Ubuntu 16.04 installing fog error- stopping web service failed



  • I have been experiencing some issues installing the latest version (i believe) 5790 of fog onto my ubuntu desktop 16.04 LTS. This is a fresh install fully updated with only subversion installed. When i run the sudo ./installfog.sh command i run through all the steps but it errors on stopping web service every time. Any help would be appreciated. I have tried running the install as php7 as well, and that has yielded the same error. Thanks in advance

     * Here are the settings FOG will use:
     * Base Linux: Debian
     * Detected Linux Distribution: Ubuntu
     * Server IP Address: 
     * Server Subnet Mask: 255.255.255.0
     * Interface: ens160
     * Installation Type: Normal Server
     * Donate: 0
     * Internationalization: 0
     * Image Storage Location: /images
     * Using FOG DHCP: No
     * DHCP will NOT be setup but you must setup your
     | current DHCP server to use FOG for PXE services.
    
     * On a Linux DHCP server you must set: next-server and filename
    
     * On a Windows DHCP server you must set options 066 and 067
    
     * Option 066/next-server is the IP of the FOG Server: (e.g. )
     * Option 067/filename is the bootfile: (e.g. undionly.kpxe)
    
     * Installation Started
    
     * Installing required packages, if this fails
     | make sure you have an active internet connection.
    
     * Adding needed repository....................................OK
     * Preparing Package Manager...................................OK
     * Packages to be installed:
    
    	apache2 php5 php5-json php5-gd php5-cli php5-curl mysql-server mysql-client tftpd-hpa tftp-hpa nfs-kernel-server vsftpd net-tools wget xinetd sysv-rc-conf tar gzip build-essential cpp gcc g++ m4 htmldoc lftp openssh-server php-gettext php5-mcrypt php5-mysqlnd curl libc6 libcurl3 zlib1g php5-fpm libapache2-mod-php5
    
     * Skipping package: apache2...................................(Already Installed)
     * Skipping package: php5......................................(Does not exist)
     * Skipping package: php5-json.................................(Does not exist)
     * Skipping package: php5-gd...................................(Does not exist)
     * Skipping package: php5-cli..................................(Does not exist)
     * Skipping package: php5-curl.................................(Does not exist)
     * Skipping package: mysql-server..............................(Already Installed)
     * Skipping package: mysql-client..............................(Already Installed)
     * Skipping package: tftpd-hpa.................................(Already Installed)
     * Skipping package: tftp-hpa..................................(Already Installed)
     * Skipping package: nfs-kernel-server.........................(Already Installed)
     * Skipping package: vsftpd....................................(Already Installed)
     * Skipping package: net-tools.................................(Already Installed)
     * Skipping package: wget......................................(Already Installed)
     * Skipping package: xinetd....................................(Already Installed)
     * Skipping package: sysv-rc-conf..............................(Already Installed)
     * Skipping package: tar.......................................(Already Installed)
     * Skipping package: gzip......................................(Already Installed)
     * Skipping package: build-essential...........................(Already Installed)
     * Skipping package: cpp.......................................(Already Installed)
     * Skipping package: gcc.......................................(Already Installed)
     * Skipping package: g++.......................................(Already Installed)
     * Skipping package: m4........................................(Already Installed)
     * Skipping package: htmldoc...................................(Already Installed)
     * Skipping package: lftp......................................(Already Installed)
     * Skipping package: openssh-server............................(Already Installed)
     * Skipping package: php-gettext...............................(Already Installed)
     * Skipping package: php5-mcrypt...............................(Does not exist)
     * Skipping package: php5-mysqlnd..............................(Does not exist)
     * Skipping package: curl......................................(Already Installed)
     * Skipping package: libc6.....................................(Already Installed)
     * Skipping package: libcurl3..................................(Already Installed)
     * Skipping package: zlib1g....................................(Already Installed)
     * Skipping package: php5-fpm..................................(Does not exist)
     * Skipping package: libapache2-mod-php5.......................(Does not exist)
     * Updating packages as needed.................................OK
    
