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Problems with multicast task

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FOG Problems
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  • M
    Miguel Palacios
    last edited by Miguel Palacios May 13, 2016, 5:26 AM May 13, 2016, 11:18 AM

    Hi guys,
    I’m doing some test with multicast function in FOG but… at moment, I don’t have had a good start… 😞
    I have read the posts about this issue (configuration, troubleshooting, some problems …) but I don’t have find some that helpful.

    For start, when I try to restart the MulticastFOG service this get me a error:

    PHP Fatal error: Call to undefined method MulticastManager::getBanner() in /opt/fog/service/FOGMulticastManager/FOGMulticastManager on line 13

    In the log (/opt/fog/log/multicast.log) isn’t writing nothing on this day… Only I have some entries for dates ago like this:

    [03-31-16 9:54:02 am] * No tasks found!
    [03-31-16 9:54:12 am] * No tasks found!
    [03-31-16 9:54:22 am] * No tasks found!
    [03-31-16 9:54:32 am] * No tasks found!
    [03-31-16 9:54:42 am] | StorageNode Not found on this system.

    My Multicast settings in GUI are by default and the FOG_UDPCAST_INTERFACE it’s correct (I only have a interface in this server, eth0).

    0_1463138780680_Captura.PNG

    When I start a task multicast, it seems that starts successfully but when it comes to the deployment I get this error:

    0_1463138210686_FullSizeRender.jpg

    My FOG server is installed in a CentOS 6.5, the base version is 1.2.0 and SVN version is 7599.

    Any idea?

    Thank you!

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by May 13, 2016, 11:28 AM

      What’s the interface name on the Server?

      ifconfig

      What’s the GUI show for that Storage Node?

      Storage Management Page->List all Nodes->[Your Relevant Master Node]->Interface

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      H 1 Reply Last reply Sep 9, 2016, 12:06 AM Reply Quote 0
      • M
        Miguel Palacios
        last edited by May 17, 2016, 10:28 AM

        @Tom-Elliott, here is the information

        0_1463480900938_A.PNG

        0_1463480905892_B.PNG

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by May 17, 2016, 11:57 AM

          @Miguel-Palacios Is the FOG service on the server running? ps ax | grep FOGMulti

          As well do you see any udp-sender commands in ps ax | grep udp?

          Please post what you see in the multicast log file (web gui -> FOG configuration -> log viewer)

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • M
            Miguel Palacios
            last edited by May 17, 2016, 12:05 PM

            @Sebastian-Roth, the service appear that is running

            [root@IMG-28V-LMES-20 /]# ps ax | grep FOGMulti
            12199 ?        Z      0:00 [FOGMulticastMan] <defunct>
            12231 pts/1    S+     0:00 grep FOGMulti
            23832 ?        S      0:01 /usr/bin/php -q /opt/fog/service/FOGMulticastManager/FOGMulticastManager
            

            and I can’t see any udp sender…

            [root@IMG-28V-LMES-20 /]# ps ax | grep udp
            12238 pts/1    S+     0:00 grep udp
            

            This is the log file:

            0_1463486748119_A.PNG

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by May 17, 2016, 12:48 PM

              Error in the logs StorageNode Not found on this system?? I think I’ve seen this happening somewhere already but can’t really remember. @Tom-Elliott Have you got an idea?

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              T 1 Reply Last reply May 17, 2016, 12:48 PM Reply Quote 0
              • T
                Tom Elliott @Sebastian Roth
                last edited by May 17, 2016, 12:48 PM

                @Sebastian-Roth Is the node this is referencing the master node?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                H 1 Reply Last reply Sep 9, 2016, 12:23 AM Reply Quote 0
                • M
                  Miguel Palacios
                  last edited by May 17, 2016, 1:04 PM

                  @Sebastian-Roth, @Tom-Elliot, important that these entries in the log are old… 03/31/2016. Since then there aren’t new entries…

                  1 Reply Last reply Reply Quote 0
                  • T
                    Tom Elliott
                    last edited by May 17, 2016, 1:10 PM

                    What version are you currently running?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • M
                      Miguel Palacios
                      last edited by May 17, 2016, 1:16 PM

                      The base version is 1.2.0 and SVN version is 7599

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sunks
                        last edited by May 17, 2016, 1:36 PM

                        Hello, i have the same issue with only 1 interface on my fog and a basic configuration node

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by May 17, 2016, 1:53 PM

                          @Sunks We are more than happy to help you with whatever issue you have. But please open your own topic so we don’t get things mixed up here. As well I have to add that we hear things like “i have the same issue” often and most of the times it turns out to be a different problem! So please describe in detail your setup (OS version, FOG version, network setup, log files, …) and we surely will be able to give you a hand with this.

