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    After upgrade last version fog z400 problem boot

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    • george1421G
      george1421 Moderator
      last edited by

      Can we collect some additional hard numbers here?

      What is the latest version of FOG (numbers on the cloud on the Web GUI management page)?
      What version is the kernel version you are using. You can either find this in the Setup section of the FOG management gui or by navigating to /var/www/html/fog/service/ipxe and issuing the following command file bzImage

      Also on the z400 please make sure you are running the latest firmware.

      And one final question, does this error happen on any other target computer or only this one z400?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      AbuelikaA 1 Reply Last reply Reply Quote 1
      • AbuelikaA
        Abuelika @george1421
        last edited by

        @george1421 @Quazz

        Sorry for my brief information.

        FOG SERVER : 7931

        The problem occurs only with the z400

        I tried the kernel Kernel - 4.5.3 Tom Elliott and I get this error when I try to make a download of an image. I went down to the 4.1.6 TomElliott kernel, and with this kernel works with z400 and z440 Z420

        GFG! ¬¬!

        Q 1 Reply Last reply Reply Quote 1
        • Q
          Quazz Moderator @Abuelika
          last edited by

          @Abuelika Alright, so it’s definitely something to do with the kernel.

          Could you try adding pcie_aspm=off to kernel parameters at FOG General settings - FOG_KERNEL_ARGS ?

          george1421G 1 Reply Last reply Reply Quote 2
          • george1421G
            george1421 Moderator @Quazz
            last edited by

            @Quazz said in After upgrade last version fog z400 problem boot:

            @Abuelika Alright, so it’s definitely something to do with the kernel.

            Could you try adding pcie_aspm=off to kernel parameters at FOG General settings - FOG_KERNEL_ARGS ?

            FYI: This value should be set in the host definition for this specific z400 computer that way the kernel args only apply to this computer. The above kernel arg may not be appropriate or needed for all systems.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            AbuelikaA 1 Reply Last reply Reply Quote 0
            • AbuelikaA
              Abuelika @george1421
              last edited by Abuelika

              @george1421 @Quazz

              I put pcie_aspm=off in FOG_KERNEL_ARGS and I see this error:

              alt text

              GFG! ¬¬!

              Q george1421G 2 Replies Last reply Reply Quote 0
              • Q
                Quazz Moderator @Abuelika
                last edited by

                @Abuelika Going to have to wait on the devs in that case, beyond the scope of what I know I’m afraid.

                1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @Abuelika
                  last edited by george1421

                  @Abuelika Do you have another z400 to test on? This “could be” a hardware issue (failure) or a real kernel issue. The differences in the kernels could be simply a SMP version vs a uni processor version. If it can be isolated to this specific computer or this specific model.

                  For clarity this is the processor in this system Xeon Quad-Core model W3565

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  AbuelikaA 2 Replies Last reply Reply Quote 0
                  • AbuelikaA
                    Abuelika @george1421
                    last edited by

                    @george1421

                    ok. I will try another z400 to narrow the problem.

                    GFG! ¬¬!

                    1 Reply Last reply Reply Quote 0
                    • AbuelikaA
                      Abuelika @george1421
                      last edited by

                      @george1421 @Quazz

                      Hello,

                      I tried it with two other z400 and have obtained the same fault.

                      GFG! ¬¬!

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @Abuelika Can you please try booting any kind of live linux on this machine to see if this is working?

                        Another thing to test would be sending ICMP pings to the client while it is booting. This way you might find out if the kernel is actually freezing the machine or just kind of waiting there.

                        Then one more thing that comes to my mind. Please go to FOG configuration -> FOG settings -> FOG Boot Settings and enable FOG_KERNEL_DEBUG plus crank up FOG_KERNEL_LOGLEVEL to 7 to see if we can get any more information on this.

                        See there are people saying that they have issues with linux on a z400 machine. But this is not on boot up but while it is running the GUI already.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        AbuelikaA 1 Reply Last reply Reply Quote 0
                        • AbuelikaA
                          Abuelika @Sebastian Roth
                          last edited by

                          @Sebastian-Roth

                          No problem with linux live cd.

                          ICMP ping to client lost

                          I put FOG_KERNEL_LOGLEVEL to 7 and check FOG_KERNEL_DEBUG

                          GFG! ¬¬!

                          Q 1 Reply Last reply Reply Quote 0
                          • Q
                            Quazz Moderator @Abuelika
                            last edited by

                            @Abuelika You might want to update the BIOS of the Z400 and see if that helps, latest BIOS dates from April this year and fixed a couple of issues with certain CPUs.

                            http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3718669&swLangOid=8&swEnvOid=4059

                            AbuelikaA 1 Reply Last reply Reply Quote 0
                            • AbuelikaA
                              Abuelika @Quazz
                              last edited by

                              @Quazz said in After upgrade last version fog z400 problem boot:

                              You might want to update the BIOS of the Z400 and see if that helps, latest BIOS dates from April this year and fixed a couple of issues with certain CPUs.

                              I upgrade bios to 3,60 ( last ) and the error is diferent:

                              alt text

                              GFG! ¬¬!

                              Q 1 Reply Last reply Reply Quote 0
                              • Q
                                Quazz Moderator @Abuelika
                                last edited by

                                @Abuelika Looking a lot better already, I can’t spot an error right now, just information about its boot process. Does it stop there when you try to image? Or does something else happen/show up?

                                AbuelikaA 1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  Great catch with the BIOS update @Quazz! I don’t see any error on that the latest picture either! The only issue I can think of (as live CD is booting fine - by the way which one did you try?) is that we have all the drivers compiled directly into the kernel while most distros use kernel modules that are not automatically loaded on boot up. Possibly one of the modules is causing the issue. But if we don’t get any error on screen we are pretty lost with this.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • AbuelikaA
                                    Abuelika @Quazz
                                    last edited by

                                    @Quazz said in After upgrade last version fog z400 problem boot:

                                    Looking a lot better already, I can’t spot an error right now, just information about its boot process. Does it stop there when you try to image? Or does something else happen/show up?

                                    It appears kernel panic :

                                    alt text

                                    GFG! ¬¬!

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      I guess we need @Tom-Elliott to compile a kernel including the symbols. Just looking at the hex numbers won’t help us. When you have time Tom - no need to hurry.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      AbuelikaA 1 Reply Last reply Reply Quote 0
                                      • AbuelikaA
                                        Abuelika @Sebastian Roth
                                        last edited by

                                        @Sebastian-Roth said in After upgrade last version fog z400 problem boot:

                                        I guess we need @Tom-Elliott to compile a kernel including the symbols. Just looking at the hex numbers won’t help us. When you have time Tom - no need to hurry.

                                        Ok. No problem. Use an earlier version of bzImage works for computer models that have

                                        GFG! ¬¬!

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @Abuelika
                                          last edited by

                                          @Abuelika One thing you can do in the mean time (as you noted) use an older kernel for this model. You can install this bzImage in the same directory fog/service/ipxe but name it bz400Image (or what ever) and then for the host definition you will have to manually register the system but you can specify the kernel name in the host configuration in the FOG web gui.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 1
                                          • B
                                            beekay
                                            last edited by

                                            Hi there,

                                            same Problem…

                                            Z400 - BIOS-Version: 7G3_0357 / 19. Nov. 2013
                                            FOG-Version: 1.3.5

                                            I just added to Host:
                                            Host Kernel Arguments: “acpi=off”

                                            Worked for me 😉

                                            BR
                                            Beekay

                                            1 Reply Last reply Reply Quote 3
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