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    PXE boot hanging on HP Compaq Pro 4300 SFF PC

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    • D
      dbridges
      last edited by

      My organization has 6 HP Compaq Pro 4300 SFF PC’s. For the past several years we’ve had no problem pushing images with FOG v0.32 via PXE boot to these machines. Early this year, we updated FOG to v1.2.0 and now these machines hang on PXE boot - the process starts and then hangs on the message ‘iPXE Initializing Devices’. There is no other text accompanying this message. We’ve tried several kernels, but we’ve yet to get these machines to download/upload FOG images via PXE. I’ve seen similar issues posted in the FOG forum, but we’re unable to find a solution.

      Any advice would be greatly appreciated.

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        I don’t know if these are UEFI booting or not.

        Please try changing the boot file.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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        • D
          dbridges
          last edited by

          Thanks for your very quick response -

          The machines are legacy booting and secure boot is disabled.

          1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott
            last edited by

            Try using a different series of the pxe labeled files.

            My guess, you’re using undionly.kpxe, maybe try undionly.kkpxe. If that doesn’t work, try ipxe.pxe.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 1
            • S
              swhite
              last edited by

              Hi Tom,

              I work with the original poster and took over on this issue since he did not have the necessary rights to change the settings necessary. I took your advice and tried changing from the undionly.kpxe file, however, none of them would work. In fact the only way we could get the system to boot any further was to use the old pxelinux.0 but I get an unable to load configuration file error. Any advice on this issue?

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @swhite
                last edited by

                @swhite can you tell me what file or files you’ve tried?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • S
                  swhite
                  last edited by swhite

                  Basically I tried everything under the tftpboot directory.

                  ipxe.pxe
                  default.ipxe
                  ipxe.kkpxe
                  ipxe.kpxe
                  ipxe.krn
                  ipxe.pxe
                  snponly.efi
                  undionly.kkpxe
                  undionly.kpxe
                  undionly.kpxe.INTEL
                  undionly.pxe
                  vesamenu.c32

                  1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator
                    last edited by george1421

                    Can you confirm what you have configured for dhcp option 67 {boot-file}?

                    Your booting process isn’t to the kernel yet, so that part is not relevant, the booting process is still in the iPXE kernel.

                    Also can you tell me if these are uefi or bios configured systems?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                    • S
                      swhite
                      last edited by

                      Yes I have option 67 set. All of my other machines work just fine with fog. Only the HP Compaq Pro 4300 are having issues.

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @swhite
                        last edited by

                        @swhite Right, but the question is, what is it currently set to, and what mode are these HP systems in? Since you are getting to the initializing devices I would assume you have selected the correct boot kernel.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                        • S
                          swhite
                          last edited by

                          I currently have it set to ipxe.pxe but I have tried all of the files listed below in my earlier post. I am not sure what you mean about what mode they are in unless you are asking if I am using the legacy boot options instead of UEFI. If so yes I am legacy booting. Also it is not getting past the iPXE Initializing Devices so I did not think I was at the point where the boot kernel would matter.

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @swhite
                            last edited by george1421

                            @swhite OK, these devices are in bios (legacy) mode and you are sending the full ipxe driver file.

                            It would be interesting to know what happens if you rename the ipxe.pxe file to something (as a test) and download the current ipxe.pxe file from this link from the trunk build: https://github.com/FOGProject/fogproject/tree/dev-branch/packages/tftp only download the ipxe.pxe file and be sure to save your original file. This iPXE kernel is the latest and greatest, where the iPXE kernel from FOG 1.2.0 stable is over 2 years old. Understand this is just a test, but if it works, there is no reason to move back.

                            [edit] Just to be clear this is the iPXE boot kernel and not the actual FOG (FOS engine) kernel you can download from the sorceforge site.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            george1421G 1 Reply Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @george1421
                              last edited by

                              @george1421 For clarity this HP system has a Broadcom BCM 57788 network adapter and since these are in bios (legacy) mode and not uefi. I would start with the following iPXE boot kernels in this order, which is the most common first and for troubled computers then the ipxe.pxe.

                              undionly.kpxe
                              undionly.kkpxe
                              ipxe.pxe

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 0
                              • S
                                swhite
                                last edited by swhite

                                I renamed my file to ipxe.pxe.old and added the new one from the link provided. When I attempted to boot the computer it hung in the same spot. Just with a little more info on the screen.
                                0_1467408073920_IMG_6692.JPG

                                george1421G 1 Reply Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @swhite
                                  last edited by george1421

                                  @swhite Well nuts, we’ll have to get the devs involved then. They have a few debugging versions of the iPXE kernel that may give more insight in whats hanging.

                                  @Developers we may need your assistance on this one.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    Any way I could get you to call me?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      swhite
                                      last edited by

                                      Sure thing. I am about to leave the office but I will be back Tuesday at 9:00 am EST. Just let me know what time is good for you.

                                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @swhite
                                        last edited by

                                        @swhite No problem.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          @dbridges Any news on this?

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          S 1 Reply Last reply Reply Quote 1
                                          • S
                                            swhite @Sebastian Roth
                                            last edited by swhite

                                            @Sebastian-Roth I took over for dbridges on this issue. Last I heard Tom wanted me to call him but I wasn’t sure how so I sent him a chat with my info. I am available Monday - Friday 9:00 am to 6:00 pm if someone would like to chat.

                                            george1421G 1 Reply Last reply Reply Quote 0
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