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    some global settings being cleared during group settings update

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    • G
      gwhitfield
      last edited by

      Ubuntu 14.0.4, Trunk SVN 7597 - just updated today

      I updated Service Settings for all machines using group update and now all of the service settings for all the machines in the group are blanked out.

      The last report of this I see was 11 months ago, has it possibly come back?

      G 1 Reply Last reply Reply Quote 0
      • G
        gwhitfield @gwhitfield
        last edited by

        @gwhitfield said in some global settings being cleared during group settings update:

        Ubuntu 14.0.4, Trunk SVN 7597 - just updated today

        I updated Service Settings for all machines using group update and now all of the service settings for all the machines in the group are blanked out.

        The last report of this I see was 11 months ago, has it possibly come back?

        An update - seems that if I update Service Settings they stick but when I update Screen Resolution Settings, everything gets blanked out again.

        1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott
          last edited by

          I’m unable to replicate at all. Anything in the Apache error logs?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          G 1 Reply Last reply Reply Quote 0
          • G
            gwhitfield @Tom Elliott
            last edited by gwhitfield

            @Tom-Elliott I’ve never looked at them so I have to figure that out but I did do an update to SVN 7649 and can say this is still happening on my server. In Group Service Settings, whenever I click the update button for host screen resolution of a group, it clears all the general settings AND sets all screen resolution settings to zero for all machines in the group.

            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman @gwhitfield
              last edited by

              @gwhitfield said in some global settings being cleared during group settings update:

              I’ve never looked at them so I have to figure that out

              We need the errors, if any.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              G 1 Reply Last reply Reply Quote 0
              • G
                gwhitfield @Wayne Workman
                last edited by gwhitfield

                @Wayne-Workman I looked in \var\log\apache2\error.log (I hope that’s the right place?) and see the following:

                [Mon May 16 14:14:26.269143 2016] [mpm_prefork:notice] [pid 1122] AH00169: caught SIGTERM, shutting down
                [Mon May 16 14:15:44.311350 2016] [mpm_prefork:notice] [pid 7074] AH00163: Apache/2.4.20 (Ubuntu) OpenSSL/1.0.2h configured – resuming normal operations
                [Mon May 16 14:15:44.311448 2016] [core:notice] [pid 7074] AH00094: Command line: ‘/usr/sbin/apache2’
                [Mon May 16 14:15:58.332978 2016] [:error] [pid 7078] [client 192.168.1.53:52076] PHP Warning: Cannot modify header information - headers already sent by (output started at /var/www/html/fog/lib$
                [Mon May 16 14:32:47.779094 2016] [mpm_prefork:notice] [pid 7074] AH00169: caught SIGTERM, shutting down
                [Mon May 16 14:33:17.005862 2016] [mpm_prefork:notice] [pid 1084] AH00163: Apache/2.4.20 (Ubuntu) OpenSSL/1.0.2h configured – resuming normal operations
                [Mon May 16 14:33:17.019303 2016] [core:notice] [pid 1084] AH00094: Command line: ‘/usr/sbin/apache2’
                [Mon May 16 15:02:10.146640 2016] [mpm_prefork:notice] [pid 1084] AH00169: caught SIGTERM, shutting down
                [Mon May 16 15:02:42.854884 2016] [mpm_prefork:notice] [pid 1100] AH00163: Apache/2.4.20 (Ubuntu) OpenSSL/1.0.2h configured – resuming normal operations
                [Mon May 16 15:02:42.856884 2016] [core:notice] [pid 1100] AH00094: Command line: ‘/usr/sbin/apache2’

                I did a couple reboots to try to segregate the logs. Hope I’m getting what you’re asking for, I’m not real linux savvy. I did the last test after the last reboot (about 15:05) and doesn’t appear to have logged any problems.

                Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                • Wayne WorkmanW
                  Wayne Workman @gwhitfield
                  last edited by

                  @gwhitfield So, that’s one place to get them when the interface fails. You can get logs from Web interface -> FOG Configuration -> Log Viewer -> Apache Error Logs We need the errors (if any) that happen immediately after you try to set settings via a group as you’ve described in your OP.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  G 1 Reply Last reply Reply Quote 0
                  • G
                    gwhitfield @Wayne Workman
                    last edited by

                    @Wayne-Workman - Here’s exactly what I’m seeing. It is consistent, happens every time I click screen resolution update when there are existing group settings configured. No errors logged in Apache log.

