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After upgrade last version fog z400 problem boot

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  • A
    Abuelika
    last edited by May 30, 2016, 9:07 AM

    After upgrading to the latest version fog by svn, when attempting to cloning from image, I get the following error:

    Any idea? Tnx!

    error

    GFG! ¬¬!

    1 Reply Last reply Reply Quote 0
    • Q
      Quazz Moderator
      last edited by Quazz May 30, 2016, 4:21 AM May 30, 2016, 10:14 AM

      What kind of CPU is in there? Afaik this happens when the microcode isn’t loaded, so the model of the CPU is necessary information.

      Alternatively, for the devs, turning off interrupt remapping would also solve this afaik.

      edit: try adding pcie_aspm=off to kernel parameters in fog options.

      1 Reply Last reply Reply Quote 1
      • G
        george1421 Moderator
        last edited by May 30, 2016, 11:19 AM

        Can we collect some additional hard numbers here?

        What is the latest version of FOG (numbers on the cloud on the Web GUI management page)?
        What version is the kernel version you are using. You can either find this in the Setup section of the FOG management gui or by navigating to /var/www/html/fog/service/ipxe and issuing the following command file bzImage

        Also on the z400 please make sure you are running the latest firmware.

        And one final question, does this error happen on any other target computer or only this one z400?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        A 1 Reply Last reply May 30, 2016, 11:47 AM Reply Quote 1
        • A
          Abuelika @george1421
          last edited by May 30, 2016, 11:47 AM

          @george1421 @Quazz

          Sorry for my brief information.

          FOG SERVER : 7931

          The problem occurs only with the z400

          I tried the kernel Kernel - 4.5.3 Tom Elliott and I get this error when I try to make a download of an image. I went down to the 4.1.6 TomElliott kernel, and with this kernel works with z400 and z440 Z420

          GFG! ¬¬!

          Q 1 Reply Last reply May 30, 2016, 11:49 AM Reply Quote 1
          • Q
            Quazz Moderator @Abuelika
            last edited by May 30, 2016, 11:49 AM

            @Abuelika Alright, so it’s definitely something to do with the kernel.

            Could you try adding pcie_aspm=off to kernel parameters at FOG General settings - FOG_KERNEL_ARGS ?

            G 1 Reply Last reply May 30, 2016, 11:56 AM Reply Quote 2
            • G
              george1421 Moderator @Quazz
              last edited by May 30, 2016, 11:56 AM

              @Quazz said in After upgrade last version fog z400 problem boot:

              @Abuelika Alright, so it’s definitely something to do with the kernel.

              Could you try adding pcie_aspm=off to kernel parameters at FOG General settings - FOG_KERNEL_ARGS ?

              FYI: This value should be set in the host definition for this specific z400 computer that way the kernel args only apply to this computer. The above kernel arg may not be appropriate or needed for all systems.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              A 1 Reply Last reply May 30, 2016, 12:05 PM Reply Quote 0
              • A
                Abuelika @george1421
                last edited by Abuelika May 30, 2016, 6:10 AM May 30, 2016, 12:05 PM

                @george1421 @Quazz

                I put pcie_aspm=off in FOG_KERNEL_ARGS and I see this error:

                alt text

                GFG! ¬¬!

                Q G 2 Replies Last reply May 30, 2016, 12:11 PM Reply Quote 0
                • Q
                  Quazz Moderator @Abuelika
                  last edited by May 30, 2016, 12:11 PM

                  @Abuelika Going to have to wait on the devs in that case, beyond the scope of what I know I’m afraid.

                  1 Reply Last reply Reply Quote 0
                  • G
                    george1421 Moderator @Abuelika
                    last edited by george1421 May 30, 2016, 6:18 AM May 30, 2016, 12:17 PM

                    @Abuelika Do you have another z400 to test on? This “could be” a hardware issue (failure) or a real kernel issue. The differences in the kernels could be simply a SMP version vs a uni processor version. If it can be isolated to this specific computer or this specific model.

                    For clarity this is the processor in this system Xeon Quad-Core model W3565

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    A 2 Replies Last reply May 30, 2016, 12:19 PM Reply Quote 0
                    • A
                      Abuelika @george1421
                      last edited by May 30, 2016, 12:19 PM

                      @george1421

                      ok. I will try another z400 to narrow the problem.

                      GFG! ¬¬!

