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Error after upgrading to trunk

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FOG Problems
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  • R
    rhekkers
    last edited by May 18, 2016, 11:24 AM

    I’m still testing/toying around with FOG, which so far works rather well with just windows being a bit of a jerk at moment. But now I tried upgrading to trunk as it might have resolved an issue. But now it reached the “you still need to install/update your database schema” the <x.x.x.x>/fog/management page only shows a white screen with the text “Error communicating with the database”

    Re-installing won’t be too much of a hassle because it was still a test, but I want to know if there is a way to fix this.

    I 1 Reply Last reply May 18, 2016, 12:07 PM Reply Quote 0
    • I
      ITSolutions Testers
      last edited by May 18, 2016, 12:04 PM

      You say you tried upgrading to trunk, is this from 1.2? For trunk it is a good idea to do a fresh install and not upgrade from 1.2 as it has changed quite a bit

      1 Reply Last reply Reply Quote 0
      • I
        ITSolutions Testers @rhekkers
        last edited by May 18, 2016, 12:07 PM

        @rhekkers Welcome to the FOG community, Just for future it is best that when you post let us know what OS FOG is on such as Ubuntu, CentOS, Debian, etc. Also the version of FOG, usually found in the cloud on the webUI, and if it has anything to do with the client the version of Windows you are using.

        R 1 Reply Last reply May 18, 2016, 12:13 PM Reply Quote 0
        • R
          rhekkers @ITSolutions
          last edited by May 18, 2016, 12:13 PM

          @ITSolutions It was upgraded from 1.2 yes. Thanks for notifying, then I’ll just reinstall it. I was using Ubuntu 14.04. I used the browsers Vivaldi and firefox to visit /fog/management on windows 8.1 pro. If it helps for future reference. Thank you for your quick response.

          I 1 Reply Last reply May 18, 2016, 12:50 PM Reply Quote 0
          • I
            ITSolutions Testers @rhekkers
            last edited by May 18, 2016, 12:50 PM

            @rhekkers No problem, definitely stick with 14.04, there have been problems reported with 16.04 and some of the packages FOG installs.

            R 1 Reply Last reply May 18, 2016, 12:55 PM Reply Quote 0
            • R
              rhekkers @ITSolutions
              last edited by May 18, 2016, 12:55 PM

              @ITSolutions I’ve seen them. Tried 16.04 first but has some PHP5 issues, now trying 14.04 which installed fine with 1.2. But now the trunk installation won’t let me install/update my database.

              Reinstalled Ubuntu and fog (14.04.1LTS), but still the Error communicating with the database on a blank screen in Firefox.
              It said it installed anything, but didn’t ask me for a password for the database. I gave the instruction I left the password for the database blank.

              I 1 Reply Last reply May 18, 2016, 1:02 PM Reply Quote 0
              • I
                ITSolutions Testers @rhekkers
                last edited by ITSolutions May 18, 2016, 7:02 AM May 18, 2016, 1:02 PM

                @rhekkers Can you check to see if mysql is running?

                sudo /etc/init.d/mysql status

                If not then try starting it, sometimes the installer doesn’t start it correctly

                sudo /etc/init.d/mysql start

                R 1 Reply Last reply May 18, 2016, 1:07 PM Reply Quote 0
                • R
                  rhekkers @ITSolutions
                  last edited by May 18, 2016, 1:07 PM

                  @ITSolutions

                  It was running as process 14020, tried restarting it through
                  sudo /etc/init.d/mysql restart
                  and through
                  sudo /etc/init.d/mysql stop
                  sudo /etc/init.d/mysql start
                  sadly it made no difference.

                  I 1 Reply Last reply May 18, 2016, 1:19 PM Reply Quote 0
                  • I
                    ITSolutions Testers @rhekkers
                    last edited by May 18, 2016, 1:19 PM

                    @rhekkers Can you check /opt/fog/.fogsettings and see if the following lines are in it

                    snmysqluser="root";
                    snmysqlpass="this may contain a password";
                    snmysqlhost="p:localhost";

                    If you left the password blank then the snmysqlpass should look like this,

                    snmysqlpass='';

                    If it isn’t try blanking it out and rerunning the installer to see if it fixes the issue.

                    R 1 Reply Last reply May 18, 2016, 1:28 PM Reply Quote 0
                    • R
                      rhekkers @ITSolutions
                      last edited by rhekkers May 18, 2016, 7:30 AM May 18, 2016, 1:28 PM

                      @ITSolutions
                      They have all been left blank.

                      I made a quick backup and tried using root without password in the user and localhost or the ipaddress as host. Neither of those combinations yielded results.

                      removed .fogsettings and copied .fogsettings.bak to .fogsettings

                      1 Reply Last reply Reply Quote 0
                      • L
                        lionheart1986
                        last edited by May 18, 2016, 1:33 PM

                        @rhekkers @ITSolutions

                        I have same issue

                        What i tryed:

                        I had same problem as you FOG 1.3.0 Ubuntu 14.04 LTS

                        1. First i checkd:
                          /opt/fog/.fogsettings

                        and this positions was blank:
                        snmysqluser=“”;
                        snmysqlpass=“”;
                        snmysqlhost=“”;

                        2.Second i setup my sql pass

                        sudo dpkg-reconfigure mysql-server-5.5

                        and modify /opt/fog/.fogsettings

                        snmysqluser=“root”;
                        snmysqlpass=“mypassword”;
                        snmysqlhost=“p:localhost”;

                        1. i checked sql connection:

                        mysql -u root -p

                        but still have same issue 😛

                        R 1 Reply Last reply May 18, 2016, 1:35 PM Reply Quote 0
                        • R
                          rhekkers @lionheart1986
                          last edited by rhekkers May 18, 2016, 8:02 AM May 18, 2016, 1:35 PM

                          @lionheart1986 Did you recently install it, upgraded it from a previous trunk version, or upgraded it from 1.2 like I did? Just curious.

