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    FOG won't move images

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • Tom ElliottT
      Tom Elliott @Quazz
      last edited by

      @Quazz Is this same password set properly on the storage nodes? FOG Uses the storage nodes username/password settings for FTP during upload/replication. If, for whatever reason, these are incorrect, it will not work properly. That said, can you check what settings are actually stored in the DB?

      I do a lot of escaping of characters in an attempt to prevent XSS issues and SQL Exploit issues. Because of this, special characters might (I’m fairly sure this isn’t the case, but I’ve been wrong many a time before) be stored and used incorrectly when actually needed by the system. For example, TheP@sswordHere%hasSpecialChars/ would be translated in the system (but should be decoded properly) as TheP%40sswordHere%25hasSpecialChars%2F.

      Again, this is all speculation, but it’s the best guess I can think of at the moment.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      Q 1 Reply Last reply Reply Quote 0
      • Q
        Quazz Moderator @Tom Elliott
        last edited by

        @Tom-Elliott Yes, I’ve force set the password everywhere.

        What table should I check in the database for the password? There is a = in the (auto-generated) password so that could possible cause issues then.

        Tom ElliottT 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @Quazz
          last edited by

          @Quazz The table, I think, is nfsGroupMembers

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          Q 1 Reply Last reply Reply Quote 0
          • Q
            Quazz Moderator @Tom Elliott
            last edited by

            @Tom-Elliott The password is correct in the database.

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @Quazz
              last edited by

              @Quazz Is there anything in the vsftpd logs?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              Q 1 Reply Last reply Reply Quote 0
              • Q
                Quazz Moderator @Tom Elliott
                last edited by

                @Tom-Elliott There is no vsftpd logfile! Most strange, since it’s definitely enabled in /etc/vsftp.conf

                However, there is this when I check the status of the service: (I’ve been trying to upload images the past few hours)

                
                apr 11 10:51:38 foghost systemd[1]: Started vsftpd FTP server.
                apr 11 10:59:04 foghost vsftpd[10206]: pam_unix(vsftpd:auth): authentication failure; logname= uid=0 euid=0 tty=ftp ruser=fog rhost=192.168.1.154  user=fog
                apr 11 11:55:12 foghost vsftpd[11194]: pam_unix(vsftpd:auth): check pass; user unknown
                apr 11 11:55:12 foghost vsftpd[11194]: pam_unix(vsftpd:auth): authentication failure; logname= uid=0 euid=0 tty=ftp ruser=anonymous rhost=192.168.1.31
                apr 11 11:55:32 foghost vsftpd[11196]: pam_unix(vsftpd:auth): authentication failure; logname= uid=0 euid=0 tty=ftp ruser=fog rhost=192.168.1.31  user=fog
                apr 11 11:55:40 foghost vsftpd[11199]: pam_unix(vsftpd:auth): authentication failure; logname= uid=0 euid=0 tty=ftp ruser=fog rhost=192.168.1.31  user=fog
                apr 11 11:56:23 foghost vsftpd[11212]: pam_unix(vsftpd:auth): check pass; user unknown
                apr 11 11:56:23 foghost vsftpd[11212]: pam_unix(vsftpd:auth): authentication failure; logname= uid=0 euid=0 tty=ftp ruser=anonymous rhost=192.168.1.31
                apr 11 11:56:26 foghost vsftpd[11214]: pam_unix(vsftpd:auth): authentication failure; logname= uid=0 euid=0 tty=ftp ruser=fog rhost=192.168.1.31  user=fog
                

                So clearly it passes along the wrong password for some reason, but I can’t figure out why.

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @Quazz
                  last edited by

                  @Quazz Hit me on chat, we should do a “join.me” session I think.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  Q 1 Reply Last reply Reply Quote 0
                  • Q
                    Quazz Moderator @Tom Elliott
                    last edited by

                    @Tom-Elliott The log thing is definitely fixed, but it seems it still doesn’t move images. I noticed that it by default assigns root:root as ownership of the folders in /images/dev, could this be the problem?

                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @Quazz
                      last edited by

                      @Quazz What’s the modifiable permissions?

                      root:root shouldn’t matter much, but in the move process, itself, it should be set to fog:fog or fog:root. How’s it maintained in dev? Here you want to just output the listed output of the directory.

