Fog not changing Windows 7 PC to join Domain after Image

[Tom Elliott]

During the installation process, it asks you for the server information and which modules you want to install (legacy client this is).

Did you get this when you installed?

[TRex]

If we are taking about the process of installing the client, above the list of modules where it says ‘What is the IP address or host name of the FOG Web Server? (Blank for default “fogserver”)’, I left it blank because the name of the Ubuntu server is fogserver.

[Wayne Workman]

@TRex Generally, you want to use the FOG server’s IP address… Most people will have better results using the IP, as it avoids DNS issues. Although your mileage will vary with using the netBIOS name.

I recommend you reinstall the FOG Client on your source machine and specify an IP this time, and then re-upload and see what happens.

[TRex]

I just uninstalled the FOG Service from the source PC and reinstalled it specifying the IP address of the FOG server. I then redid the image and applied it to the target. The target was not joined to the domain, even after rebooting it once. I rebooted again and lost contact with it for some reason. (Using remote connection so can’t do anything more with it right now.)

[Wayne Workman]

@TRex That’s too bad about loosing connection, but OK. Did you happen to check the c:\fog.log file before you lost connection? Did you see “hello fog client” anywhere in it?

If not, that’s fine. When you are able, please provide the c:\fog.log from the source-host and we’ll go from there.

[TRex]

fog.log Here’s the log. No ‘hello fog client’. I’m guessing line 4 is the key, but don’t know what it means.

[Wayne Workman]

@TRex Line 4 doesn’t mean anything in particular to me. When you install the fog client on the source machine, it normally takes one or two reboots for the c:\fog.log to look good. You will know it’s good because there will be no errors in it. My log on my desk computer for the legacy client includes these lines if it helps:

 8/17/2015 8:57 AM FOG::MODDebug Reading config settings...
 8/17/2015 8:57 AM FOG::MODDebug Reading of config settings passed.
 8/17/2015 8:57 AM FOG::MODDebug Starting Core processing...
 8/17/2015 8:57 AM FOG::MODDebug Operating System ID: 6
 8/17/2015 8:57 AM FOG::MODDebug Operating System Minor: 1
 8/17/2015 8:57 AM FOG::MODDebug MAC ID 0 90:B1:1C:98:03:8C
 8/17/2015 8:57 AM FOG::MODDebug MAC POST String: 90:B1:1C:98:03:8C
 8/17/2015 8:57 AM FOG::MODDebug A user is currently logged in
 8/17/2015 8:57 AM FOG::MODDebug Username: MB\workman.wayne
 8/17/2015 8:57 AM FOG::MODDebug Hostname: R0219508713WDMB
 8/17/2015 8:57 AM FOG::MODDebug Attempting to open connect to: http://x.x.x.x/fog/service/debug.php
 8/17/2015 8:57 AM FOG::MODDebug Server responded with: Hello FOG Client

Perhaps check if you can ping the FOG IP from the source machine using the source machine’s OS. The firewall OR antivirus may have something to do with this. Also try to temporarily disable the firewall and any antivirus to see if it makes a difference.

You might also set the “FOG Service” to delayed start inside of the OS’s services area. This generally makes the client more reliable. Do this before you upload.

Also, if at all possible, try to enable the MODDebug - I’m not sure if that’s done during client install or on the server side - but just look for it and enable it if you see it.

[TRex]

fog.log
I waited a moderate amount of time after doing another imaging of the target before copying fog.log – this has the ‘Hello FOG Client’.

The target is able to ping the FOG server by IP address, but not resolving name.

[TRex]

I removed the FOG client from the source and then installed it directly from fogserver. Also ran FOG Prep directly from fogserver, then reloaded the image to server.
I reimaged the target from the new image and in the log file (see line 62) ‘AD mode requested, confirming settings’, but the next line is ‘Could not find any recognizable digits’. It is attached.fog.log

[Wayne Workman]

@TRex said:

I removed the FOG client from the source and then installed it directly from fogserver. Also ran FOG Prep directly from fogserver, then reloaded the image to server.
I reimaged the target from the new image and in the log file (see line 62) ‘AD mode requested, confirming settings’, but the next line is ‘Could not find any recognizable digits’. It is attached.fog.log

For this, I’d say verify your encrypted AD password.

Re-run FOGCrypt.exe on your desktop and compare the string outputted to what you have set inside the FOG web UI’s ad settings area. Also verify that this is also the correct string for the individual host as well.

[TRex]

YES!
I had not realised I needed to copy the encrypted output string from FOGCrypt.exe to the web-based UI. It joined the domain after a few seconds of sitting at the login screen without intervention.

Thank you SO MUCH for the responsiveness and help. You guys rock. It looks like I’m going to trash the Acronis Snap Deploy. So far, FOG is better.

[Wayne Workman]

I’m solving this thread since the OP has not returned and there is good info here for future readers.

@TRex good job on getting it working, I think you’ll like FOG Trunk and FOG 1.3.0 even more as there are even more good features to make life easy.