Surface Pro 4 won't get to registration menu

[sarge_212]

@george1421 This is the Surface USB dock I’m using right now as I am waiting for some usb ethernet adapters from amazon. My old one broke… The eth0 is the usb one, that is the one that I’ve registered in the webGUI. I’ll have to see if its any different once those usb adapters get in.

[Wayne Workman]

@sarge_212 Please keep us informed on exactly the USB adapter vendor and model and version number. This is important stuff and we don’t have enough info about it.

[sarge_212]

@Wayne-Workman Thanks Wayne. We just ordered an Amazon Basics Ethernet 2.0 USB adapter, the one found here:

http://www.amazon.com/AmazonBasics-USB-Ethernet-Network-Adapter/dp/B00M77HLII/ref=sr_1_4?ie=UTF8&qid=1455902388&sr=8-4&keywords=ethernet+usb+2.0+adapter

It works in the OS, just not when trying to PXE boot. The interesting thing is, the Surface dock, when connected via that, I do get it to PXE boot.

[george1421]

@sarge_212 said:

It works in the OS, just not when trying to PXE boot. The interesting thing is, the Surface dock, when connected via that, I do get it to PXE boot.

I’ve been loosely following this thread, so this may have already been answered, but why not just add the surface dock nic to the FOG kernel?

If the usb nic you are purchasing does not work for pxe booting, but does work in FOS, then you can just usb boot the surface into the fog menu. (It would sound logical to $Donate$ to the FOG project and request that the nic for the surface pro 4 be added to the list of supported devices. That way you won’t have to mess with it as you add to your fleet of systems.

[Tom Elliott]

@george1421 The NIC is already in the kernel, and I suspect the same for all of the nic’s that have been tested.

However, i think it’s the has_usb_nic thing that needs to be retested to see if we can get things working again.

[Sebastian Roth]

@sarge_212 Well then, could you please add has_usb_nic=1 to the host’s kernel parameter and try PXE booting with the dock again?

[sarge_212]

@Sebastian-Roth Yes of course. I didn’t know there was such a parameter. I’ll test now. Thanks FOG Team!

[sarge_212]

@Sebastian-Roth UPDATE:

So, I successfully pxe booted off the surface dock. Then it prompted for a USB adatper, so I unplugged the ethernet cable from the surface dock and plugged in the USB>ethernet adapter and it started to capture the image. However, I have the image set to single disk - Resizable and it started to do a whole RAW image copy. of 254G. Is there anyway to make the image smaller? I am going to try multiple partition single disk now. However, on the raw transfer, it appeared to hang after about 3.1G of transfer. Let me know your thoughts.

[Sebastian Roth]

@sarge_212 Why would it do RAW? I have no idea. Could you please post a picture of the messages on screen just before partclone (that blue “capture” screen) comes up?

FOG should be able to read the data in your partitions if they are FAT, NTFS, EXT2/3/4 and many other formats - in NON RAW mode!

[sarge_212]

@Sebastian-Roth Well, crap. I already am letting it upload the image as raw. I switched to Multiple partitions single disk and let it upload the 254 GB image. That’s almost done. I can create a second image definition and upload that once I’m done with this one here which should be done in about 4 minutes. I’ll try and get a solid video of the process but that may not be until tomorrow.

[sarge_212]

Okay, so we’ve made some progress so far. We were able to get a win10 upload working on an amazon usb 2.0 adapter. However, we wanted to try a 3.0 adapter for faster speeds, but that isn’t working. Also, another issue, when the upload appears to be done, I get a database error (of which I’ll post a picture should it happen again). The USB 3.0 adapter model is a Linksys usb 3.0 gig ethernet adapter, USB 3GIGv1 as found here: http://www.amazon.com/Linksys-Ethernet-Chromebook-Ultrabook-USB3GIG/dp/B00LIW8TBG/ref=sr_1_2?ie=UTF8&qid=1456499881&sr=8-2&keywords=linksys+3.0+usb+ethernet+adapter

Yeah. That’s where we’re at now. I’m doing an upload now and if it fails with that database error I’ll let you know. I’m pretty certain it’s not FTP creds, because other images are able to be uploaded.

[sarge_212]

@Sebastian-Roth Also, I forgot to mention, we did single disk resizable and it no longer is doing it as a RAW upload. That is good.

[sarge_212]

[Tom Elliott]

@sarge_212 can you update and try again? I’m pretty sure all handleErrors also pass the Args Passed now, even if no args were passed.

[sarge_212]

@Tom-Elliott Sure. Thanks for keeping on this one, Tom!

[sarge_212]

@Tom-Elliott Updated and uploading an image now from the Surface Pro 4 on the amazon basics usb 2.0 Ethernet adapter. I’ll let you know what it does in 10 minutes or so. Thanks for all your help, Tom and FOG team, you guys rock!!

[sarge_212]

Now I’m questioning credentials, grrr! Does updating change any of the credentials? I looked in all the spots and it seems that they are correct…

[Wayne Workman]

@sarge_212 lately there’s been some stuff going on with DB and FTP credentials… I’d check both. If you need help, just ask. but there are details in the wiki on this. Troubleshoot MySQL and Troubleshoot FTP.

[Sebastian Roth]

I am finally marking this solved as PXE boot and upload seam to work! Please open a new thread if you have further questions. Hope people will find this whole thread useful when trying to image their tablet devices…

[sarge_212]

@Sebastian-Roth Thanks!!