                          @Miguel-Palacios Does restarting the service help for you? service FOGMulticastManager restart You should see newer messages in the logs…

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • M
                            Miguel Palacios
                            last edited by May 17, 2016, 2:42 PM

                            @Sebastian-Roth, when I restart the service appear this error…

                            [root@IMG-28V-LMES-20 ~]# service FOGMulticastManager restart
                            Reiniciando FOGMulticastManager:                           [  OK  ]
                            [root@IMG-28V-LMES-20 ~]# PHP Fatal error:  Call to undefined method MulticastManager::getBanner() in /opt/fog/service/FOGMulticastManager/FOGMulticastManager on line 13
                            

                            The log continued same… No entries

                            Q H 2 Replies Last reply May 17, 2016, 2:55 PM Reply Quote 0
                            • Q
                              Quazz Moderator @Miguel Palacios
                              last edited by May 17, 2016, 2:55 PM

                              @Miguel-Palacios Is there some extra information in the Apache error log?

                              In the mean time, updating to the latest and checking again might be useful.

                              1 Reply Last reply Reply Quote 0
                              • M
                                Miguel Palacios
                                last edited by May 17, 2016, 3:33 PM

                                @Quazz I have install the las version (7659). If I restart the process appear the same error:

                                [root@IMG-28V-LMES-20 bin]# PHP Fatal error:  Call to undefined method MulticastManager::getBanner() in /opt/fog/service/FOGMulticastManager/FOGMulticastManager on line 13
                                

                                Here are the apache log:

                                0_1463499177467_A.PNG

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by May 17, 2016, 3:47 PM

                                  @Miguel-Palacios Which version of PHP is installed? rpm -qa | grep php

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    Miguel Palacios
                                    last edited by May 17, 2016, 3:49 PM

                                    @Sebastian-Roth

                                    [root@IMG-28V-LMES-20 fog]# rpm -qa | grep php
                                    php-5.6.21-1.el6.remi.x86_64
                                    php-common-5.6.21-1.el6.remi.x86_64
                                    php-fpm-5.6.21-1.el6.remi.x86_64
                                    php-pdo-5.6.21-1.el6.remi.x86_64
                                    php-mcrypt-5.6.21-1.el6.remi.x86_64
                                    php-process-5.6.21-1.el6.remi.x86_64
                                    php-cli-5.6.21-1.el6.remi.x86_64
                                    php-mbstring-5.6.21-1.el6.remi.x86_64
                                    php-pecl-zip-1.13.2-1.el6.remi.5.6.x86_64
                                    php-gd-5.6.21-1.el6.remi.x86_64
                                    php-mysqlnd-5.6.21-1.el6.remi.x86_64
                                    php-pecl-jsonc-1.3.9-1.el6.remi.5.6.x86_64
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by May 17, 2016, 3:52 PM

                                      Do you actually see the new version number (7659) in the blue cloud on the web interface after upgrading to the latest?

                                      Please run:

                                      ls -al /opt/fog/service/FOGMulticastManager/FOGMulticastManager
                                      ls -al /var/www/fog/lib/service/fogservice.class.php
                                      ls -al /var/www/fog/lib/service/multicastmanager.class.php
                                      grep getBanner /var/www/fog/lib/service/fogservice.class.php
                                      

                                      Possibly the www paths might be /var/www/html/fog/lib/...

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Miguel Palacios
                                        last edited by May 17, 2016, 4:17 PM

                                        @Sebastian-Roth, yes… you can view here

                                        0_1463501789194_A.PNG

                                        [root@IMG-28V-LMES-20 fog]# ls -al /opt/fog/service/FOGMulticastManager/FOGMulticastManager
                                        -rwxr-xr-x. 1 root root 634 may 17 18:06 /opt/fog/service/FOGMulticastManager/FOGMulticastManager
                                        [root@IMG-28V-LMES-20 fog]# ls -al /var/www/fog/lib/service/fogservice.class.php
                                        -rw-r--r-- 1 apache apache 14782 may 17 17:59 /var/www/fog/lib/service/fogservice.class.php
                                        [root@IMG-28V-LMES-20 fog]# ls -al /var/www/fog/lib/service/multicastmanager.class.php
                                        -rw-r--r-- 1 apache apache 9832 may 17 17:59 /var/www/fog/lib/service/multicastmanager.class.php
                                        [root@IMG-28V-LMES-20 fog]# grep getBanner /var/www/fog/lib/service/fogservice.class.php
                                            public function getBanner() {
                                        
                                        T 1 Reply Last reply May 17, 2016, 4:47 PM Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by May 17, 2016, 4:35 PM

                                          Anyone able to reproduce this on CentOS 6.5???

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
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