     * Confirming package installation
    
     * Checking package: apache2...................................OK
     * Checking package: mysql-server..............................OK
     * Checking package: mysql-client..............................OK
     * Checking package: tftpd-hpa.................................OK
     * Checking package: tftp-hpa..................................OK
     * Checking package: nfs-kernel-server.........................OK
     * Checking package: vsftpd....................................OK
     * Checking package: net-tools.................................OK
     * Checking package: wget......................................OK
     * Checking package: xinetd....................................OK
     * Checking package: sysv-rc-conf..............................OK
     * Checking package: tar.......................................OK
     * Checking package: gzip......................................OK
     * Checking package: build-essential...........................OK
     * Checking package: cpp.......................................OK
     * Checking package: gcc.......................................OK
     * Checking package: g++.......................................OK
     * Checking package: m4........................................OK
     * Checking package: htmldoc...................................OK
     * Checking package: lftp......................................OK
     * Checking package: openssh-server............................OK
     * Checking package: php-gettext...............................OK
     * Checking package: curl......................................OK
     * Checking package: libc6.....................................OK
     * Checking package: libcurl3..................................OK
     * Checking package: zlib1g....................................OK
    
     * Configuring services
    
     * Setting up fog user.........................................Already setup
     * Setting up fog password.....................................OK
     * Stopping FOGMulticastManager.service Service................OK
     * Stopping FOGImageReplicator.service Service.................OK
     * Stopping FOGSnapinReplicator.service Service................OK
     * Stopping FOGScheduler.service Service.......................OK
     * Stopping FOGPingHosts.service Service.......................OK
     * Setting up and starting MySQL...............................OK
     * Backing up user reports.....................................Done
     * Stopping web service........................................Failed!
    


  • I did a fresh install again and did sudo -i and installed if from that prompt the first time, and everything worked now. It is currently up and running, thanks for all the help.




  • Senior Developer

    @kirkk can you upload the whole log file please?



  • @Tom-Elliott 0_1467301309479_Capture.PNG It got much farther this time, but stopped with this error.




  • Senior Developer

    For all of these issues I think i figured it out.

    Try this:

    sudo -i
    php_ver='7.0' php_verAdds='-7.0' ./installfog.sh -y
    

  • Senior Developer

    What’s output of:

    sudo lsb_release -a



  • @Tom-Elliott I have run those commands and get the same error. @Quazz i couldnt find an apache2 folder in the etc/ directory


  • Senior Developer

    PHP 5 does not exist for Ubuntu 16.04. So this is troubling me.

    Can you run:

    sudo rm -rf /etc/php* /etc/apache* /var/www
    sudo apt-get purge libapache* php5*
    sudo apt-get autoremove --purge
    sudo apt-get update
    php_ver='7.0' php_verAdds='-7.0' ./installfog.sh -y
    

  • Moderator

    @kirkk There’s most likely leftover files which you need to manually remove.

    I think on Ubuntu you’ll have to remove all php folders in /etc/apache2



  • @Tom-Elliott No it is a fresh install of ubuntu 16.04



  • 0_1467299238604_Capture.PNG


  • Senior Developer

    @kirkk DId you upgrade to Ubuntu 16.04 from a prior version?



  • @Tom-Elliott I have done that for the install, it still gives the php5 error, i even purged php5 packages running it with the php7 command.


  • Senior Developer

    @kirkk You have not followed the instructions. If you had, you’d have found you’re missing the installfog.sh as it should be:

    php_ver='7.0' php_verAdds='-7.0' ./installfog.sh



  • I have gone through that wiki and tried ever one of those tweaks to the best of my knowledge. Here is the error log i get:

