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    Upgrade Gone Wrong......

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • A
      Arsenal101
      last edited by

      Checked Apache Error log

      [Fri Jun 17 07:32:38.645107 2016] [:error] [pid 8300] [client 10.1.100.20:57664] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.ph$

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        details…

        Version you installed?

        OS and version of OS is this system that is having issues?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        A 1 Reply Last reply Reply Quote 0
        • A
          Arsenal101 @Tom Elliott
          last edited by

          @Tom-Elliott Sorry On Ubuntu Server 12.04 LTS

          When I type git log i get this:

          root@SAU-FOG:~/fogproject# git log -1
          commit 6882c92a66ad1be84433095f651d2c51acda058c
          Merge: 4c19c7c ac0de27
          Author: Tom Elliott tommygunsster@gmail.com
          Date: Fri Jun 17 07:50:34 2016 -0400

          Merge svn with dev-branch
          

          root@SAU-FOG:~/fogproject#

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Q
            Quazz Moderator
            last edited by Quazz

            Just a guess but try

            sudo ufw disable
            
            A 1 Reply Last reply Reply Quote 1
            • A
              Arsenal101 @Quazz
              last edited by

              @Quazz No go, Same error

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @Arsenal101 said:

                PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php

                You DB does not seem to run properly. service mysql status, ps aux | grep mysql and see if you are able to connect using the command line client mysql -u root -p

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                A 2 Replies Last reply Reply Quote 0
                • A
                  Arsenal101 @Sebastian Roth
                  last edited by

                  @Sebastian-Roth When I run the first command you mentioned It says:

                  root@SAU-FOG:~/fogproject/bin# service mysql, ps aux | grep mysql
                  utility, e.g. service mysql ps
                  The script you are attempting to invoke has been converted to an Upstart
                  job, but ps is not supported for Upstart jobs.

                  Maybe I am entering it wrong. Still kind of lame at linux

                  Q 1 Reply Last reply Reply Quote 0
                  • A
                    Arsenal101 @Sebastian Roth
                    last edited by

                    @Sebastian-Roth I can connect to mysql no problem though.

                    1 Reply Last reply Reply Quote 0
                    • Q
                      Quazz Moderator @Arsenal101
                      last edited by

                      @Arsenal101 They’re two separate commands.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        Arsenal101 @Quazz
                        last edited by

                        @Quazz Still doesnt like it… I have tried Service mysql status - comes back with service running and the PID,

                        service mysql ps aux comes back with the upstart job error.
                        service mysql ps same…
                        service mysql aux same…

                        I am at a loss

                        If I do a tail /var/log/apache2/error.log i get serveral lines all the same error PHP Fatal Error Class 'System" not found in /var/www/fog/commons/init.php

                        ???

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @Arsenal101
                          last edited by

                          @Arsenal101 What version did you install?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            Arsenal101 @Tom Elliott
                            last edited by

                            @Tom-Elliott Should be the latest SVN 5705 i think.

                            I just found this https://forums.fogproject.org/topic/6298/fatal-error-message-when-opening-the-fog-page-http-ip-fog-management

                            Which looks like the problem I am having? I am just not sure exactly how to remedy it.

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Arsenal101
                              last edited by

                              @Arsenal101 You think?

                              What does it show on the GUI? Top left next to (maybe inside) the cloud.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                Arsenal101 @Tom Elliott
                                last edited by

                                @Tom-Elliott I can’t get to the GUI… I get a PHP error 500 and the page wont load. So I am not sure.

                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @Arsenal101
                                  last edited by

                                  @Arsenal101 Okay, try this:

                                  rm -rf /var/www/fog /var/www/html/fog
                                  

                                  Re-run the installer.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    Arsenal101 @Tom Elliott
                                    last edited by

                                    @Tom-Elliott You’re then MAN!!!

                                    That did it. Once I was able to get the GUI back up it said that It couldn’t communicate with the database. I was able to connect with the database using root and blank password but when I checked the config.class.php I had some text where the password field is. I wiped that out, saved it and refreshed the page and it was asking me to update the database Schema which it should. I took a SQL backup and updated it.

                                    Should be back up and running. downloading an image now! Maybe that will fix my slow imaging problem too who knows.

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @Arsenal101
                                      last edited by

                                      @Arsenal101 To ensure all goes smoothly on the next upgrade, edit the /opt/fog/.fogsettings file.

                                      Look at the snmysqluser= snmysqlpass= and snmysqlhost fields and make sure they’re set properly.

                                      In your case:

                                      snmysqluser='root'
                                      snmysqlpass=''
                                      snmysqlhost='IP/Hostname of FOG here'

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
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