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    Snapin Problems

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • L
      lhovarter
      last edited by

      Sure, I will give that a try

      1 Reply Last reply Reply Quote 0
      • L
        lhovarter
        last edited by lhovarter

        Alright I added a snapin to the default group and added a task to deploy it. The task Manager says queued and the webpage is giving me #!ns still. I double checked that I have snapins enabled on the host and globally as well.

        I checked the SQL tables real quick to see if there was anything and got this:

        
        mysql> Select * from snapinJobs;
        +------+----------+-----------+---------------------+
        | sjID | sjHostID | sjStateID | sjCreateTime        |
        +------+----------+-----------+---------------------+
        |    1 |      391 |         0 | 2015-08-26 10:58:30 |
        |    2 |      392 |         0 | 2015-08-26 10:58:30 |
        |    3 |      393 |         0 | 2015-08-26 10:58:30 |
        |    4 |      394 |         0 | 2015-08-26 10:58:30 |
        |    5 |      395 |         0 | 2015-08-26 10:58:30 |
        |    6 |      396 |         0 | 2015-08-26 10:58:31 |
        |    7 |      399 |         0 | 2015-08-26 10:58:31 |
        |    8 |      400 |         0 | 2015-08-26 10:58:31 |
        |    9 |      401 |         0 | 2015-08-26 10:58:31 |
        |   10 |      402 |         0 | 2015-08-26 10:58:31 |
        |   11 |      404 |         0 | 2015-08-26 10:58:31 |
        |   12 |      405 |         0 | 2015-08-26 10:58:31 |
        |   13 |      406 |         0 | 2015-08-26 10:58:31 |
        |   14 |      407 |         0 | 2015-08-26 10:58:31 |
        |   15 |      408 |         0 | 2015-08-26 10:58:31 |
        |   16 |      409 |         0 | 2015-08-26 10:58:31 |
        |   17 |      410 |         0 | 2015-08-26 10:58:31 |
        |   18 |      411 |         0 | 2015-08-26 10:58:31 |
        |   19 |      412 |         0 | 2015-08-26 10:58:31 |
        |   20 |      413 |         0 | 2015-08-26 10:58:31 |
        |   21 |      414 |         0 | 2015-08-26 10:58:31 |
        |   22 |      415 |         0 | 2015-08-26 10:58:32 |
        |   23 |      416 |         0 | 2015-08-26 10:58:32 |
        |   24 |      417 |         0 | 2015-08-26 10:58:32 |
        |   25 |      418 |         0 | 2015-08-26 10:58:32 |
        |   26 |      419 |         0 | 2015-08-26 10:58:32 |
        |   27 |      420 |         0 | 2015-08-26 10:58:32 |
        |   28 |      421 |         0 | 2015-08-26 10:58:32 |
        |   29 |      422 |         0 | 2015-08-26 10:58:32 |
        |   30 |      423 |         0 | 2015-08-26 10:58:32 |
        |   31 |      463 |         0 | 2015-08-26 12:29:45 |
        +------+----------+-----------+---------------------+
        31 rows in set (0.00 sec)
        
        mysql> Select * from snapinTasks;
        Empty set (0.00 sec)
        
        

        I am currently imaging 30 pcs on another floor but they do not have snapins assigned to them if those could be them.

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman @lhovarter
          last edited by

          @lhovarter That’s quite interesting… I think the @Developers need to take it from here. 😛

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • D
            dtipro
            last edited by

            I have the same problem, snapins will never be added to the snapintasks or snapinjobs tables when creating a single or all snapins task. They will be added and run normally if created as part of a download task however. I’m running a single Centos 7 server and am on 4501.

            1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman
              last edited by

              Please try this and see what happens:

              chmod -R 755 /var/www/html/fog
              

              and then see what happens.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              D 1 Reply Last reply Reply Quote 0
              • D
                dtipro @Wayne Workman
                last edited by

                @Wayne-Workman said:

                Please try this and see what happens:

                chmod -R 755 /var/www/html/fog
                

                and then see what happens.

                Still doing the same thing

                1 Reply Last reply Reply Quote 0
                • L
                  lhovarter
                  last edited by

                  The permissions change did not work for me either

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                  • Wayne WorkmanW
                    Wayne Workman @lhovarter
                    last edited by

                    @lhovarter Tom has made some changes - please try updating and see how it goes.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • L
                      lhovarter
                      last edited by

                      Almost there! I freshly imaged the PC after updating to 4505 and the snapin I was trying to install worked. Then I added a second one for Google Chrome and deployed it but it looks like it isn’t downloading the installer after I added the snapin on the web portal.

