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    bnx2x fails to load firmware on Dell R430

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    • Tom ElliottT
      Tom Elliott @grey
      last edited by

      @grey FOG Configuration Page->FOG Settings->FOG Boot Settings->FOG_KERNEL_LOGLEVEL

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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      • george1421G
        george1421 Moderator @grey
        last edited by george1421

        @grey OK I just… dang he’s fast.

        As Tom posted you need to crank up the logging level first then do the process I outlined. That will increase the linux kernel verbosity so hopefully it will give us a better idea what firmware it wants.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        george1421G greyG 2 Replies Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @george1421
          last edited by

          @george1421 I do have to say that getting the networking working is only your first roadblock. You still have to deal with the disk (raid) controller.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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          • greyG
            grey @george1421
            last edited by

            @george1421

            I’ve enabled debug and cranked logging to 7 (max) so i’m going to restart the server and see what we get.

            greyG 1 Reply Last reply Reply Quote 0
            • greyG
              grey @grey
              last edited by

              @grey

              Ok this is probably my ignorance showing, but under reports/imaging logs i have nothing, i checked the other listings too. where are the logs supposed to show?

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @grey
                last edited by

                @grey are you looking in the FOS Linux on the target computer? These logs will not be on the fog server.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                greyG 1 Reply Last reply Reply Quote 0
                • greyG
                  grey @george1421
                  last edited by

                  @george1421
                  darnit yes i was looking on the fog server, how do I access the kernel on the target computer? 🙂

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @grey
                    last edited by

                    @grey Well I guess we miss something here. Lets start over.

                    1. In the fog gui go to the following location: FOG Configuration Page->FOG Settings->FOG Boot Settings->FOG_KERNEL_LOGLEVEL and set the logging level to 7.
                    2. Register this server with fog you will need the mac address of the interface you are going to pxe boot from.
                    3. Once the target computer is registered, then schedule a debug capture in the FOG web gui
                    4. PXE boot the target computer this should start the FOS linux on the server, you should see the error about the firmware and not being able to pickup an IP address, but after some time on the target computer you should be dropped to a linux command prompt. Again this is on the target computer.
                    5. From here you can navigate to the /var/log directory (on the target computer) and inspect the logs. You will have to do this from the server’s console since your networking is not working yet, or you could connect via ssh if you set root’s password (which is blank by default, so sshd will not let you connect).

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    greyG 1 Reply Last reply Reply Quote 0
                    • greyG
                      grey @george1421
                      last edited by

                      @george1421 said in bnx2x fails to load firmware on Dell R430:

                      @grey Well I guess we miss something here. Lets start over.
                      ok, sat through the whole boot process, once i get the errors it drops to a menu with reboot, network info, partition info, etc etc. it never actually gets me to a login prompt. it doesn’t recognize ctl C. really all i can do is reboot from that point.

                      1. In the fog gui go to the following location: FOG Configuration Page->FOG Settings->FOG Boot Settings->FOG_KERNEL_LOGLEVEL and set the logging level to 7.
                      2. Register this server with fog you will need the mac address of the interface you are going to pxe boot from.
                      3. Once the target computer is registered, then schedule a debug capture in the FOG web gui
                      4. PXE boot the target computer this should start the FOS linux on the server, you should see the error about the firmware and not being able to pickup an IP address, but after some time on the target computer you should be dropped to a linux command prompt. Again this is on the target computer.
                      5. From here you can navigate to the /var/log directory (on the target computer) and inspect the logs. You will have to do this from the server’s console since your networking is not working yet, or you could connect via ssh if you set root’s password (which is blank by default, so sshd will not let you connect).
                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @grey
                        last edited by

                        @grey Well that didn’t work out well. Can you take a screen shot where you see the error with a mobile phone and post it here?

                        I would still like to see you disable pxe booting on all LOM network adapters and have you attempt to pxe boot off an older nic installed in a riser slot. The only goal here is to get to a FOS linux command prompt. From there we should be able to review the boot time logs.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @george1421
                          last edited by

                          @george1421 I believe you should hit enter, at least that how I normally do it.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          greyG 1 Reply Last reply Reply Quote 1
                          • greyG
                            grey @Tom Elliott
                            last edited by

                            @Tom-Elliott said in bnx2x fails to load firmware on Dell R430:

                            @george1421 I believe you should hit enter, at least that how I normally do it.

