Fog Adding Multiple Instances of a Printer?
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Joe Schmitt Senior Developerlast edited by Joe Schmitt May 23, 2016, 4:00 PM May 23, 2016, 10:00 PM
@BStalker if you wouldn’t mind, can you download and run “PrinterManagerHelper.exe” from https://github.com/FOGProject/fog-client/releases/tag/0.10.6 on this problem machine? I need to know if it runs and shows all of your printers, or if it throws an error.
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@Jbob I have some other tasks I have to attend to first, but I should be done with those within the hour and can run the printhelper after. I will let you know the results.
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@Jbob
Print Helper Tool ran without errors.
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Updated Fog Server today to 7829 and the issue is no longer occurring.
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I have no idea why it’s fixed, or even why it was broken. @Tom-Elliott did you change anything?
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@Jbob I can only guess from when the mode was sending null.
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@Jbob @Tom-Elliott
As a note I made no changes to the Client PC. -
@BStalker you didn’t do anything wrong. Just informing what I think the issue was.
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@Tom-Elliott Just trying to give as much information as possible in case it manages to pop up as in issue in the future for someone else. Thanks for all the help you guys provide!
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v0.11 of the client will prevent duplicates. And if it detects duplicates exist, it will clean them up.