                    ------------ Apache error logs BEFORE updating screen resolution --------
                    [Mon May 16 15:02:10.146640 2016] [mpm_prefork:notice] [pid 1084] AH00169: caught SIGTERM, shutting down
                    [Mon May 16 15:02:42.854884 2016] [mpm_prefork:notice] [pid 1100] AH00163: Apache/2.4.20 (Ubuntu) OpenSSL/1.0.2h configured – resuming normal operations
                    [Mon May 16 15:02:42.856884 2016] [core:notice] [pid 1100] AH00094: Command line: ‘/usr/sbin/apache2’

                    ------------ Screenshot of GROUP settings BEFORE updating screen resolution--------
                    0_1463427375060_upload-410d646f-f8a5-455e-8967-80fb90fdb931

                    ------------ Screenshot of group MEMBER settings BEFORE updating screen resolution--------
                    0_1463427445560_upload-fa632dd0-9c9d-4b12-9a6f-eb837cd0865c

                    ------------ Apache error logs AFTER updating screen resolution (didn’t change at all) --------
                    [Mon May 16 15:02:10.146640 2016] [mpm_prefork:notice] [pid 1084] AH00169: caught SIGTERM, shutting down
                    [Mon May 16 15:02:42.854884 2016] [mpm_prefork:notice] [pid 1100] AH00163: Apache/2.4.20 (Ubuntu) OpenSSL/1.0.2h configured – resuming normal operations
                    [Mon May 16 15:02:42.856884 2016] [core:notice] [pid 1100] AH00094: Command line: ‘/usr/sbin/apache2’

                    ------------ Screenshot of GROUP settings AFTER updating screen resolution --------
                    0_1463427886094_upload-10cb6215-1a90-4b8e-984a-90a49c179b5d

                    ------------ Screenshot of group MEMBER after updating GROUP screen resolution --------
                    0_1463427268542_upload-cc635ceb-4f1d-46d6-8c24-79a3f902e29e

                    Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                    • Wayne WorkmanW
                      Wayne Workman @gwhitfield
                      last edited by

                      @gwhitfield Good job at documenting the issue. Can you go to MySQL via CLI on the FOG server and run this select command and give us the results? select * from hosts where hostID=0 \G

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      G 1 Reply Last reply Reply Quote 0
                      • G
                        gwhitfield @Wayne Workman
                        last edited by

                        @Wayne-Workman said in some global settings being cleared during group settings update:

                        select * from hosts where hostID=0 \G

                        No idea what I’m doing in MySQL but this is result:
                        ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
                        administrator@PC-FOGSERVER:/$ mysql -u root -p fog
                        Enter password:
                        Reading table information for completion of table and column names
                        You can turn off this feature to get a quicker startup with -A

                        Welcome to the MySQL monitor. Commands end with ; or \g.
                        Your MySQL connection id is 101
                        Server version: 5.5.49-0ubuntu0.14.04.1 (Ubuntu)

                        Copyright © 2000, 2016, Oracle and/or its affiliates. All rights reserved.

                        Oracle is a registered trademark of Oracle Corporation and/or its
                        affiliates. Other names may be trademarks of their respective
                        owners.

                        Type ‘help;’ or ‘\h’ for help. Type ‘\c’ to clear the current input statement.

                        mysql> select * from hosts where hostID=0 \G
                        Empty set (0.00 sec)

                        mysql>
                        ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                        • Wayne WorkmanW
                          Wayne Workman @gwhitfield
                          last edited by

                          @gwhitfield The output looks good. It was just a shot in the dark. I’m not sure what’s going on with your setup but if this was a bug in fog trunk, we would have many people saying the same thing… we’re not… so this leads me to believe there’s something in your DB that is causing this issue. If you have time, I’d be willing to look around and see if anything stands out via team viewer.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          G 2 Replies Last reply Reply Quote 0
                          • G
                            gwhitfield @Wayne Workman
                            last edited by

                            @Wayne-Workman Wow, that’s very nice of you! I would be happy to let you look but I don’t know that it’s necessary for you to go through all that just yet considering I never really update the screen resolution settings. If you feel that it would be beneficial to YOU then I’m all for it but otherwise it’s not necessary for you to do that. I’ll explain -

                            I’m honestly not sure how I even stumbled on this though I WAS trying to figure out how the settings got cleared and I was clicking and checking everything until I found it. Seeing that I usually don’t touch that setting it was probably an accident that it happened at all. Sure, it’s reproduceable but I guess as long as I keep not touching that setting I shouldn’t have any further problems. The odd thing is that it seems to be a “feature” on each system of mine that I’ve checked, 3 or 4 out of 15. I’m going to check the rest, it may be a few days before I know the results.

                            Thank you again for your quick responses!!!

                            1 Reply Last reply Reply Quote 0
                            • G
                              gwhitfield @Wayne Workman
                              last edited by

                              @Wayne-Workman One other thought comes to mind. You mentioned possibly something in the DB. I did notice that on a couple recent SVN updates I was not prompted to update/upgrade the DB. Is this normal or should there ALWAYS be a DB update prompt when executing the install of new svn?

