                                E 1 Reply Last reply Reply Quote 0
                                • E
                                  EAHarvey @Tom
                                  last edited by EAHarvey

                                  @Tom Did you try the commands I talked about earlier.

                                  sudo apt purge php*
                                  sudo apt purge apache*
                                  sudo rm -rf ‘/etc/apache*’ ‘/etc/php*’
                                  sudo apt-get autoremove

                                  Along with the #COMMENT out the entire PACKAGES LINE in fogsettings. So in front of the entire line. (#PACKAGES)

                                  I know you have probably done this too but make sure all is updated.

                                  sudo apt-get update
                                  sudo apt-get upgrade
                                  sudo apt-get dist-upgrade

                                  I would also make sure you have all the updates release info.

                                  sudo do-release-upgrade.

                                  Once this has all been done then reboot (sudo shutdown -r now) and rerun the ./installfog.sh and see what happens.

                                  T 1 Reply Last reply Reply Quote 0
                                  • T
                                    Tom @EAHarvey
                                    last edited by

                                    @EAHarvey I’ve done it all, once apache2 got broken, I could not fix it.
                                    Thanks!

                                    Q 1 Reply Last reply Reply Quote 0
                                    • Q
                                      Quazz Moderator @Tom
                                      last edited by

                                      @Tom Please put the output of

                                      dpkg --get-selections | grep hold
                                      

                                      here

                                      1 Reply Last reply Reply Quote 0
                                      • Wayne WorkmanW
                                        Wayne Workman
                                        last edited by Wayne Workman

                                        So - I just spun up a brand-new Ubuntu 16 Server VM, updated it, and installed RC-10 on the first try with zero problems.

                                        We typically warn people against upgrading Linux Distributions to another newer major version for use with FOG. It never goes well, this is a good example of why we recommend against it.

                                        I’m going to guarantee that your problems are either being caused by imperfections in the upgrade process from 14 to 16, or by grandfathered-in settings, or by PHP 5.x being mixed with PHP 7.x

                                        All the below instructions assume you are root - proper. Become root properly first with:
                                        sudo -i

                                        Along the lines of what @EAHarvey said about updating, I’d recommend running this line to do that, it’s a more aggressive version that will also clean out things that aren’t needed too.
                                        apt-get update -fy;apt-get upgrade -fy;apt-get dist-upgrade -fy;apt-get autoremove

                                        The next thing to try is simply running the commands the installer would run, but manually. These are them, just copy/paste and give us the results:

                                        a2enmod php
                                        a2enmod rewrite
                                        a2enmod ssl
                                        a2ensite "001-fog"
                                        

                                        The next thing to try is deleting the .fogsettings file and then forcing the installer to use PHP7 as we used to do when we had issues with Ubuntu 16, Do that with these commands:

                                        #Go to your fogproject repo's bin directory first#
                                        rm -f /opt/fog/.fogsettings
                                        apt-get purge php*
                                        apt-get purge apache*
                                        rm -rf ‘/etc/apache*’ ‘/etc/php*’
                                        apt-get autoremove
                                        php_ver='7.0' php_verAdds='-7.0' ./installfog.sh -y
                                        

                                        Here’s some of my configuration files from Ubuntu 16, does yours look like this? If you run each of the commands in red, it’ll output the file.

                                        cat /etc/apache2/sites-enabled/001-fog.conf

                                        <VirtualHost *:80>
                                        	KeepAlive Off
                                        	ServerName 10.0.0.12
                                        	DocumentRoot /var/www/
                                        	#RewriteEngine On
                                        	#RewriteRule /management/other/ca.cert.der$ - [L]
                                        	#RewriteRule /management/ https://%{HTTP_HOST}%{REQUEST_URI}%{QUERY_STRING} [R,L]
                                        </VirtualHost>
                                        

                                        cat /etc/apache2/sites-available/001-fog.conf

                                        <VirtualHost *:80>
                                        	KeepAlive Off
                                        	ServerName 10.0.0.12
                                        	DocumentRoot /var/www/
                                        	#RewriteEngine On
                                        	#RewriteRule /management/other/ca.cert.der$ - [L]
                                        	#RewriteRule /management/ https://%{HTTP_HOST}%{REQUEST_URI}%{QUERY_STRING} [R,L]
                                        </VirtualHost>
                                        