    /usr/bin/lsb_release
    /bin/systemctl
    Reading package lists…
    Building dependency tree…
    Reading state information…
    software-properties-common is already the newest version (0.96.20.1).
    python-software-properties is already the newest version (0.96.20.1).
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    30 Jun 09:27:03 ntpdate[3377]: adjust time server 69.164.201.165 offset -0.008843 sec
    gpg: keyring /tmp/tmp9ca7koah/secring.gpg' created gpg: keyring/tmp/tmp9ca7koah/pubring.gpg’ created
    gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
    gpg: /tmp/tmp9ca7koah/trustdb.gpg: trustdb created
    gpg: key E5267A6C: public key “Launchpad PPA for Ondřej Surý” imported
    gpg: Total number processed: 1
    gpg: imported: 1 (RSA: 1)
    OK
    Get:1 http://security.ubuntu.com/ubuntu xenial-security InRelease [94.5 kB]
    Hit:2 http://ppa.launchpad.net/ondrej/php5-5.6/ubuntu xenial InRelease
    Hit:3 http://us.archive.ubuntu.com/ubuntu xenial InRelease
    Hit:4 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease
    Hit:5 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease
    Fetched 94.5 kB in 3s (25.9 kB/s)
    Reading package lists…
    Reading package lists…
    Building dependency tree…
    Reading state information…
    ntpdate is already the newest version (1:4.2.8p4+dfsg-3ubuntu5).
    software-properties-common is already the newest version (0.96.20.1).
    python-software-properties is already the newest version (0.96.20.1).
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    30 Jun 09:27:26 ntpdate[3652]: adjust time server 69.164.201.165 offset 0.001753 sec
    Generating locales (this might take a while)…
    en_US.UTF-8… done
    Generation complete.
    gpg: keyring /tmp/tmpjv7g3mk9/secring.gpg' created gpg: keyring/tmp/tmpjv7g3mk9/pubring.gpg’ created
    gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
    gpg: /tmp/tmpjv7g3mk9/trustdb.gpg: trustdb created
    gpg: key E5267A6C: public key “Launchpad PPA for Ondřej Surý” imported
    gpg: Total number processed: 1
    gpg: imported: 1 (RSA: 1)
    OK
    Get:1 http://security.ubuntu.com/ubuntu xenial-security InRelease [94.5 kB]
    Hit:2 http://ppa.launchpad.net/ondrej/php5-5.6/ubuntu xenial InRelease
    Hit:3 http://us.archive.ubuntu.com/ubuntu xenial InRelease
    Hit:4 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease
    Hit:5 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease
    Fetched 94.5 kB in 4s (21.9 kB/s)
    Reading package lists…
    ii apache2 2.4.18-2ubuntu3 amd64 Apache HTTP Server
    dpkg-query: no packages found matching php5
    dpkg-query: no packages found matching php5-json
    dpkg-query: no packages found matching php5-gd
    dpkg-query: no packages found matching php5-curl
    mysql-server-5.7
    mysql-server
    mysql-server-core-5.7
    ii mysql-server 5.7.12-0ubuntu1.1 all MySQL database server (metapackage depending on the latest version)
    ii mysql-client 5.7.12-0ubuntu1.1 all MySQL database client (metapackage depending on the latest version)
    ii tftpd-hpa 5.2+20150808-1ubuntu1 amd64 HPA’s tftp server
    ii tftp-hpa 5.2+20150808-1ubuntu1 amd64 HPA’s tftp client
    ii nfs-kernel-server 1:1.2.8-9ubuntu12 amd64 support for NFS kernel server
    ii vsftpd 3.0.3-3ubuntu2 amd64 lightweight, efficient FTP server written for security
    ii net-tools 1.60-26ubuntu1 amd64 NET-3 networking toolkit
    ii wget 1.17.1-1ubuntu1.1 amd64 retrieves files from the web
    ii xinetd 1:2.3.15-6 amd64 replacement for inetd with many enhancements