                            < i didn’t try that, its sitting at the menu in debug mode now, i’ll go try that

                            greyG george1421G 2 Replies Last reply Reply Quote 0
                            • greyG
                              grey @grey
                              last edited by grey

                              @grey ok just needed to hit enter… here is the relevant part of the syslog
                              I have the whole log if I did’nt capture what you wanted.

                              Sep 15 22:45:51 fogclient user.warn kernel: bnx2x 0000:04:00.1: Direct firmware load for bnx2x/bnx2x-e2-7.13.1.0.fw failed with error -2
Sep 15 22:45:51 fogclient user.err kernel: bnx2x: [bnx2x_init_firmware:13444(eth1)]Can't load firmware file bnx2x/bnx2x-e2-7.13.1.0.fw
Sep 15 22:45:51 fogclient user.err kernel: bnx2x: [bnx2x_func_hw_init:5785(eth1)]Error loading firmware
Sep 15 22:45:51 fogclient user.err kernel: bnx2x: [bnx2x_nic_load:2727(eth1)]HW init failed, aborting
Sep 15 22:46:26 fogclient user.warn kernel: bnx2x 0000:05:00.0: Direct firmware load for bnx2x/bnx2x-e2-7.13.1.0.fw failed with error -2
Sep 15 22:46:26 fogclient user.err kernel: bnx2x: [bnx2x_init_firmware:13444(eth2)]Can't load firmware file bnx2x/bnx2x-e2-7.13.1.0.fw
Sep 15 22:46:26 fogclient user.err kernel: bnx2x: [bnx2x_func_hw_init:5785(eth2)]Error loading firmware
Sep 15 22:46:26 fogclient user.err kernel: bnx2x: [bnx2x_nic_load:2727(eth2)]HW init failed, aborting
Sep 15 22:47:01 fogclient user.warn kernel: bnx2x 0000:05:00.1: Direct firmware load for bnx2x/bnx2x-e2-7.13.1.0.fw failed with error -2
Sep 15 22:47:01 fogclient user.err kernel: bnx2x: [bnx2x_init_firmware:13444(eth3)]Can't load firmware file bnx2x/bnx2x-e2-7.13.1.0.fw
Sep 15 22:47:01 fogclient user.err kernel: bnx2x: [bnx2x_func_hw_init:5785(eth3)]Error loading firmware
Sep 15 22:47:01 fogclient user.err kernel: bnx2x: [bnx2x_nic_load:2727(eth3)]HW init failed, aborting
Sep 15 22:48:47 fogclient user.notice kernel: random: nonblocking pool is initialized
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                              • george1421G
                                george1421 Moderator @grey
                                last edited by george1421

                                @grey When you do a debug capture the FOS engine will boot just like its going to do a capture, but instead of capturing it will print a bunch of instructions on the screen. You have to press enter a few times (on the target computer)

                                … ok you just posted the logs that is a good find in the logs.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                greyG 1 Reply Last reply Reply Quote 0
                                • greyG
                                  grey @george1421
                                  last edited by

                                  @george1421
                                  i’ve been reading through all this and i wanted to make this distinction

                                  this is the RJ45 1 gig ethernet nic, the one i’m using for imageing
                                  2:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5720 Gigabit Ethernet PCIe [14e4:165f]

                                  this is a 10g fiberchannel port and is not important for imaging
                                  04:00.1 Ethernet controller [0200]: Broadcom Corporation NetXtreme II BCM57810 10 Gigabit Ethernet [14e4:168e] (rev 10)

                                  just don’t want anyone to waste effort on the 10g port as its not being used for this.

                                  george1421G 1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @grey
                                    last edited by george1421

                                    @grey OK then, we are looking for device 02:00.0. If I understand the logs correctly you posted the error for device 04:00.0

                                    Just to make sure eth0 and eth1 are the 1GbE nics?

