Fog client failing to start , or not waking up after sleep



  • but sometimes gets started when an administrator logs in…
    here’s a couple of logs from affected clients.

    This one didn’t wakeup until an administrator (domain) logged in - service shows as started, event viewer has nothing pertaining to FOGService

    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     5/26/2016 5:27 PM Client-Info Client Version: 0.10.6
     5/26/2016 5:27 PM Client-Info Client OS:      Windows
     5/26/2016 5:27 PM Client-Info Server Version: 7797
     5/26/2016 5:27 PM Middleware::Response Success
    ------------------------------------------------------------------------------
    
     5/26/2016 5:27 PM Middleware::Communication URL: http://fog13.pcs.local/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     5/26/2016 5:27 PM Middleware::Response Success
     5/26/2016 5:27 PM Service Sleeping for 142 seconds
     5/27/2016 6:00 PM Main Overriding exception handling
     5/27/2016 6:00 PM Main Bootstrapping Zazzles
     5/27/2016 6:00 PM Controller Initialize
     5/27/2016 6:00 PM Entry Creating obj
     5/27/2016 6:00 PM Controller Start
    

    This one didn’t start at all after a reboot - service shows as stopped, event view states “FOGService failed to start in a timely fashion”, and prior, “A time was reached (30000 mseconds) while waiting for the FOGService service to connect”

    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     5/27/2016 9:58 AM Client-Info Client Version: 0.10.6
     5/27/2016 9:58 AM Client-Info Client OS:      Windows
     5/27/2016 9:58 AM Client-Info Server Version: 7797
     5/27/2016 9:58 AM Middleware::Response Success
     5/27/2016 9:58 AM User ERROR: Unable to get logged in users
     5/27/2016 9:58 AM User ERROR: A system shutdown is in progress. (Exception from HRESULT: 0x8007045B)
    ------------------------------------------------------------------------------
    
     5/27/2016 9:58 AM Middleware::Communication URL: http://fog13.pcs.local/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     5/27/2016 9:58 AM Middleware::Response Success
     5/27/2016 9:58 AM Service Sleeping for 100 seconds
    

    Client is 10.6, running on Win10 EDU. Nothing special is added to the images (infact, it’s win10, with nothing else installed, practically stock!).

    I don’t know if this is the same issue… or separate.

    Help?


  • Moderator

    Notifying @joe-schmitt about the issue.


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