FOG 2643: PrinterManager Failed to connect to fog server!



  • As the title says, I’m getting this error on all clients with FOG 2643.

    [CODE] 11/12/2014 12:07 PM FOG::PrinterManager Failed to connect to fog server!
    11/12/2014 12:07 PM FOG::PrinterManager This is typically caused by a network error!
    11/12/2014 12:07 PM FOG::PrinterManager Sleeping for 1 minute.[/CODE]

    This repeats every minute in the log. If I try to manually check for printers, I get the response:

    [CODE]11/12/2014 12:11 PM FOG::PrinterManager Printer update was request from fog tray…
    11/12/2014 12:12 PM FOG::PrinterManager Error pulling printer list…
    11/12/2014 12:12 PM FOG::PrinterManager Unable to connect to the remote server
    11/12/2014 12:12 PM FOG::PrinterManager at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
    at System.Net.WebClient.DownloadString(Uri address)
    at FOG.PrinterManager.pullNewServerList()
    11/12/2014 12:12 PM FOG::PrinterManager Error pulling printer list…
    11/12/2014 12:12 PM FOG::PrinterManager Management level = 1
    11/12/2014 12:12 PM FOG::PrinterManager at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
    at System.Net.WebClient.DownloadString(Uri address)
    at FOG.PrinterManager.pullNewServerList()
    11/12/2014 12:12 PM FOG::PrinterManager Adding new printers to host…
    11/12/2014 12:12 PM FOG::PrinterManager This is typically caused by a network error!
    11/12/2014 12:12 PM FOG::PrinterManager Sleeping for 1 minute.[/CODE]

    Or, if there are no new printers for the host:

    [CODE] 11/12/2014 12:08 PM FOG::PrinterManager Printer update was request from fog tray…
    11/12/2014 12:08 PM FOG::PrinterManager Management level = 1
    11/12/2014 12:08 PM FOG::PrinterManager Adding new printers to host…
    11/12/2014 12:08 PM FOG::PrinterManager 0 found on server side.
    11/12/2014 12:08 PM FOG::PrinterManager Failed to connect to fog server!
    11/12/2014 12:08 PM FOG::PrinterManager This is typically caused by a network error!
    11/12/2014 12:08 PM FOG::PrinterManager Sleeping for 1 minute.[/CODE]

    That’s all I know


  • Senior Developer

    Found and fixed svn 2644



  • It’s all good. It’s Five o’clock right now anyway. ;)


  • Senior Developer

    I’ll take a look sometime tonight or tomorrow to see if I can replicate and fix the issue. I don’t know what’s causing it right now, for that i’m sorry.


 

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