                      ---------------------------------SnapinClient---------------------------------
                      ------------------------------------------------------------------------------
                       8/27/2015 11:45 AM Client-Info Version: 0.9.4
                       8/27/2015 11:45 AM SnapinClient Running...
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/servicemodule-active.php?moduleid=snapinclient&mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&newService=1
                       8/27/2015 11:45 AM Middleware::Communication Response: Success
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/snapins.checkin.php?mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&newService=1
                       8/27/2015 11:45 AM Middleware::Communication Response: Success
                       8/27/2015 11:45 AM SnapinClient Snapin Found:
                       8/27/2015 11:45 AM SnapinClient     ID: 11
                       8/27/2015 11:45 AM SnapinClient     RunWith: 
                       8/27/2015 11:45 AM SnapinClient     RunWithArgs: 
                       8/27/2015 11:45 AM SnapinClient     Name: UltraVNC
                       8/27/2015 11:45 AM SnapinClient     File: UltraVNC_1_2_06_X64_Setup_silent.exe
                       8/27/2015 11:45 AM SnapinClient     Created: 2015-08-27 11:50:41
                       8/27/2015 11:45 AM SnapinClient     Args: 
                       8/27/2015 11:45 AM SnapinClient     Reboot: 
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/snapins.file.php?mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&taskid=11
                       8/27/2015 11:45 AM Bus {
                        "channel": "Notification",
                        "data": "{\r\n  \"title\": \"UltraVNC\",\r\n  \"message\": \"FOG is installing UltraVNC\",\r\n  \"duration\": 10\r\n}"
                      }
                       8/27/2015 11:45 AM Bus Emmiting message on channel: Notification
                       8/27/2015 11:45 AM Bus Emmiting message on channel: Notification
                       8/27/2015 11:45 AM SnapinClient Starting snapin...
                       8/27/2015 11:45 AM SnapinClient Snapin finished
                       8/27/2015 11:45 AM SnapinClient Return Code: 1
                       8/27/2015 11:45 AM Bus {
                        "channel": "Notification",
                        "data": "{\r\n  \"title\": \"Finished UltraVNC\",\r\n  \"message\": \"UltraVNC finished installing\",\r\n  \"duration\": 10\r\n}"
                      }
                       8/27/2015 11:45 AM Bus Emmiting message on channel: Notification
                       8/27/2015 11:45 AM Bus Emmiting message on channel: Notification
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/snapins.checkin.php?taskid=11&exitcode=1&mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&newService=1
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/snapins.checkin.php?mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&newService=1
                       8/27/2015 11:45 AM Middleware::Communication Response: Success
                       8/27/2015 11:45 AM SnapinClient Snapin Found:
                       8/27/2015 11:45 AM SnapinClient     ID: 12
                       8/27/2015 11:45 AM SnapinClient     RunWith: 'c:\WINDOWS\system32\msiexec.exe
                       8/27/2015 11:45 AM SnapinClient     RunWithArgs: /i
                       8/27/2015 11:45 AM SnapinClient     Name: Google chrome
                       8/27/2015 11:45 AM SnapinClient     File: googlechromestandaloneenterprise.msi
                       8/27/2015 11:45 AM SnapinClient     Created: 2015-08-27 11:50:41
                       8/27/2015 11:45 AM SnapinClient     Args: 
                       8/27/2015 11:45 AM SnapinClient     Reboot: 
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/snapins.file.php?mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&taskid=12
                       8/27/2015 11:45 AM Bus {
                        "channel": "Notification",
                        "data": "{\r\n  \"title\": \"Google chrome\",\r\n  \"message\": \"FOG is installing Google chrome\",\r\n  \"duration\": 10\r\n}"
                      }
                       8/27/2015 11:45 AM Bus Emmiting message on channel: Notification
                       8/27/2015 11:45 AM Bus Emmiting message on channel: Notification
                       8/27/2015 11:45 AM SnapinClient Starting snapin...
                       8/27/2015 11:45 AM SnapinClient ERROR: Could not start snapin
                       8/27/2015 11:45 AM SnapinClient ERROR: The system cannot find the file specified
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/snapins.checkin.php?taskid=12&exitcode=-1&mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&newService=1
                       8/27/2015 11:45 AM Middleware::Communication URL: http://172.17.240.1/fog/service/snapins.checkin.php?mac=6C:62:6D:D8:45:57||00:00:00:00:00:00:00:E0&newService=1
                       8/27/2015 11:45 AM Middleware::Communication Response: No snapins
                      ------------------------------------------------------------------------------
                      
                      1 Reply Last reply Reply Quote 0
                      • L
                        lhovarter
                        last edited by

                        Its a permissions issue for the download, so that’s on my end, it looks like everything is working!

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          Thanks for all the information. I did find that I forgot to add the checks that are specific to Snapin Tasks for the checking that tests if snapins should be deployed or not. This should be good to go. Sorry about not knowing sooner. The permissions issue is most likely really simple.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • L
                            lhovarter
                            last edited by

                            No problem, thanks for the swift response and fix!

                            1 Reply Last reply Reply Quote 0
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