                                    I’ve also been searching on that error, I did find two posts that were similar errors
                                    https://github.com/coreos/bugs/issues/450
                                    https://lkml.org/lkml/2016/5/9/797

                                    I’m still trying to understand if the error -2 means the firmware doesn’t exist or its some other indication.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    greyG 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott
                                      last edited by

                                      You mind rerunning the installer? I’ve added the missing firmware to the kernel build.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      greyG george1421G 3 Replies Last reply Reply Quote 1
                                      • greyG
                                        grey @george1421
                                        last edited by

                                        @george1421

                                        I just got a moment to do the same thing, heres more of the logfile,

                                        the devices stuff is difficult for me to interprete, the device i need to work is Broadcom 5720 DP 1Gb Network Interface * I think*

                                        Sep 15 22:44:45 fogclient user.info kernel: tg3 0000:02:00.1 eth5: Link is up at 1000 Mbps, full duplex
                                        Sep 15 22:44:45 fogclient user.info kernel: tg3 0000:02:00.1 eth5: Flow control is off for TX and off for RX
                                        Sep 15 22:44:45 fogclient user.info kernel: tg3 0000:02:00.1 eth5: EEE is disabled
                                        Sep 15 22:45:15 fogclient user.warn kernel: bnx2x 0000:04:00.0: Direct firmware load for bnx2x/bnx2x-e2-7.13.1.0.fw failed with error -2
                                        Sep 15 22:45:15 fogclient user.err kernel: bnx2x: [bnx2x_init_firmware:13444(eth0)]Can’t load firmware file bnx2x/bnx2x-e2-7.13.1.0.fw
                                        Sep 15 22:45:15 fogclient user.err kernel: bnx2x: [bnx2x_func_hw_init:5785(eth0)]Error loading firmware
                                        Sep 15 22:45:15 fogclient user.err kernel: bnx2x: [bnx2x_nic_load:2727(eth0)]HW init failed, aborting
                                        Sep 15 22:45:51 fogclient user.warn kernel: bnx2x 0000:04:00.1: Direct firmware load for bnx2x/bnx2x-e2-7.13.1.0.fw failed with error -2
                                        Sep 15 22:45:51 fogclient user.err kernel: bnx2x: [bnx2x_init_firmware:13444(eth1)]Can’t load firmware file bnx2x/bnx2x-e2-7.13.1.0.fw
                                        Sep 15 22:45:51 fogclient user.err kernel: bnx2x: [bnx2x_func_hw_init:5785(eth1)]Error loading firmware
                                        Sep 15 22:45:51 fogclient user.err kernel: bnx2x: [bnx2x_nic_load:2727(eth1)]HW init failed, aborting
                                        Sep 15 22:46:26 fogclient user.warn kernel: bnx2x 0000:05:00.0: Direct firmware load for bnx2x/bnx2x-e2-7.13.1.0.fw failed with error -2
                                        Sep 15 22:46:26 fogclient user.err kernel: bnx2x: [bnx2x_init_firmware:13444(eth2)]Can’t load firmware file bnx2x/bnx2x-e2-7.13.1.0.fw
                                        Sep 15 22:46:26 fogclient user.err kernel: bnx2x: [bnx2x_func_hw_init:5785(eth2)]Error loading firmware
                                        Sep 15 22:46:26 fogclient user.err kernel: bnx2x: [bnx2x_nic_load:2727(eth2)]HW init failed, aborting
                                        Sep 15 22:47:01 fogclient user.warn kernel: bnx2x 0000:05:00.1: Direct firmware load for bnx2x/bnx2x-e2-7.13.1.0.fw failed with error -2
                                        Sep 15 22:47:01 fogclient user.err kernel: bnx2x: [bnx2x_init_firmware:13444(eth3)]Can’t load firmware file bnx2x/bnx2x-e2-7.13.1.0.fw
                                        Sep 15 22:47:01 fogclient user.err kernel: bnx2x: [bnx2x_func_hw_init:5785(eth3)]Error loading firmware
                                        Sep 15 22:47:01 fogclient user.err kernel: bnx2x: [bnx2x_nic_load:2727(eth3)]HW init failed, aborting
                                        Sep 15 22:48:47 fogclient user.notice kernel: random: nonblocking pool is initialized
