Unable to start download task



  • I’ve installed FOG 1.2.0 on Ubunut 14.04. The master storage node is on a NAS separated from the server where FOG is installed.

    Uploading an image works fine and the images are lying under the /images folder on the NAS. When trying to start a download task fog reports “To setup download task, you must first upload an image”. If I connect to the NAS via ftp I can connect without problems.

    In the dashboard the disk information for the storage node states "Failed to connect to " and if i click on it the message appear: “Unable to pull server information!”.

    Any ideas why I can’t start a download task?


  • Moderator

    You can mount it in ISCSI.


  • Senior Developer

    It should, but when it’s checking the information, it needs full access.

    Mounting the NAS directly to images may work better, but it cannot be mounted using NFS, so it’s a confusing pair to say the least.



  • @Tom Elliott, post: 40733, member: 7271 said:

    When you’re connecting to the NAS, are you directly FTPing the to box providing the network attached storage, or are you using the FOG server’s ftp information? It would seem to me that the FOG Server is it’s own entity and the storage node is currently connected to via FTP. The upload is most likely working because the placement of the files are set on the home share (potentially /volume1/images) of which it knows about. But when trying to access /images/<imagename> it’s not finding the image because of it actually being located at /volume1/images/<imagename>.

    I don’t know your particular use case or scenario, so I’m just batting in left field here.

    So if I mount the NAS to /images on the fog hosting server then it should work? I don’t know how it is accessed by fog but in the image details the storage node on the NAS is stored. Shouldn’t fog read from this defined storage node? How is fog checking whether there is an image or not?


  • Senior Developer

    @dttom, post: 40731, member: 28128 said:

    I’ve installed FOG 1.2.0 on Ubunut 14.04. The master storage node is on a NAS separated from the server where FOG is installed.

    Uploading an image works fine and the images are lying under the /images folder on the NAS. When trying to start a download task fog reports “To setup download task, you must first upload an image”. If I connect to the NAS via ftp I can connect without problems.

    In the dashboard the disk information for the storage node states "Failed to connect to " and if i click on it the message appear: “Unable to pull server information!”.

    Any ideas why I can’t start a download task?

    When you’re connecting to the NAS, are you directly FTPing the to box providing the network attached storage, or are you using the FOG server’s ftp information? It would seem to me that the FOG Server is it’s own entity and the storage node is currently connected to via FTP. The upload is most likely working because the placement of the files are set on the home share (potentially /volume1/images) of which it knows about. But when trying to access /images/<imagename> it’s not finding the image because of it actually being located at /volume1/images/<imagename>.

    I don’t know your particular use case or scenario, so I’m just batting in left field here.


  • Moderator

    @dttom, post: 40731, member: 28128 said:

    I’ve installed FOG 1.2.0 on Ubunut 14.04. The master storage node is on a NAS separated from the server where FOG is installed.

    Uploading an image works fine and the images are lying under the /images folder on the NAS. When trying to start a download task fog reports “To setup download task, you must first upload an image”. If I connect to the NAS via ftp I can connect without problems.

    In the dashboard the disk information for the storage node states "Failed to connect to " and if i click on it the message appear: “Unable to pull server information!”.

    Any ideas why I can’t start a download task?

    Hi,

    For the download, do you have set the image on the new machine ?
    For the disk information, if the NAS is not mounted on your ubuntu, you can’t have these informations.

    Regards,
    Ch3i.


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