                      1 Reply Last reply Reply Quote 0
                      • A
                        Abuelika @george1421
                        last edited by May 30, 2016, 1:36 PM

                        @george1421 @Quazz

                        Hello,

                        I tried it with two other z400 and have obtained the same fault.

                        GFG! ¬¬!

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Jun 1, 2016, 7:00 PM

                          @Abuelika Can you please try booting any kind of live linux on this machine to see if this is working?

                          Another thing to test would be sending ICMP pings to the client while it is booting. This way you might find out if the kernel is actually freezing the machine or just kind of waiting there.

                          Then one more thing that comes to my mind. Please go to FOG configuration -> FOG settings -> FOG Boot Settings and enable FOG_KERNEL_DEBUG plus crank up FOG_KERNEL_LOGLEVEL to 7 to see if we can get any more information on this.

                          See there are people saying that they have issues with linux on a z400 machine. But this is not on boot up but while it is running the GUI already.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 1 Reply Last reply Jun 2, 2016, 7:57 AM Reply Quote 0
                          • A
                            Abuelika @Sebastian Roth
                            last edited by Jun 2, 2016, 7:57 AM

                            @Sebastian-Roth

                            No problem with linux live cd.

                            ICMP ping to client lost

                            I put FOG_KERNEL_LOGLEVEL to 7 and check FOG_KERNEL_DEBUG

                            GFG! ¬¬!

                            Q 1 Reply Last reply Jun 2, 2016, 8:07 AM Reply Quote 0
                            • Q
                              Quazz Moderator @Abuelika
                              last edited by Jun 2, 2016, 8:07 AM

                              @Abuelika You might want to update the BIOS of the Z400 and see if that helps, latest BIOS dates from April this year and fixed a couple of issues with certain CPUs.

                              http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3718669&swLangOid=8&swEnvOid=4059

                              A 1 Reply Last reply Jun 2, 2016, 8:54 AM Reply Quote 0
                              • A
                                Abuelika @Quazz
                                last edited by Jun 2, 2016, 8:54 AM

                                @Quazz said in After upgrade last version fog z400 problem boot:

                                You might want to update the BIOS of the Z400 and see if that helps, latest BIOS dates from April this year and fixed a couple of issues with certain CPUs.

                                I upgrade bios to 3,60 ( last ) and the error is diferent:

                                alt text

                                GFG! ¬¬!

                                Q 1 Reply Last reply Jun 2, 2016, 8:59 AM Reply Quote 0
                                • Q
                                  Quazz Moderator @Abuelika
                                  last edited by Jun 2, 2016, 8:59 AM

                                  @Abuelika Looking a lot better already, I can’t spot an error right now, just information about its boot process. Does it stop there when you try to image? Or does something else happen/show up?

                                  A 1 Reply Last reply Jun 2, 2016, 9:04 AM Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Jun 2, 2016, 9:03 AM

                                    Great catch with the BIOS update @Quazz! I don’t see any error on that the latest picture either! The only issue I can think of (as live CD is booting fine - by the way which one did you try?) is that we have all the drivers compiled directly into the kernel while most distros use kernel modules that are not automatically loaded on boot up. Possibly one of the modules is causing the issue. But if we don’t get any error on screen we are pretty lost with this.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Abuelika @Quazz
                                      last edited by Jun 2, 2016, 9:04 AM

                                      @Quazz said in After upgrade last version fog z400 problem boot:

                                      Looking a lot better already, I can’t spot an error right now, just information about its boot process. Does it stop there when you try to image? Or does something else happen/show up?

                                      It appears kernel panic :

                                      alt text

                                      GFG! ¬¬!

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Jun 2, 2016, 3:04 PM

                                        I guess we need @Tom-Elliott to compile a kernel including the symbols. Just looking at the hex numbers won’t help us. When you have time Tom - no need to hurry.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        A 1 Reply Last reply Jun 3, 2016, 6:21 AM Reply Quote 0
                                        • A
                                          Abuelika @Sebastian Roth
                                          last edited by Jun 3, 2016, 6:21 AM

                                          @Sebastian-Roth said in After upgrade last version fog z400 problem boot:

                                          I guess we need @Tom-Elliott to compile a kernel including the symbols. Just looking at the hex numbers won’t help us. When you have time Tom - no need to hurry.

                                          Ok. No problem. Use an earlier version of bzImage works for computer models that have

                                          GFG! ¬¬!

                                          G 1 Reply Last reply Jun 3, 2016, 12:13 PM Reply Quote 0
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