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PXE boot hanging on HP Compaq Pro 4300 SFF PC

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  • D
    dbridges
    last edited by Jun 22, 2016, 8:49 PM

    My organization has 6 HP Compaq Pro 4300 SFF PC’s. For the past several years we’ve had no problem pushing images with FOG v0.32 via PXE boot to these machines. Early this year, we updated FOG to v1.2.0 and now these machines hang on PXE boot - the process starts and then hangs on the message ‘iPXE Initializing Devices’. There is no other text accompanying this message. We’ve tried several kernels, but we’ve yet to get these machines to download/upload FOG images via PXE. I’ve seen similar issues posted in the FOG forum, but we’re unable to find a solution.

    Any advice would be greatly appreciated.

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Jun 22, 2016, 8:58 PM

      I don’t know if these are UEFI booting or not.

      Please try changing the boot file.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • D
        dbridges
        last edited by Jun 22, 2016, 9:07 PM

        Thanks for your very quick response -

        The machines are legacy booting and secure boot is disabled.

        1 Reply Last reply Reply Quote 0
        • T
          Tom Elliott
          last edited by Jun 22, 2016, 9:08 PM

          Try using a different series of the pxe labeled files.

          My guess, you’re using undionly.kpxe, maybe try undionly.kkpxe. If that doesn’t work, try ipxe.pxe.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 1
          • S
            swhite
            last edited by Jul 1, 2016, 7:24 PM

            Hi Tom,

            I work with the original poster and took over on this issue since he did not have the necessary rights to change the settings necessary. I took your advice and tried changing from the undionly.kpxe file, however, none of them would work. In fact the only way we could get the system to boot any further was to use the old pxelinux.0 but I get an unable to load configuration file error. Any advice on this issue?

            T 1 Reply Last reply Jul 1, 2016, 7:54 PM Reply Quote 0
            • T
              Tom Elliott @swhite
              last edited by Jul 1, 2016, 7:54 PM

              @swhite can you tell me what file or files you’ve tried?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • S
                swhite
                last edited by swhite Jul 1, 2016, 2:34 PM Jul 1, 2016, 8:34 PM

                Basically I tried everything under the tftpboot directory.

                ipxe.pxe
                default.ipxe
                ipxe.kkpxe
                ipxe.kpxe
                ipxe.krn
                ipxe.pxe
                snponly.efi
                undionly.kkpxe
                undionly.kpxe
                undionly.kpxe.INTEL
                undionly.pxe
                vesamenu.c32

                1 Reply Last reply Reply Quote 0
                • G
                  george1421 Moderator
                  last edited by george1421 Jul 1, 2016, 2:35 PM Jul 1, 2016, 8:34 PM

                  Can you confirm what you have configured for dhcp option 67 {boot-file}?

                  Your booting process isn’t to the kernel yet, so that part is not relevant, the booting process is still in the iPXE kernel.

                  Also can you tell me if these are uefi or bios configured systems?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 0
                  • S
                    swhite
                    last edited by Jul 1, 2016, 8:36 PM

                    Yes I have option 67 set. All of my other machines work just fine with fog. Only the HP Compaq Pro 4300 are having issues.

                    G 1 Reply Last reply Jul 1, 2016, 8:40 PM Reply Quote 0
                    • G
                      george1421 Moderator @swhite
                      last edited by Jul 1, 2016, 8:40 PM

                      @swhite Right, but the question is, what is it currently set to, and what mode are these HP systems in? Since you are getting to the initializing devices I would assume you have selected the correct boot kernel.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                      • S
                        swhite
                        last edited by Jul 1, 2016, 8:59 PM

                        I currently have it set to ipxe.pxe but I have tried all of the files listed below in my earlier post. I am not sure what you mean about what mode they are in unless you are asking if I am using the legacy boot options instead of UEFI. If so yes I am legacy booting. Also it is not getting past the iPXE Initializing Devices so I did not think I was at the point where the boot kernel would matter.

                        G 1 Reply Last reply Jul 1, 2016, 9:07 PM Reply Quote 0
                        • G
                          george1421 Moderator @swhite
                          last edited by george1421 Jul 1, 2016, 3:09 PM Jul 1, 2016, 9:07 PM

                          @swhite OK, these devices are in bios (legacy) mode and you are sending the full ipxe driver file.

                          It would be interesting to know what happens if you rename the ipxe.pxe file to something (as a test) and download the current ipxe.pxe file from this link from the trunk build: https://github.com/FOGProject/fogproject/tree/dev-branch/packages/tftp only download the ipxe.pxe file and be sure to save your original file. This iPXE kernel is the latest and greatest, where the iPXE kernel from FOG 1.2.0 stable is over 2 years old. Understand this is just a test, but if it works, there is no reason to move back.

                          [edit] Just to be clear this is the iPXE boot kernel and not the actual FOG (FOS engine) kernel you can download from the sorceforge site.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          G 1 Reply Last reply Jul 1, 2016, 9:21 PM Reply Quote 0
                          • G
                            george1421 Moderator @george1421
                            last edited by Jul 1, 2016, 9:21 PM

                            @george1421 For clarity this HP system has a Broadcom BCM 57788 network adapter and since these are in bios (legacy) mode and not uefi. I would start with the following iPXE boot kernels in this order, which is the most common first and for troubled computers then the ipxe.pxe.

                            undionly.kpxe
                            undionly.kkpxe
                            ipxe.pxe

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            1 Reply Last reply Reply Quote 0
                            • S
                              swhite
                              last edited by swhite Jul 1, 2016, 3:21 PM Jul 1, 2016, 9:21 PM

                              I renamed my file to ipxe.pxe.old and added the new one from the link provided. When I attempted to boot the computer it hung in the same spot. Just with a little more info on the screen.
                              0_1467408073920_IMG_6692.JPG

                              george1421G 1 Reply Last reply Jul 1, 2016, 9:24 PM Reply Quote 0
                              • george1421G
                                george1421 Moderator @swhite
                                last edited by george1421 Jul 1, 2016, 3:25 PM Jul 1, 2016, 9:24 PM

                                @swhite Well nuts, we’ll have to get the devs involved then. They have a few debugging versions of the iPXE kernel that may give more insight in whats hanging.

                                @Developers we may need your assistance on this one.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by Jul 1, 2016, 9:30 PM

                                  Any way I could get you to call me?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    swhite
                                    last edited by Jul 1, 2016, 9:57 PM

                                    Sure thing. I am about to leave the office but I will be back Tuesday at 9:00 am EST. Just let me know what time is good for you.

                                    Tom ElliottT 1 Reply Last reply Jul 1, 2016, 10:24 PM Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @swhite
                                      last edited by Jul 1, 2016, 10:24 PM

                                      @swhite No problem.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Jul 8, 2016, 9:05 AM

                                        @dbridges Any news on this?

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        S 1 Reply Last reply Jul 12, 2016, 9:58 PM Reply Quote 1
                                        • S
                                          swhite @Sebastian Roth
                                          last edited by swhite Aug 4, 2016, 3:59 PM Jul 12, 2016, 9:58 PM

                                          @Sebastian-Roth I took over for dbridges on this issue. Last I heard Tom wanted me to call him but I wasn’t sure how so I sent him a chat with my info. I am available Monday - Friday 9:00 am to 6:00 pm if someone would like to chat.

                                          george1421G 1 Reply Last reply Jul 12, 2016, 10:02 PM Reply Quote 0
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