                                        cat /etc/apache2/apache2.conf

                                        # This is the main Apache server configuration file.  It contains the
                                        # configuration directives that give the server its instructions.
                                        # See http://httpd.apache.org/docs/2.4/ for detailed information about
                                        # the directives and /usr/share/doc/apache2/README.Debian about Debian specific
                                        # hints.
                                        #
                                        #
                                        # Summary of how the Apache 2 configuration works in Debian:
                                        # The Apache 2 web server configuration in Debian is quite different to
                                        # upstream's suggested way to configure the web server. This is because Debian's
                                        # default Apache2 installation attempts to make adding and removing modules,
                                        # virtual hosts, and extra configuration directives as flexible as possible, in
                                        # order to make automating the changes and administering the server as easy as
                                        # possible.
                                        
                                        # It is split into several files forming the configuration hierarchy outlined
                                        # below, all located in the /etc/apache2/ directory:
                                        #
                                        #	/etc/apache2/
                                        #	|-- apache2.conf
                                        #	|	`--  ports.conf
                                        #	|-- mods-enabled
                                        #	|	|-- *.load
                                        #	|	`-- *.conf
                                        #	|-- conf-enabled
                                        #	|	`-- *.conf
                                        # 	`-- sites-enabled
                                        #	 	`-- *.conf
                                        #
                                        #
                                        # * apache2.conf is the main configuration file (this file). It puts the pieces
                                        #   together by including all remaining configuration files when starting up the
                                        #   web server.
                                        #
                                        # * ports.conf is always included from the main configuration file. It is
                                        #   supposed to determine listening ports for incoming connections which can be
                                        #   customized anytime.
                                        #
                                        # * Configuration files in the mods-enabled/, conf-enabled/ and sites-enabled/
                                        #   directories contain particular configuration snippets which manage modules,
                                        #   global configuration fragments, or virtual host configurations,
                                        #   respectively.
                                        #
                                        #   They are activated by symlinking available configuration files from their
                                        #   respective *-available/ counterparts. These should be managed by using our
                                        #   helpers a2enmod/a2dismod, a2ensite/a2dissite and a2enconf/a2disconf. See
                                        #   their respective man pages for detailed information.
                                        #
                                        # * The binary is called apache2. Due to the use of environment variables, in
                                        #   the default configuration, apache2 needs to be started/stopped with
                                        #   /etc/init.d/apache2 or apache2ctl. Calling /usr/bin/apache2 directly will not
                                        #   work with the default configuration.
                                        
                                        
                                        # Global configuration
                                        #
                                        
                                        #
                                        # ServerRoot: The top of the directory tree under which the server's
                                        # configuration, error, and log files are kept.
                                        #
                                        # NOTE!  If you intend to place this on an NFS (or otherwise network)
                                        # mounted filesystem then please read the Mutex documentation (available
                                        # at <URL:http://httpd.apache.org/docs/2.4/mod/core.html#mutex>);
                                        # you will save yourself a lot of trouble.
                                        #
                                        # Do NOT add a slash at the end of the directory path.
                                        #
                                        #ServerRoot "/etc/apache2"
                                        
                                        #
                                        # The accept serialization lock file MUST BE STORED ON A LOCAL DISK.
                                        #
                                        Mutex file:${APACHE_LOCK_DIR} default
                                        
                                        #
                                        # PidFile: The file in which the server should record its process
                                        # identification number when it starts.
                                        # This needs to be set in /etc/apache2/envvars
                                        #
                                        PidFile ${APACHE_PID_FILE}
                                        
                                        #
                                        # Timeout: The number of seconds before receives and sends time out.
                                        #
                                        Timeout 300
                                        
                                        #
                                        # KeepAlive: Whether or not to allow persistent connections (more than
                                        # one request per connection). Set to "Off" to deactivate.
                                        #
                                        KeepAlive On
                                        
                                        #
                                        # MaxKeepAliveRequests: The maximum number of requests to allow
                                        # during a persistent connection. Set to 0 to allow an unlimited amount.
                                        # We recommend you leave this number high, for maximum performance.
                                        #
                                        MaxKeepAliveRequests 100
                                        
                                        #
                                        # KeepAliveTimeout: Number of seconds to wait for the next request from the
                                        # same client on the same connection.
                                        #
                                        KeepAliveTimeout 5
                                        
                                        
                                        # These need to be set in /etc/apache2/envvars
                                        User ${APACHE_RUN_USER}
                                        Group ${APACHE_RUN_GROUP}
                                        
                                        #
                                        # HostnameLookups: Log the names of clients or just their IP addresses
                                        # e.g., www.apache.org (on) or 204.62.129.132 (off).
                                        # The default is off because it'd be overall better for the net if people
                                        # had to knowingly turn this feature on, since enabling it means that
                                        # each client request will result in AT LEAST one lookup request to the
                                        # nameserver.
                                        #
                                        HostnameLookups Off
                                        