                          <edit>
                          I also pulled it from the git repository

                          1 Reply Last reply Reply Quote 0
                          • L
                            lionheart1986
                            last edited by lionheart1986 May 18, 2016, 7:50 AM May 18, 2016, 1:41 PM

                            @rhekkers The first time I tried to do the upgrade from 1.2.0 but I had the same problem. Currently I installed a fresh system 14.04 but it did not help.

                            <edit>
                            On 1.2.0 during installation it asks me about setup sql password but on 1.3.0 it won’t ask

                            1 Reply Last reply Reply Quote 0
                            • R
                              RLane
                              last edited by May 18, 2016, 3:15 PM

                              Also having this problem. Clean install on CentOS 7 x64 using the latest git version (7695).

                              1 Reply Last reply Reply Quote 0
                              • T
                                Tom Elliott
                                last edited by May 18, 2016, 3:22 PM

                                Anybody having this issue, please post the log.

                                “I’m having this issue” where we don’t know what issue is even occurring doesn’t help anybody.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                R 1 Reply Last reply May 18, 2016, 3:24 PM Reply Quote 0
                                • R
                                  RLane @Tom Elliott
                                  last edited by May 18, 2016, 3:24 PM

                                  @Tom-Elliott Am I missing something here? /opt/fog/log is empty.

                                  T 1 Reply Last reply May 18, 2016, 3:25 PM Reply Quote 0
                                  • T
                                    Tom Elliott @RLane
                                    last edited by May 18, 2016, 3:25 PM

                                    @RLane It should be under apache error logs. If it’s not getting that far, it should be under installer->bin/error_logs/fog_error_${versionInstalling}.log

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    R 1 Reply Last reply May 18, 2016, 3:33 PM Reply Quote 0
                                    • R
                                      RLane @Tom Elliott
                                      last edited by May 18, 2016, 3:33 PM

                                      @Tom-Elliott

                                      fog_error_7695.log

                                      /bin/lsb_release
                                      /bin/systemctl
                                      grep: /opt/fog/.fogsettings: No such file or directory
                                      ln: failed to create symbolic link ‘/usr/lib/systemd/system/mysql.service’: File exists
                                      ln: failed to create symbolic link ‘/usr/lib/systemd/system/mysqld.service’: File exists
                                      ln: failed to create symbolic link ‘/etc/systemd/system/mysql.service’: File exists
                                      ln: failed to create symbolic link ‘/etc/systemd/system/mysqld.service’: File exists
                                      Loaded plugins: fastestmirror
                                      Loading mirror speeds from cached hostfile

                                      • base: bay.uchicago.edu
                                      • epel: mirror.steadfast.net
                                      • extras: bay.uchicago.edu
                                      • remi: mirrors.mediatemple.net
                                      • remi-php56: mirrors.mediatemple.net
                                      • remi-safe: mirrors.mediatemple.net
                                      • updates: mirror.umd.edu
                                        Package epel-release-7-6.noarch already installed and latest version
                                        Nothing to do
                                        package remi-release-7 is not installed
                                        Retrieving http://rpms.remirepo.net/enterprise/remi-release-7.rpm
                                        Preparing… ########################################
                                        package remi-release-7.1-3.el7.remi.noarch is already installed
                                        Loaded plugins: fastestmirror
                                        ================================== repo: remi ==================================
                                        [remi]
                                        async = True
                                        bandwidth = 0
                                        base_persistdir = /var/lib/yum/repos/x86_64/7
                                        baseurl =
                                        cache = 0
                                        cachedir = /var/cache/yum/x86_64/7/remi
                                        check_config_file_age = True
                                        cost = 1000
                                        deltarpm_metadata_percentage = 100
                                        deltarpm_percentage =
                                        enabled = True
                                        enablegroups = True
                                        exclude =
                                        failovermethod = priority
                                        gpgcadir = /var/lib/yum/repos/x86_64/7/remi/gpgcadir
                                        gpgcakey =
                                        gpgcheck = True
                                        gpgdir = /var/lib/yum/repos/x86_64/7/remi/gpgdir
                                        gpgkey = file:///etc/pki/rpm-gpg/RPM-GPG-KEY-remi
                                        hdrdir = /var/cache/yum/x86_64/7/remi/headers
                                        http_caching = all
                                        includepkgs =
                                        ip_resolve =
                                        keepalive = True
                                        keepcache = False
                                        mddownloadpolicy = sqlite
                                        mdpolicy = group:small
                                        mediaid =
                                        metadata_expire = 21600
                                        metadata_expire_filter = read-only:present
                                        metalink =
                                        minrate = 0
                                        mirrorlist = http://rpms.remirepo.net/enterprise/7/remi/mirror
                                        mirrorlist_expire = 86400
                                        name = Remi’s RPM repository for Enterprise Linux 7 - x86_64
                                        old_base_cache_dir =
                                        password =
                                        persistdir = /var/lib/yum/repos/x86_64/7/remi
                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Tom Elliott
                                        last edited by May 18, 2016, 4:24 PM

                                        All should be fixed in latest.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
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