Kernel issues Latitude E7470


  • Moderator

    Hi,

    I’ve got a new latitude E7470 that won’t image… I’m using an older Kernel from about 2013. I tried to update to the latest kernel from Tom from 2015 via the web gui in fog. The update worked but the still “Unable to register host” happens. I reverted to the old kernel and can image older machines again.

    I think it’s just because the E7470 is so new it’s not supported by the current kernel, is that correct?

    Thanks,


  • Moderator

    @Sebastian-Roth Yes Sebastian, I meant to write yesterday, fog is booting no probs now with the new trunk version. I am getting corruption of the image but that might be the OEM image I’m trying to upload. I’m going to try a win 10 soe today.


  • Developer

    @andyroo54 Are those Latitude E7470s registering/booting with your new FOG trunk server?


  • Moderator

    The cabs include all possible drivers for this model. What we need the OP to do is spin up a trunk build of FOG, then if the device won’t image we’ll need the OP to get the vendor and device code for the actual installed network adapter from windows. That way we can compare it against what linux has available.


  • Developer

    @andyroo54 Thanks for posting the driver package link. I’ve had a look through it. Unfortunately this includes a wide variety of drivers… see this:

    E7470/win7/x64/network$ grep -rlie "Class[ ]*=[ ]*Net" | xargs grep -ie "\.DeviceDesc[ ]*=" | cut -d'=' -f 2 | sort | uniq
     "Cisco 1GigE I350 LOM"
     "HP Ethernet 1Gb 1-port 364i Adapter"
     "HP Ethernet 1Gb 2-port 361FLB Adapter"
     "HP Ethernet 1Gb 2-port 361i Adapter"
     "HP Ethernet 1Gb 2-port 361T Adapter"
     "HP Ethernet 1Gb 2-port 363i Adapter"
     "HP Ethernet 1Gb 2-port 367i Adapter"
     "HP Ethernet 1Gb 4-port 366FLR Adapter"
     "HP Ethernet 1Gb 4-port 366i Adapter"
     "HP Ethernet 1Gb 4-port 366M Adapter"
     "HP Ethernet 1Gb 4-port 366T Adapter"
     "HP NC365T PCIe Quad Port Gigabit Server Adapter"
     "Intel(R) 82579LM Gigabit Network Connection"
     "Intel(R) 82579V Gigabit Network Connection"
     "Intel(R) 82580 Gigabit Backplane Connection"
     "Intel(R) 82580 Gigabit Fiber Network Connection"
     "Intel(R) 82580 Gigabit Network Connection"
     "Intel(R) Ethernet Connection (2) I218-LM"
     "Intel(R) Ethernet Connection (2) I218-V"
     "Intel(R) Ethernet Connection (2) I219-LM"
     "Intel(R) Ethernet Connection (2) I219-V"
     "Intel(R) Ethernet Connection (3) I218-LM"
     "Intel(R) Ethernet Connection (3) I218-V"
     "Intel(R) Ethernet Connection I217-LM"
     "Intel(R) Ethernet Connection I217-V"
     "Intel(R) Ethernet Connection I218-LM"
     "Intel(R) Ethernet Connection I218-V"
     "Intel(R) Ethernet Connection I219-LM"
     "Intel(R) Ethernet Connection I219-V"
     "Intel(R) Ethernet I210-T1 GbE NIC"
     "Intel(R) Ethernet Server Adapter I210-T1"
     "Intel(R) Ethernet Server Adapter I340-F4"
     "Intel(R) Ethernet Server Adapter I340-T2"
     "Intel(R) Ethernet Server Adapter I340-T4"
     "Intel(R) Ethernet Server Adapter I350-F1"
     "Intel(R) Ethernet Server Adapter I350-F2"
     "Intel(R) Ethernet Server Adapter I350-F4"
     "Intel(R) Ethernet Server Adapter I350-T2"
     "Intel(R) Ethernet Server Adapter I350-T4"
     "Intel(R) Gigabit 2P I350 LOM"
     "Intel(R) Gigabit 2P I350-t Adapter"
     "Intel(R) Gigabit 2P I350-t LOM"
     "Intel(R) Gigabit 4P I350 bNDC"
     "Intel(R) Gigabit 4P I350-t Adapter"
     "Intel(R) Gigabit 4P I350-t Mezz"
     "Intel(R) Gigabit 4P I350-t rNDC"
     "Intel(R) Gigabit 4P X520/I350 rNDC"
     "Intel(R) Gigabit 4P X540/I350 rNDC"
     "Intel(R) Gigabit 4P X710/I350 rNDC"
     "Intel(R) I210 Gigabit Backplane Connection"
     "Intel(R) I210 Gigabit Fiber Network Connection"
     "Intel(R) I210 Gigabit Network Connection"
     "Intel(R) I211 Gigabit Network Connection"
     "Intel(R) I350 Gigabit Backplane Connection"
     "Intel(R) I350 Gigabit Connection"
     "Intel(R) I350 Gigabit Fiber Network Connection"
     "Intel(R) I350 Gigabit Network Connection"
     "Lenovo ThinkServer I350-T4 AnyFabric"
     "Sun Dual Port GbE PCIe 2.0 Low Profile Adapter, MMF"
     "Sun Quad Port GbE PCIe 2.0 ExpressModule, MMF"
     "Sun Quad Port GbE PCIe 2.0 ExpressModule, UTP"
     "Sun Quad Port GbE PCIe 2.0 Low Profile Adapter, UTP"
    