                      Try:

                      chmod -R 777 /images

                      It should correct the issues for you, though test would be needed to validate.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      Q 1 Reply Last reply Reply Quote 0
                      • Q
                        Quazz Moderator @Tom Elliott
                        last edited by Quazz

                        @Tom-Elliott

                        root@foghost:/var/log/fog# ls -la /images/dev
                        totaal 16
                        drwxrwxrwx  4 fog  root 4096 apr 11 14:47 .
                        drwxrwxrwx 24 fog  root 4096 mrt 15 15:00 ..
                        drwxrwxrwx  2 root root 4096 apr 11 14:46 08002710d395
                        drwxrwxrwx  2 root root 4096 apr 11 14:48 0800276fc5ee
                        -rwxrwxrwx  1 fog  root    0 mrt  2 17:05 .mntcheck
                        

                        So, I guess it’s not a permission issue then. Same permissions for /images

                        Also I found the vsftpd log, it was named xferlog (after some googling this is merely a transfer log?)

                        Mon Apr 11 14:46:45 2016 1 192.168.1.154 0 /images/W7PRO64FR b _ i r fog ftp 0 * i
                        Mon Apr 11 15:07:29 2016 1 192.168.1.154 0 /images/W7HPR64NL b _ i r fog ftp 0 * i
                        

                        This is the log of the images of just now.

                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                        • Wayne WorkmanW
                          Wayne Workman @Quazz
                          last edited by

                          @Quazz what OS do you use? Have you checked selinux, firewall?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          Q 1 Reply Last reply Reply Quote 0
                          • Q
                            Quazz Moderator @Wayne Workman
                            last edited by

                            @Wayne-Workman Ubuntu, and yes all disabled. Don’t worry though, Tom nearly has it all sorted, should be ok tomorrow.

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by

                              @Quazz If you still cannot make it work show us the output of mount here in the forums. Possibly the filesystem is ext3?

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              Q S 2 Replies Last reply Reply Quote 0
                              • Q
                                Quazz Moderator @Sebastian Roth
                                last edited by Quazz

                                @Sebastian-Roth

                                /dev/mapper/ubuntu--vg-root on / type ext4 (rw,relatime,errors=remount-ro,data=ordered)
                                

                                I haven’t had the time to test it properly since yesterday, Tom was pretty busy yesterday as well, but from a quick test it did seem to be able to move the images (if the target directory didn’t already exist)

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator @Sebastian Roth
                                  last edited by

                                  @Quazz said:

                                  but from a quick test it did seem to be able to move the images (if the target directory didn’t already exist)

                                  This sounds exactly like the issue I had some time ago with images being stored on a ext3 partition (see below). Possibly you are not running into the same but a similar issue - FTP timing out because deleting the old (huge?) image takes some time. Maybe play with FOG Setting FOG_FTP_TIMEOUT…

                                  @Sebastian-Roth said in Failed to create deployment tasking…:

                                  Learned something new … (pretty much every day!)
                                  ext3 does some kind of defragmentation/reallocation foooo when files are being deleted!
                                  http://www.depesz.com/2010/04/04/how-to-remove-backups/
                                  I (re)moved all my images, re-formated with ext4, put it all back together and now everything seems fine. Deleting of 150GB image takes less than 10 seconds. Awesome!!! I really wonder why very little people have issues with this. Is ext3 not in use in most recent distributions??

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  Q 1 Reply Last reply Reply Quote 0
                                  • Q
                                    Quazz Moderator @Sebastian Roth
                                    last edited by

                                    @Sebastian-Roth Well, it’s definitely in ext4, so I’ll try to up the FTP timeout and see if that helps.

                                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @Quazz
                                      last edited by

                                      @Quazz Does /home/fog exist ?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      Q 1 Reply Last reply Reply Quote 0
                                      • Q
                                        Quazz Moderator @Wayne Workman
                                        last edited by Quazz

                                        @Wayne-Workman Yes.

                                        I did notice that in the prep stages of the capture it sets permissions for /images/macaddress rather than /images/nameofimage ,not sure if that’s relevant or not though.

                                        On latest trunk I get the same error as https://forums.fogproject.org/topic/7153/unable-to-upload-image-error-returned-type-2-file-var-www-fog-lib-fog-fogftp-class-php/2

                                        Obviously, deleting the folders prior to capture each time would get tedious after a while, so I’m hoping for a better solution.

                                        1 Reply Last reply Reply Quote 1
                                        • Q
                                          Quazz Moderator
                                          last edited by

                                          0_1460638871080_FOG.jpg

                                          This is what I get with latest update, not sure if this happens before the FTP move (since the images aren’t moved yet)

                                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                          • Wayne WorkmanW
                                            Wayne Workman @Quazz
                                            last edited by

                                            @Quazz I’ve had this error before, it turned out to be an FTP thing every time for me - but with different causes. a bad password set for the fog account, or bad permissions in the /images directory, or selinux turned on.

                                            My suggestion would be to comb through all the FTP stuff again - but slower this time.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

                                            Q 1 Reply Last reply Reply Quote 0
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