Problem with Windows 10 host not registering ...SVN 6476

[Hanz]

@Wayne-Workman only 1 server, and I looked under hostmac and hosts for the machine in question searching for both mac address and computer name respectively…nothing

[Wayne Workman]

@Hanz Is this problem host a laptop or desktop? What’s returned when you run getmac in the command prompt?

[Tom Elliott]

@Wayne-Workman I think the host is not registered at all, or the nic is associated to nothing now.

[Hanz]

@Wayne-Workman

Physical Address    Transport Name
=================== ==========================================================
2C-76-8A-D9-23-9D   \Device\Tcpip_{B0246A16-2CAB-4755-8BA7-CD4E79B32290}
N/A                 Hardware not present
40-2C-F4-61-4D-D9   Media disconnected
0A-00-27-00-00-00   \Device\Tcpip_{C4E2D3F3-AFF5-412D-9CCB-BABC0CC7B645}

the top mac is the one assoc with ethernet and the one I tried to find in database

[Hanz]

@Tom-Elliott Problem is when I try to add manually I get the response about duplicate mac addresses…so currently this machine is not registered after installing client. It won’t show under pending hosts either

[Wayne Workman]

@Hanz in MySQL, can you run this: select * from hostMAC where hmID = 0;

[Hanz]

@Wayne-Workman

Database changed
MariaDB [fog]> select * from hostMAC where hmID = 0;
Empty set (0.00 sec)

[Tom Elliott]

@Hanz said:

2C-76-8A-D9-23-9D

SELECT * from hostMAC where hmMAC IN ('2C:76:8A:D9:23:9D','40:2C:F4:61:4D:D9','0A:00:27:00:00:00')

[Hanz]

@Tom-Elliott

Database changed
MariaDB [fog]> SELECT * from hostMAC where hmMAC IN ('2C:76:8A:D9:23:9D','40:2C:F4:61:4D:D9','0A:00:27:00:00:00')
    -> 
    -> ;
+---------+----------+-------------------+--------+-----------+-----------+----------------+-----------------+
| hmID    | hmHostID | hmMAC             | hmDesc | hmPrimary | hmPending | hmIgnoreClient | hmIgnoreImaging |
+---------+----------+-------------------+--------+-----------+-----------+----------------+-----------------+
| 2279392 |     1978 | 0a:00:27:00:00:00 |        |         0 |         0 |              0 |               0 |
+---------+----------+-------------------+--------+-----------+-----------+----------------+-----------------+
1 row in set (0.00 sec)

[Tom Elliott]

@Hanz There’s the culprit.

Can you delete that particular entry?

DELETE FROM hostMAC where hmID=2279392;

[Hanz]

@Tom-Elliott yessir, sorry so long to get back to you, but that was it, and client registers normally now. I guess that’s the only interface I didn’t check for in database…Loopback I guess