                                        Sep 15 22:49:12 fogclient user.info kernel: usb 1-1.4: USB disconnect, device number 3
                                        Sep 15 22:49:20 fogclient user.info kernel: usb 1-1.4: new high-speed USB device number 5 using ehci-pci
                                        Sep 15 22:49:20 fogclient user.info kernel: usb-storage 1-1.4:1.0: USB Mass Storage device detected
                                        Sep 15 22:49:20 fogclient user.info kernel: scsi host6: usb-storage 1-1.4:1.0
                                        Sep 15 22:49:21 fogclient user.notice kernel: scsi 6:0:0:0: Direct-Access SanDisk Cruzer Blade 1.00 PQ: 0 ANSI: 6
                                        Sep 15 22:49:21 fogclient user.notice kernel: sd 6:0:0:0: [sdi] 15630336 512-byte logical blocks: (8.00 GB/7.45 GiB)
                                        Sep 15 22:49:21 fogclient user.notice kernel: sd 6:0:0:0: [sdi] Write Protect is off
                                        Sep 15 22:49:21 fogclient user.debug kernel: sd 6:0:0:0: [sdi] Mode Sense: 43 00 00 00
                                        Sep 15 22:49:21 fogclient user.notice kernel: sd 6:0:0:0: [sdi] Write cache: disabled, read cache: enabled, doesn’t support DPO or FUA
                                        Sep 15 22:49:21 fogclient user.info kernel: sdi: sdi1
                                        Sep 15 22:49:21 fogclient user.notice kernel: sd 6:0:0:0: [sdi] Attached SCSI removable disk
                                        Sep 15 22:49:27 fogclient auth.info sshd[4338]: Server listening on 0.0.0.0 port 22.
                                        Sep 15 22:53:32 fogclient daemon.info init: starting pid 4575, tty ‘/dev/tty0’: ‘-/bin/bash’
                                        Sep 15 22:57:49 fogclient user.info kernel: usb 1-1.4: USB disconnect, device number 5
                                        Sep 15 23:00:41 fogclient user.info kernel: usb 1-1.4: new high-speed USB device number 6 using ehci-pci
                                        Sep 15 23:00:41 fogclient user.info kernel: usb-storage 1-1.4:1.0: USB Mass Storage device detected
                                        Sep 15 23:00:41 fogclient user.info kernel: scsi host7: usb-storage 1-1.4:1.0
                                        Sep 15 23:00:42 fogclient user.notice kernel: scsi 7:0:0:0: Direct-Access SanDisk Cruzer Blade 1.00 PQ: 0 ANSI: 6
                                        Sep 15 23:00:42 fogclient user.notice kernel: sd 7:0:0:0: [sdj] 15630336 512-byte logical blocks: (8.00 GB/7.45 GiB)
                                        Sep 15 23:00:42 fogclient user.notice kernel: sd 7:0:0:0: [sdj] Write Protect is off
                                        Sep 15 23:00:42 fogclient user.debug kernel: sd 7:0:0:0: [sdj] Mode Sense: 43 00 00 00
                                        Sep 15 23:00:42 fogclient user.notice kernel: sd 7:0:0:0: [sdj] Write cache: disabled, read cache: enabled, doesn’t support DPO or FUA
                                        Sep 15 23:00:42 fogclient user.info kernel: sdj: sdj1
                                        Sep 15 23:00:42 fogclient user.notice kernel: sd 7:0:0:0: [sdj] Attached SCSI removable disk
                                        Sep 15 23:00:54 fogclient user.err kernel: FAT-fs (sdi1): unable

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                                        • greyG
                                          grey @Tom Elliott
                                          last edited by

                                          @Tom-Elliott

                                          sure np

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                                          • george1421G
                                            george1421 Moderator @Tom Elliott
                                            last edited by

                                            @Tom-Elliott said in bnx2x fails to load firmware on Dell R430:

                                            You mind rerunning the installer? I’ve added the missing firmware to the kernel build.

                                            So does that bring the current kernel to 4.7.4? Just for my knowledge.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                            Tom ElliottT 1 Reply Last reply Reply Quote 0
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