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Error multiple hosts returned for list of mac addresses

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FOG Problems
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  • G
    GFm
    last edited by GFm Jun 23, 2016, 11:04 AM Jun 23, 2016, 5:03 PM

    I get the error below on a couple of my devices. I tried…

    –deleting the device and re-registering
    –resetting encryption
    –checked AD settings
    –Verified the MAC is correct on laptop and fog
    –updated to latest SVN 5747 running version 8239
    –restarting fog server.
    -removing/updated fog client on device

    Any ideas?
    Thanks!!

    6/23/2016 12:58 PM Controller Stop
    6/23/2016 12:58 PM Service Stop requested
    6/23/2016 12:58 PM Bus {
    “self”: true,
    “channel”: “Status”,
    “data”: “{\r\n “action”: “unload”\r\n}”
    }
    6/23/2016 12:58 PM Bus Emmiting message on channel: Status
    6/23/2016 12:58 PM Main Overriding exception handling
    6/23/2016 12:58 PM Main Bootstrapping Zazzles
    6/23/2016 12:58 PM Controller Initialize
    6/23/2016 12:58 PM Entry Creating obj
    6/23/2016 12:58 PM Controller Start

    6/23/2016 12:58 PM Service Starting service
    6/23/2016 12:58 PM Bus Became bus server
    6/23/2016 12:58 PM Bus {
    “self”: true,
    “channel”: “Status”,
    “data”: “{\r\n “action”: “load”\r\n}”
    }
    6/23/2016 12:58 PM Bus Emmiting message on channel: Status


    --------------------------------Authentication--------------------------------

    6/23/2016 12:58 PM Client-Info Version: 0.11.1
    6/23/2016 12:58 PM Client-Info OS: Windows
    6/23/2016 12:58 PM Middleware::Authentication Waiting for authentication timeout to pass
    6/23/2016 12:58 PM Middleware::Communication Download: http://10.1.0.7/fog/management/other/ssl/srvpublic.crt
    6/23/2016 12:58 PM Data::RSA FOG Server CA cert found
    6/23/2016 12:58 PM Middleware::Authentication Cert OK
    6/23/2016 12:58 PM Middleware::Communication POST URL: http://10.1.0.7/fog/management/index.php?sub=requestClientInfo&authorize&newService
    6/23/2016 12:58 PM Middleware::Response Error multiple hosts returned for list of mac addresses

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Jun 23, 2016, 5:09 PM

      https://forums.fogproject.org/topic/7678/active-directory-join-fails

      Please read this posting.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      G 1 Reply Last reply Jun 23, 2016, 5:14 PM Reply Quote 0
      • G
        GFm @Tom Elliott
        last edited by Jun 23, 2016, 5:14 PM

        @Tom-Elliott I actually did and unfortunately, it didn’t fix it. I don’t have virtualbox installed on my image and I’m not sure what else to try out… any ideas? I’m trying a different image right now to make sure the one I’m working with isn’t bad.

        Thanks for the quick reply! Let me know your thoughts when you get a chance

        T 1 Reply Last reply Jun 23, 2016, 5:17 PM Reply Quote 0
        • T
          Tom Elliott @GFm
          last edited by Jun 23, 2016, 5:17 PM

          @GFm if it’s not the virtual box thing then it’s possible the same Mac is associated to multiple hosts. In olden days this was possible. Can you get a pull of the database?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          G 1 Reply Last reply Jun 23, 2016, 5:26 PM Reply Quote 0
          • G
            GFm @Tom Elliott
            last edited by Jun 23, 2016, 5:26 PM

            @Tom-Elliott What’s the sql command for that? Thanks!

            1 Reply Last reply Reply Quote 0
            • T
              Tom Elliott
              last edited by Jun 23, 2016, 5:30 PM

              Try this:

              SELECT `hmHostID` FROM `hostMAC` GROUP BY `hmHostID` HAVING COUNT(`hmMAC`) > 1
              

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              G 1 Reply Last reply Jun 23, 2016, 5:37 PM Reply Quote 0
              • G
                GFm @Tom Elliott
                last edited by Jun 23, 2016, 5:37 PM

                @Tom-Elliott 0_1466703416882_output.txt Here you go.

                1 Reply Last reply Reply Quote 0
                • T
                  Tom Elliott
                  last edited by Jun 23, 2016, 5:42 PM

                  ALright you mind a remote session?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • T
                    Tom Elliott
                    last edited by Tom Elliott Jun 23, 2016, 11:52 AM Jun 23, 2016, 5:44 PM

                    Maybe even try this:

                    SELECT * FROM `hostMAC` WHERE `hmMAC` IN (SELECT `hmMAC` FROM `hostMAC` GROUP BY `hmMAC` HAVING COUNT(`hmMAC`) > 1)
                    

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    G 1 Reply Last reply Jun 23, 2016, 5:51 PM Reply Quote 0
                    • G
                      GFm @Tom Elliott
                      last edited by Jun 23, 2016, 5:51 PM

                      @Tom-Elliott no luck

                      G 1 Reply Last reply Jun 23, 2016, 6:17 PM Reply Quote 0
                      • G
                        GFm @GFm
                        last edited by Jun 23, 2016, 6:17 PM

                        @GFm Tom fixed it for me. found the mac to be attached to another host and deleted it

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