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    HP EliteDesktop 800 G2 SFF

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    FOG Problems
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    • O
      ohlensehlenji
      last edited by

      I am having difficulties connecting the HP EliteDesktop 800 G2 SFF to Fog. It boots with PXE, but when Fog tries to get the systems inventory, nothing happens. Is there a specific kernel that I should use? Other ideas?

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        Lets collect a little more info here.

        Can we assume you are using either FOG 1.2.0 stable or a trunk build?

        When you pxe booted into FOG is your device in BIOS or (u)EFI mode?

        Can you define what “nothing” is?

        If you can take a screen shot of any error or warning message that would be helpful to help you.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott
          last edited by

          First we need information please.

          What version of FOG?

          Is this UEFI or BIOS booting (legacy)?

          What have you tried already? Most times the issue you’re describing comes from a missing driver in the kernel. However, I don’t know what FOG you’re running, therefore I don’t know what version of kernel you’re running with currently.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • O
            ohlensehlenji
            last edited by

            I am currently running 1.2.0. I have tried the kernels that were suggested for use with the HP ED 800 G1. I am using BIOS booting, had tried network boot with UEFI, but it did not recognize the network card, BIOS worked.

            The screen indicates that it is trying to get the inventory, but “blank” lines are returned until the screen is entirely black. I have allowed it to sit idle for over an hour.

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @ohlensehlenji
              last edited by

              @ohlensehlenji Can you upgrade to trunk? While I do understand hesitation, I think it may help with the issue you’re seeing. 1.2.0, while the latest stable, had a bunch of issues that were/are too hard to determine especially considering how far forward FOG has come since 1.2.0’s release.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator
                last edited by

                Upgrade to trunk instuctions: https://wiki.fogproject.org/wiki/index.php/Upgrade_to_trunk

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 2
                • O
                  ohlensehlenji
                  last edited by

                  This is largely a “test” environment at this point, so upgrading to trunk isn’t a problem. I will give it a shot.

                  1 Reply Last reply Reply Quote 0
                  • O
                    ohlensehlenji
                    last edited by

                    Upgrading to trunk fixed the problem with the client connecting and registering. I was able to upload an image, but deploying failed. I will get back to that one this afternoon. Thanks for your help!

                    1 Reply Last reply Reply Quote 0
                    • R
                      Rwest
                      last edited by

                      Did you find a fix for the image not deploying or did you have to go another route.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @Rwest Are you using FOG trunk or version 1.2.0. Please post a picture of the error you see when trying to deploy!

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
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