    ii sysv-rc-conf 0.99-7 all SysV init runlevel configuration tool for the terminal
    ii tar 1.28-2.1 amd64 GNU version of the tar archiving utility
    ii gzip 1.6-4ubuntu1 amd64 GNU compression utilities
    ii build-essential 12.1ubuntu2 amd64 Informational list of build-essential packages
    ii cpp 4:5.3.1-1ubuntu1 amd64 GNU C preprocessor (cpp)
    ii gcc 4:5.3.1-1ubuntu1 amd64 GNU C compiler
    ii g++ 4:5.3.1-1ubuntu1 amd64 GNU C++ compiler
    ii m4 1.4.17-5 amd64 macro processing language
    ii htmldoc 1.8.27-8ubuntu1 amd64 HTML processor that generates indexed HTML, PS, and PDF
    ii lftp 4.6.3a-1build2 amd64 Sophisticated command-line FTP/HTTP/BitTorrent client programs
    ii openssh-server 1:7.2p2-4ubuntu1 amd64 secure shell (SSH) server, for secure access from remote machines
    ii php-gettext 1.0.11-2build1 all read gettext MO files directly, without requiring anything other than PHP
    dpkg-query: no packages found matching php5-mcrypt
    dpkg-query: no packages found matching php5-mysqlnd
    ii curl 7.47.0-1ubuntu2 amd64 command line tool for transferring data with URL syntax
    ii libc6:amd64 2.23-0ubuntu3 amd64 GNU C Library: Shared libraries
    ii libcurl3:amd64 7.47.0-1ubuntu2 amd64 easy-to-use client-side URL transfer library (OpenSSL flavour)
    ii zlib1g:amd64 1:1.2.8.dfsg-2ubuntu4 amd64 compression library - runtime
    Reading package lists…
    Building dependency tree…
    Reading state information…
    apache2 is already the newest version (2.4.18-2ubuntu3).
    build-essential is already the newest version (12.1ubuntu2).
    cpp is already the newest version (4:5.3.1-1ubuntu1).
    curl is already the newest version (7.47.0-1ubuntu2).
    g++ is already the newest version (4:5.3.1-1ubuntu1).
    gcc is already the newest version (4:5.3.1-1ubuntu1).
    gzip is already the newest version (1.6-4ubuntu1).
    lftp is already the newest version (4.6.3a-1build2).
    libc6 is already the newest version (2.23-0ubuntu3).
    libcurl3 is already the newest version (7.47.0-1ubuntu2).
    m4 is already the newest version (1.4.17-5).
    net-tools is already the newest version (1.60-26ubuntu1).
    nfs-kernel-server is already the newest version (1:1.2.8-9ubuntu12).
    tar is already the newest version (1.28-2.1).
    tftp-hpa is already the newest version (5.2+20150808-1ubuntu1).
    tftpd-hpa is already the newest version (5.2+20150808-1ubuntu1).
    vsftpd is already the newest version (3.0.3-3ubuntu2).
    xinetd is already the newest version (1:2.3.15-6).
    zlib1g is already the newest version (1:1.2.8.dfsg-2ubuntu4).
    htmldoc is already the newest version (1.8.27-8ubuntu1).
    php-gettext is already the newest version (1.0.11-2build1).
    sysv-rc-conf is already the newest version (0.99-7).
    mysql-client is already the newest version (5.7.12-0ubuntu1.1).
    mysql-server is already the newest version (5.7.12-0ubuntu1.1).
    openssh-server is already the newest version (1:7.2p2-4ubuntu1).
    wget is already the newest version (1.17.1-1ubuntu1.1).
    Calculating upgrade…
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    ii apache2 2.4.18-2ubuntu3 amd64 Apache HTTP Server
    ii mysql-server 5.7.12-0ubuntu1.1 all MySQL database server (metapackage depending on the latest version)
    ii mysql-server 5.7.12-0ubuntu1.1 all MySQL database server (metapackage depending on the latest version)
    ii mysql-client 5.7.12-0ubuntu1.1 all MySQL database client (metapackage depending on the latest version)
