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    FogFTP: Login Failed

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    FOG Problems
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    • Scott BS
      Scott B
      last edited by

      We started getting an error while trying to upload an image. It says [I]FogFTP: Login Failed, Host: <serverip>, User: fog, Password: <password>.[/I]

      The password it shows is the correct password. Nothing has changed on that server as far as I know. We have a local “fog” user as well as the fog user within the fog maintenance GUI, not sure which its asking about. Both passwords are the same though. Downloading of images, registration, ect works fine.

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      • L
        LordRaptor333
        last edited by

        I had a similar problem where my passwords were all correct, but the usernames were incorrect. What I did was change the username to the username of the server, in my case it was ubuntu because that is what I called it, and it fixed the problem. Are you logging in under the fog user on the server? If you got to Fog Configuration -> Fog Settings -> TFTP Server -> verify the username and password is correct to the username and password that you are using on the server. Also go to Storage Management -> Click on your Storage Node -> Verify it is the same username and password as in TFTP Server. I am not sure if you set up a password for MySQL or not, but I left mine blank, so you may have to change the username and password in Fog Configuration -> Fog Settings -> Fog Storage Nodes to match that. I seriously had this same issue, but once I figured out that I was using my ubuntu user and changed the appropriate username and password, it all worked just great. Hope that this helps out.

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        • J
          jmeyer
          last edited by

          There is 2 different FOG account on FOG in my case.

          • storage account AND TFTP/FTP account that is the local fog account
          • GUI account that is an sql account

          The first one can be seen in storage and in options “TFTP Server” at FOG_TFTP_FTP_PASSWORD.
          I can be used on server TTY, for ssh connexion and FTP.

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          • Scott BS
            Scott B
            last edited by

            Thank you for the responses. We found that manually creating the directory the new image was going to and granting rights to that folder corrected the issue.

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            • T
              Tim618
              last edited by

              Scott- could you elaborate on this a little bit please? I’m getting the same error after moving to a new server. What folder did you manually create??? And what permissions? Thanks.

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              • Scott BS
                Scott B
                last edited by

                [quote=“Tim618, post: 37267, member: 25256”]Scott- could you elaborate on this a little bit please? I’m getting the same error after moving to a new server. What folder did you manually create??? And what permissions? Thanks.[/quote]

                We manually made the directory in /images to match the name of the image. So uploading an image called “HP1234” meant we had to make a folder in /images called HP1234 and grant 777 rights to that folder.

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                • JunkhackerJ
                  Junkhacker Developer
                  last edited by

                  what are the permissions and ownership of /images?

                  signature:
                  Junkhacker
                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                  • Scott BS
                    Scott B
                    last edited by

                    root:root drwxrwxrwx

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                    • JunkhackerJ
                      Junkhacker Developer
                      last edited by

                      try changing it to fog:root

                      signature:
                      Junkhacker
                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                      • T
                        Tim618
                        last edited by

                        here are the permissions of my images folder, should mine be correct? all of the images listed within /images have the lock icon.

                        [url=“/_imported_xf_attachments/1/1396_perm.JPG?:”]perm.JPG[/url]

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                        • T
                          Tim618
                          last edited by

                          Also if I should post my own thread let me know but it seems Scott and I have an identical problem.

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                          • J
                            jmeyer
                            last edited by

                            I don’t have fog as owner on my default installation.

                            [CODE]drwxrwxrwx 11 root root 4,0K sept. 30 10:23 images
                            [/CODE]

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