                                        # ErrorLog: The location of the error log file.
                                        # If you do not specify an ErrorLog directive within a <VirtualHost>
                                        # container, error messages relating to that virtual host will be
                                        # logged here.  If you *do* define an error logfile for a <VirtualHost>
                                        # container, that host's errors will be logged there and not here.
                                        #
                                        ErrorLog ${APACHE_LOG_DIR}/error.log
                                        
                                        #
                                        # LogLevel: Control the severity of messages logged to the error_log.
                                        # Available values: trace8, ..., trace1, debug, info, notice, warn,
                                        # error, crit, alert, emerg.
                                        # It is also possible to configure the log level for particular modules, e.g.
                                        # "LogLevel info ssl:warn"
                                        #
                                        LogLevel warn
                                        
                                        # Include module configuration:
                                        IncludeOptional mods-enabled/*.load
                                        IncludeOptional mods-enabled/*.conf
                                        
                                        # Include list of ports to listen on
                                        Include ports.conf
                                        
                                        
                                        # Sets the default security model of the Apache2 HTTPD server. It does
                                        # not allow access to the root filesystem outside of /usr/share and /var/www.
                                        # The former is used by web applications packaged in Debian,
                                        # the latter may be used for local directories served by the web server. If
                                        # your system is serving content from a sub-directory in /srv you must allow
                                        # access here, or in any related virtual host.
                                        <Directory />
                                        	Options FollowSymLinks
                                        	AllowOverride None
                                        	Require all denied
                                        </Directory>
                                        
                                        <Directory /usr/share>
                                        	AllowOverride None
                                        	Require all granted
                                        </Directory>
                                        
                                        <Directory /var/www/>
                                        	Options Indexes FollowSymLinks
                                        	AllowOverride None
                                        	Require all granted
                                        </Directory>
                                        
                                        #<Directory /srv/>
                                        #	Options Indexes FollowSymLinks
                                        #	AllowOverride None
                                        #	Require all granted
                                        #</Directory>
                                        
                                        
                                        
                                        
                                        # AccessFileName: The name of the file to look for in each directory
                                        # for additional configuration directives.  See also the AllowOverride
                                        # directive.
                                        #
                                        AccessFileName .htaccess
                                        
                                        #
                                        # The following lines prevent .htaccess and .htpasswd files from being
                                        # viewed by Web clients.
                                        #
                                        <FilesMatch "^\.ht">
                                        	Require all denied
                                        </FilesMatch>
                                        
                                        
                                        #
                                        # The following directives define some format nicknames for use with
                                        # a CustomLog directive.
                                        #
                                        # These deviate from the Common Log Format definitions in that they use %O
                                        # (the actual bytes sent including headers) instead of %b (the size of the
                                        # requested file), because the latter makes it impossible to detect partial
                                        # requests.
                                        #
                                        # Note that the use of %{X-Forwarded-For}i instead of %h is not recommended.
                                        # Use mod_remoteip instead.
                                        #
                                        LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
                                        LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
                                        LogFormat "%h %l %u %t \"%r\" %>s %O" common
                                        LogFormat "%{Referer}i -> %U" referer
                                        LogFormat "%{User-agent}i" agent
                                        
                                        # Include of directories ignores editors' and dpkg's backup files,
                                        # see README.Debian for details.
                                        
                                        # Include generic snippets of statements
                                        IncludeOptional conf-enabled/*.conf
                                        
                                        # Include the virtual host configurations:
                                        IncludeOptional sites-enabled/*.conf
                                        
                                        # vim: syntax=apache ts=4 sw=4 sts=4 sr noet
                                        

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        T 1 Reply Last reply Reply Quote 1
                                        • T
                                          Tom @Wayne Workman
                                          last edited by

                                          @Wayne-Workman Thank you so much. I had to revert back to 14.04 since I could not leave it non functional - we use it on a daily basis.
                                          I would really appreciate if it can be summarized into one simplified (as possible) list of steps that will result in successful upgrade. It feels like the more I try to fix it, it gets further away from success.

                                          Would it be easier to backup all fog settings and images, build new 16 server, install fog and restore?

                                          If none of this is possible, I will try again using your recent instructions.

                                          Again, thank you all for being out there supporting…

                                          Tom

                                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                          • Wayne WorkmanW
                                            Wayne Workman @Tom
                                            last edited by

                                            @Tom I’d suggest staying on 14.04 - and moving to FOG Trunk.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

                                            T 1 Reply Last reply Reply Quote 0
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