    ii tftpd-hpa 5.2+20150808-1ubuntu1 amd64 HPA’s tftp server
    ii tftp-hpa 5.2+20150808-1ubuntu1 amd64 HPA’s tftp client
    ii nfs-kernel-server 1:1.2.8-9ubuntu12 amd64 support for NFS kernel server
    ii vsftpd 3.0.3-3ubuntu2 amd64 lightweight, efficient FTP server written for security
    ii net-tools 1.60-26ubuntu1 amd64 NET-3 networking toolkit
    ii wget 1.17.1-1ubuntu1.1 amd64 retrieves files from the web
    ii xinetd 1:2.3.15-6 amd64 replacement for inetd with many enhancements
    ii sysv-rc-conf 0.99-7 all SysV init runlevel configuration tool for the terminal
    ii tar 1.28-2.1 amd64 GNU version of the tar archiving utility
    ii gzip 1.6-4ubuntu1 amd64 GNU compression utilities
    ii build-essential 12.1ubuntu2 amd64 Informational list of build-essential packages
    ii cpp 4:5.3.1-1ubuntu1 amd64 GNU C preprocessor (cpp)
    ii gcc 4:5.3.1-1ubuntu1 amd64 GNU C compiler
    ii g++ 4:5.3.1-1ubuntu1 amd64 GNU C++ compiler
    ii m4 1.4.17-5 amd64 macro processing language
    ii htmldoc 1.8.27-8ubuntu1 amd64 HTML processor that generates indexed HTML, PS, and PDF
    ii lftp 4.6.3a-1build2 amd64 Sophisticated command-line FTP/HTTP/BitTorrent client programs
    ii openssh-server 1:7.2p2-4ubuntu1 amd64 secure shell (SSH) server, for secure access from remote machines
    ii php-gettext 1.0.11-2build1 all read gettext MO files directly, without requiring anything other than PHP
    ii curl 7.47.0-1ubuntu2 amd64 command line tool for transferring data with URL syntax
    ii libc6:amd64 2.23-0ubuntu3 amd64 GNU C Library: Shared libraries
    ii libcurl3:amd64 7.47.0-1ubuntu2 amd64 easy-to-use client-side URL transfer library (OpenSSL flavour)
    ii zlib1g:amd64 1:1.2.8.dfsg-2ubuntu4 amd64 compression library - runtime
    Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully
    Failed to stop FOGMulticastManager.service: Unit FOGMulticastManager.service not loaded.
    Failed to stop FOGImageReplicator.service: Unit FOGImageReplicator.service not loaded.
    Failed to stop FOGSnapinReplicator.service: Unit FOGSnapinReplicator.service not loaded.
    Failed to stop FOGScheduler.service: Unit FOGScheduler.service not loaded.
    Failed to stop FOGPingHosts.service: Unit FOGPingHosts.service not loaded.
    Synchronizing state of mysql.service with SysV init with /lib/systemd/systemd-sysv-install…
    Executing /lib/systemd/systemd-sysv-install enable mysql
    ● mysql.service - MySQL Community Server
    Loaded: loaded (/lib/systemd/system/mysql.service; enabled; vendor preset: enabled)
    Active: active (running) since Thu 2016-06-30 09:28:00 CDT; 2s ago
    Process: 4272 ExecStartPost=/usr/share/mysql/mysql-systemd-start post (code=exited, status=0/SUCCESS)
    Process: 4267 ExecStartPre=/usr/share/mysql/mysql-systemd-start pre (code=exited, status=0/SUCCESS)
    Main PID: 4271 (mysqld)
    CGroup: /system.slice/mysql.service
    └─4271 /usr/sbin/mysqld

    Jun 30 09:27:59 FOG-SERVER systemd[1]: Starting MySQL Community Server…
    Jun 30 09:28:00 FOG-SERVER systemd[1]: Started MySQL Community Server.
    Failed to stop php5-fpm.service: Unit php5-fpm.service not loaded.


  • Developer

    https://wiki.fogproject.org/wiki/index.php?title=Ubuntu_16.04

    As well you want to check the install logs in fogproject/bin/error_log


  • Moderator

    I’m running mobile right now so I can’t link in anything. But there is a wiki page that explains how to install to install fog on Ubuntu 16.04. There are a few tweaks you need to do.


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