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    Surface Pro 4 won't get to registration menu

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • sarge_212S
      sarge_212 @Wayne Workman
      last edited by

      @Wayne-Workman Thanks Wayne. We just ordered an Amazon Basics Ethernet 2.0 USB adapter, the one found here:

      http://www.amazon.com/AmazonBasics-USB-Ethernet-Network-Adapter/dp/B00M77HLII/ref=sr_1_4?ie=UTF8&qid=1455902388&sr=8-4&keywords=ethernet+usb+2.0+adapter

      It works in the OS, just not when trying to PXE boot. The interesting thing is, the Surface dock, when connected via that, I do get it to PXE boot.

      george1421G 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @sarge_212
        last edited by george1421

        @sarge_212 said:

        It works in the OS, just not when trying to PXE boot. The interesting thing is, the Surface dock, when connected via that, I do get it to PXE boot.

        I’ve been loosely following this thread, so this may have already been answered, but why not just add the surface dock nic to the FOG kernel?

        If the usb nic you are purchasing does not work for pxe booting, but does work in FOS, then you can just usb boot the surface into the fog menu. (It would sound logical to $Donate$ to the FOG project and request that the nic for the surface pro 4 be added to the list of supported devices. That way you won’t have to mess with it as you add to your fleet of systems.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        Tom ElliottT 1 Reply Last reply Reply Quote 1
        • Tom ElliottT
          Tom Elliott @george1421
          last edited by

          @george1421 The NIC is already in the kernel, and I suspect the same for all of the nic’s that have been tested.

          However, i think it’s the has_usb_nic thing that needs to be retested to see if we can get things working again.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 1
          • S
            Sebastian Roth Moderator
            last edited by

            @sarge_212 Well then, could you please add has_usb_nic=1 to the host’s kernel parameter and try PXE booting with the dock again?

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            sarge_212S 2 Replies Last reply Reply Quote 2
            • sarge_212S
              sarge_212 @Sebastian Roth
              last edited by

              @Sebastian-Roth Yes of course. I didn’t know there was such a parameter. I’ll test now. Thanks FOG Team!

              1 Reply Last reply Reply Quote 0
              • sarge_212S
                sarge_212 @Sebastian Roth
                last edited by

                @Sebastian-Roth UPDATE:

                So, I successfully pxe booted off the surface dock. Then it prompted for a USB adatper, so I unplugged the ethernet cable from the surface dock and plugged in the USB>ethernet adapter and it started to capture the image. However, I have the image set to single disk - Resizable and it started to do a whole RAW image copy. of 254G. Is there anyway to make the image smaller? I am going to try multiple partition single disk now. However, on the raw transfer, it appeared to hang after about 3.1G of transfer. Let me know your thoughts.

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth

                  @sarge_212 Why would it do RAW? I have no idea. Could you please post a picture of the messages on screen just before partclone (that blue “capture” screen) comes up?

                  FOG should be able to read the data in your partitions if they are FAT, NTFS, EXT2/3/4 and many other formats - in NON RAW mode!

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  sarge_212S 1 Reply Last reply Reply Quote 0
                  • sarge_212S
                    sarge_212 @Sebastian Roth
                    last edited by

                    @Sebastian-Roth Well, crap. I already am letting it upload the image as raw. I switched to Multiple partitions single disk and let it upload the 254 GB image. That’s almost done. I can create a second image definition and upload that once I’m done with this one here which should be done in about 4 minutes. I’ll try and get a solid video of the process but that may not be until tomorrow.

                    1 Reply Last reply Reply Quote 0
                    • sarge_212S
                      sarge_212
                      last edited by

                      Okay, so we’ve made some progress so far. We were able to get a win10 upload working on an amazon usb 2.0 adapter. However, we wanted to try a 3.0 adapter for faster speeds, but that isn’t working. Also, another issue, when the upload appears to be done, I get a database error (of which I’ll post a picture should it happen again). The USB 3.0 adapter model is a Linksys usb 3.0 gig ethernet adapter, USB 3GIGv1 as found here: http://www.amazon.com/Linksys-Ethernet-Chromebook-Ultrabook-USB3GIG/dp/B00LIW8TBG/ref=sr_1_2?ie=UTF8&qid=1456499881&sr=8-2&keywords=linksys+3.0+usb+ethernet+adapter

                      Yeah. That’s where we’re at now. I’m doing an upload now and if it fails with that database error I’ll let you know. I’m pretty certain it’s not FTP creds, because other images are able to be uploaded.

                      1 Reply Last reply Reply Quote 0
                      • sarge_212S
                        sarge_212
                        last edited by

                        @Sebastian-Roth Also, I forgot to mention, we did single disk resizable and it no longer is doing it as a RAW upload. That is good.

                        sarge_212S 1 Reply Last reply Reply Quote 0
                        • sarge_212S
                          sarge_212 @sarge_212
                          last edited by

                          0_1456500842968_fogdberror.JPG

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @sarge_212
                            last edited by

                            @sarge_212 can you update and try again? I’m pretty sure all handleErrors also pass the Args Passed now, even if no args were passed.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            sarge_212S 1 Reply Last reply Reply Quote 1
                            • sarge_212S
                              sarge_212 @Tom Elliott
                              last edited by

                              @Tom-Elliott Sure. Thanks for keeping on this one, Tom!

                              1 Reply Last reply Reply Quote 1
                              • sarge_212S
                                sarge_212
                                last edited by

                                @Tom-Elliott Updated and uploading an image now from the Surface Pro 4 on the amazon basics usb 2.0 Ethernet adapter. I’ll let you know what it does in 10 minutes or so. Thanks for all your help, Tom and FOG team, you guys rock!!

                                1 Reply Last reply Reply Quote 1
                                • sarge_212S
                                  sarge_212
                                  last edited by

                                  Now I’m questioning credentials, grrr! Does updating change any of the credentials? I looked in all the spots and it seems that they are correct…

                                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @sarge_212
                                    last edited by

                                    @sarge_212 lately there’s been some stuff going on with DB and FTP credentials… I’d check both. If you need help, just ask. but there are details in the wiki on this. Troubleshoot MySQL and Troubleshoot FTP.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      I am finally marking this solved as PXE boot and upload seam to work! Please open a new thread if you have further questions. Hope people will find this whole thread useful when trying to image their tablet devices…

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      sarge_212S 1 Reply Last reply Reply Quote 0
                                      • sarge_212S
                                        sarge_212 @Sebastian Roth
                                        last edited by

                                        @Sebastian-Roth Thanks!!

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          jhonydam
                                          last edited by Sebastian Roth

                                          I was also facing the same problem from a long time and I was not getting any solution for this.
                                          But after visiting this forum, I get my questions solved, answers shared in this forum are very good and very easy to implement.

                                          [Moderator’s note: removed link to commercial website]

                                          1 Reply Last reply Reply Quote 0
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