                              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott
                                last edited by

                                What if you run:

                                DELETE FROM hostMAC WHERE hmHostID NOT IN (SELECT hostID FROM hosts)

                                You may also need to delete invalid host entries (without a hostname, or now a hostname without a proper MAC address). To do so, run:

                                DELETE FROM hosts WHERE hostID NOT IN (SELECT hmHostID FROM hostMAC)

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                G 1 Reply Last reply Reply Quote 0
                                • G
                                  gwhitfield @Tom Elliott
                                  last edited by

                                  @Tom-Elliott - Since I know zilch about MySQL I can’t talk what-ifs 🙂 but I take it on faith so I’ll give that a try tomorrow.I’ll send the response as soon as I get a chance to do this step.

                                  1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @gwhitfield
                                    last edited by

                                    @gwhitfield said in some global settings being cleared during group settings update:

                                    Is this normal or should there ALWAYS be a DB update prompt when executing the install of new svn?

                                    It’s normal.

                                    And Tom might be on to something, that’s the command we came up with way back where there was an issue with hosts disappearing…

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott
                                      last edited by

                                      I’ve found the issue as described and it is now fixed in the latest.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      G 2 Replies Last reply Reply Quote 2
                                      • G
                                        gwhitfield @Tom Elliott
                                        last edited by

                                        @Tom-Elliott @Wayne-Workman - No way!! That was like watching a sweet give-an-go with a slam dunk finish. SCORE!! Can’t wait to try it out, thanks guys!!!

                                        1 Reply Last reply Reply Quote 0
                                        • G
                                          gwhitfield @Tom Elliott
                                          last edited by gwhitfield

                                          @Tom-Elliott - Tried it out this morning and the general settings stay when host screen resolution is updated in group settings. However, something else is now happening, the AD settings for all group members are being wiped out screenshot below):

                                          0_1463489108484_upload-31d05ea6-eeee-4954-bf9a-3c9788c28c00

                                          Here are Apache error logs:
                                          …
                                          [Tue May 17 08:29:19.953590 2016] [evasive20:error] [pid 5543] [client 192.168.0.112:59972] client denied by server configuration: /var/www/html/fog/service/updates.php
                                          [Tue May 17 08:31:09.092720 2016] [mpm_prefork:notice] [pid 5539] AH00169: caught SIGTERM, shutting down
                                          [Tue May 17 08:31:42.023880 2016] [mpm_prefork:notice] [pid 1080] AH00163: Apache/2.4.20 (Ubuntu) OpenSSL/1.0.2h configured – resuming normal operations
                                          [Tue May 17 08:31:42.038242 2016] [core:notice] [pid 1080] AH00094: Command line: ‘/usr/sbin/apache2’
                                          [Tue May 17 08:38:17.629592 2016] [:error] [pid 1103] [client 192.168.1.251:56181] PHP Warning: Missing argument 4 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          [Tue May 17 08:38:17.629634 2016] [:error] [pid 1103] [client 192.168.1.251:56181] PHP Warning: Missing argument 5 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          [Tue May 17 08:38:17.629644 2016] [:error] [pid 1103] [client 192.168.1.251:56181] PHP Warning: Missing argument 6 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          [Tue May 17 08:38:17.629653 2016] [:error] [pid 1103] [client 192.168.1.251:56181] PHP Warning: Missing argument 7 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          [Tue May 17 08:38:58.572637 2016] [:error] [pid 1102] [client 192.168.1.251:56202] PHP Warning: Missing argument 4 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          [Tue May 17 08:38:58.572683 2016] [:error] [pid 1102] [client 192.168.1.251:56202] PHP Warning: Missing argument 5 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          [Tue May 17 08:38:58.572693 2016] [:error] [pid 1102] [client 192.168.1.251:56202] PHP Warning: Missing argument 6 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          [Tue May 17 08:38:58.572702 2016] [:error] [pid 1102] [client 192.168.1.251:56202] PHP Warning: Missing argument 7 for Group::setAD(), called in /var/www/html/fog/lib/pages/groupmanagementpage.class.php on line 490 and defined in /var/www/html/fog/lib/fog/group.class.php on line 163, referer: http://192.168.1.53/fog/management/index.php?node=group&sub=edit&id=3
                                          …

                                          Edit: For clarity sake, the AD settings are wiped out only when the host screen resolution settings are updated, not when the general settings are updated.

                                          1 Reply Last reply Reply Quote 0
                                          • G
                                            gwhitfield
                                            last edited by

                                            Any ideas on what can be done to correct this new wrinkle?

                                            Tom ElliottT 1 Reply Last reply Reply Quote 0
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