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    Optiplex 7040: Unable to register Host

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    • B
      bberrelez
      last edited by

      I am extremely new to the Linux realm and imaging department but I was able to get FOG installed and running.

      Here is what I have running.

      FOG 1.2.0 on CentOS 7
      Kernal Version: 3.19.3

      I was able to get an Optiplex580 to register and pull and image. It’s actually in process right now, so I’m pretty sure it’s going to work!

      However, I have an Optiplex 7040 that I cannot get to register.

      It says:

      Cannot register host for the following reason.

      Then it just lists all the system information and when it says “Attempting to send inventory” it just goes into an endless loop.

      Here is the network card and partition information.
      Intel® Ethernet Connection (2) I219-LM
      Multiple Partition - Single Disk (Not Resizable)

      The thing is, I had this same issue on CrucibleWDS. This particular model would not register but all others would just fine. I was thinking it was just a lack of functionality, but that does not seem to be the case. I don’t know if it is a network driver or a hard drive problem.

      I am not sure if it matters, but this unit is using an SSD drive that is on SATA port 3. All others have been on 0. I would expect if it was a hard drive problem, I would see that once it tried to capture the image.

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        I don’t have a 7040, but I can confirm that I can register 9020/7020s and earlier without issue.

        Just for clarity are you booting in BIOS mode or UEFI mode?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        B 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator
          last edited by

          Thinking about this a bit more. You are running the ipxe (linux) kernel in the fog menu, when you select an option you load the fog kernel (bzImage) which you noted was 3.19.3. Its possible that that kernel doesn’t know how to configure the nic adapter. Do I understand there is two ethernet ports in that workstation? Is it possible that the FOG kernel is trying to use one adapter where the ipxe kernel is using the other (just wildly guessing here)

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          B 1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @bberrelez Can you please see and confirm the PCI ID of the network card in those Optiplex 7040’s. Here it says it should be 8086:156f and it should be supported in kernel 4.1–4.2, 4.4, 4.5-rc+HEAD. So the easiest would be to upgrade to trunk - or you can try downloading just the new kernel/init files.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 1
            • B
              bberrelez @george1421
              last edited by

              @george1421

              Sorry for the late reply. I am booting in LEGACY mode, UEFI is not selected.

              george1421G 1 Reply Last reply Reply Quote 0
              • B
                bberrelez @george1421
                last edited by

                Thank you for both for the replies.

                The machine only has one NIC.

                " or you can try downloading just the new kernel/init files"

                Is this just updating the kernal from within FOG? Or is this another method?

                I suppose I could upgrade to trunk. I will give that a try and let you know if that resolves the issue.

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @bberrelez
                  last edited by

                  @bberrelez said:

                  I am booting in LEGACY mode, UEFI is not selected.

                  Ok you are booting legacy mode. Do you see the FOG menu at all? If you can see the FOG menu, but then you pick register host no joy?

                  The question is where does it fail? When you select register, you should see it transfer the FOG Client OS to the 7040. The FOG Client OS has two parts a bzImage and a hard drive.

                  If you could take a picture of the error with your mobile and post it here we could maybe see where the problem is.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @bberrelez
                    last edited by

                    @bberrelez one step at a time. Please include picture of the error. There are ways to update the fog client OS without upgrading to the trunk.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    1 Reply Last reply Reply Quote 0
                    • B
                      bberrelez
                      last edited by

                      Upgrading to trunk actually worked. I was able to get the machine to register the host. This issue is resolved.

                      1 Reply Last reply Reply Quote 0
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