    Please register the host by hand via the web gui (Host Management -> Add Host) with its MAC address. Then schedule a debug upload task (normal upload task but tick the option “Schedule task as a debug task”), start the machine up and wait till you get to the shell - you might see DHCP issues but should get to the shell eventually. Then run the following command: lspci -nn | grep Ethernet


  • Moderator

    Hi,

    There is a cab file here with all of the drivers for this machine: http://en.community.dell.com/techcenter/enterprise-client/w/wiki/11830.latitude-e7470-windows-7-driver-pack

    I’m going to setup a new trunk server and see if it can image the machine.


  • Moderator

    This laptop is so new there is almost no detailed information about it, other than useless marketing info. Even the dell driver site doesn’t have any drivers or useful information about this system. If you have windows running on this today you may be able to find out the nic being used by its vendor and device codes. Getting kernels that support the hardware may be half of your battle here. You will probably be capturing/deploying window 10 to this box you will run into issues with efi (bios) and gpt disks with any version of fog before recent version of the trunk build. Spinning up a new and current version of fog is probably you only chance to capture and deploy this model.

    You have reached the point where leading edge hardware as met up with the bleeding edge side for deployment.


  • Developer

    As ch3i said I’d also suggest in setting up a new seperate FOG trunk server and see how things work for you there. If imaging your Latitude E7470 works and you are happy with trunk we can start thinking about how to export/import all your DB data.


  • Moderator

    @andyroo54 said:

    @Tom-Elliott Hi Tom we are using .32

    Sorry I’m not sure what you mean by “trunk”?

    Oh I see you mean upgrade to the latest version. I’ll see how I go. Last time I tried to upgrade was a nightmare :+1:

    I do need to rebuild it anyway because i need more storage and I can’t see to easily expand the drive anyway.

    Hi, trunk versions are dev versions, you can see on the wiki how to install : https://wiki.fogproject.org/wiki/index.php/Upgrade_to_trunk

    I’ve upgrade from 1.2 to trunk without problem, I don’t know if it’s easy from 0.32. If you want to change version and add more storage on your FOG, I think the better choice is to install a new FOG server.


  • Moderator

    @Tom-Elliott Hi Tom we are using .32

    Sorry I’m not sure what you mean by “trunk”?

    Oh I see you mean upgrade to the latest version. I’ll see how I go. Last time I tried to upgrade was a nightmare :+1:

    I do need to rebuild it anyway because i need more storage and I can’t see to easily expand the drive anyway.


  • Senior Developer

    What version of FOG are you running (From the cloud logo)? The 2015 kernels are older, and I don’t know what drivers the e7470 needs. However, if you could try trunk, you may see better success.


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