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FOG Problems
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  • S
    Sk00t3r
    last edited by Feb 29, 2012, 4:48 PM

    Hi, i am new to the FOG community and new to the FOG project. I currently moved my image management from Ghost to FOG. I have a storage node and server set up both with 3 TB HDD. Everything is working smooth across the network, however I am stuck on two issues and I hope that this community can help me solve them. I am using Ubuntu 11.10 64bit server edition.
    The first issue is that under the host management tab all users with windows 7 and the firewall turned on i have a red dot with host down. I can ping the machines (by name and IP) from the fog server. Users with Windows XP and firewall work fine (UDP port 7 allowed and ICMP allowed). Users with W7 and firewall off show up as green. I am completely stumped. Even if i create a new rule (inbound and outbound) to allow everything still host down with a red dot appears.
    The second issue is that i can not get clamav to scan. My FOG server is connected to the internet and I can get all updates with freshclam (says i have the newest version installed). But when i select virus scan from the fog menu i get the same error as another user was on here. [IMG]http://fogproject.org/forum/attachments/img_20120212_132453-jpg.41/[/IMG]

    After this is goes to Can’t query current.cvd.clamav.net Invalid DNS reply. Falling back to HTTP mode. Can’t get information about database.clamav.net. Can’t download main…cvd from database.clamav.net. Trying again in 5 secs…

    I am able to ping all the servers and I get a readout when I do host -t txt current.cvd.clamav.net

    "current.cvd.clamav.net descriptive text “0.97.3:54:14555:1330532941:1:63:36511:167”

    Thank you all in advanced for your help.

                                                                                                                          Sk00t3r
    
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    • S
      Sk00t3r
      last edited by Mar 2, 2012, 1:25 PM

      Friday BUMP any one have any input?? Thank you all.

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      • S
        Sk00t3r
        last edited by Mar 12, 2012, 12:51 PM

        Monday Blues BUMP still trying to figure out these two issues. Any advice would be much appreciated. Thank you!

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        • M
          Matt.Collins
          last edited by Mar 12, 2012, 1:49 PM

          [quote=“Sk00t3r, post: 2070, member: 430”]Monday Blues BUMP still trying to figure out these two issues. Any advice would be much appreciated. Thank you![/quote]

          Please try this for the hostname issue - try editing /etc/resolv.conf. At the end of the resolv.conf file (after the nameserver
          entries), add the following (substituting your actual domain name—fully
          qualified):

          search yourdomain.name

          Save the file, then your FOG server should be able to resolve the hostnames.

          I’m not sure on your ClamAV issue, I’ve never run into any issues with it. Hope you resolve your issues.

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          • S
            Sk00t3r
            last edited by Mar 12, 2012, 5:37 PM

            Hi, and thank you for the reply. I have this set in my resolv.conf. It works fine with XP machines (as long as port UDP 7 is open and ICMP is allowed). It’s only with W7 and the firewall turned on I get this issue. I can even enable the firewall to allow every port every program 100% access and it still does not work. There must be something W7 firewall blocks that I am missing.?.? Thank you.

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            • B
              brad johnson
              last edited by Mar 22, 2012, 8:53 PM

              Hello,

              I have this exact same issue with my Windows 7 machines. I have not tried this with XP, but I can verify that with Windows 7 firewall turned on with all traffic allowed I have the same problem. With the windows 7 firewall turned off, the issue goes away.

              Puzzling.

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              • D
                Devlin7
                last edited by Mar 22, 2012, 10:01 PM

                How about disabling windows defender, does that affect it?

                I suspect the Av issue is a 64bit issue I get the same result with my 64bit server.

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                • S
                  ssx4life
                  last edited by Mar 23, 2012, 12:46 PM

                  did you disable the windows firewall using group policy? Is the firewall service stopped?

                  Double check to make sure —> gpedit.msc —> Computer Configuration —> Windows Settings —> Security Settings —> Windows Firewall and Advanced Security —> Windows Firewall Properties (1/2 way down the page). Verify that Domain / Private / Public profiles are all set to disabled.

                  Then go to services.msc and stop / veriy that the windows firewall is also set to disabled / manual.

                  We ran into this issue on our end with windows 7, and even though we had the firewall off and disabled via group policy our Windows update server kept turning it on when a service update / service pack was sent out (SP1 for win 7). Big pain in the @#$@#$ .

                  Hope this helps.

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                  • J
                    joshua
                    last edited by Mar 26, 2012, 2:29 PM

                    Just a thought, I have a feeling that if you disable IPv6 on the Win7 clients all will work just fine.

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                    • S
                      Sk00t3r
                      last edited by Mar 30, 2012, 4:15 PM

                      I will try disabling IPv6, as for disabling the firewall this is not an option on production computers. I only disabled it for trouble shooting purposes. Thanks for all the input will try and report back my finding. Thanks again.

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                      • S
                        Sk00t3r
                        last edited by Apr 10, 2012, 6:13 PM

                        Okay, well I got around to trying a few more things. Still no luck. IPV6 is disabled on the adapter and still the same results occur. Anyone have this working with W7 and the firewall enabled? Thank you all.

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                        • J
                          joshua
                          last edited by Apr 10, 2012, 7:25 PM

                          Did you install Clam AV before fog? I do not think it is bundled with FOG.
                          Your photo shows this message
                          “Lib Clam AV Error: cli_loaddb(): No Supported database for Clamav” - does it show a location? like usr/local/share/clamav???

                          If it does, is that the correct location you installed Clam?
                          Do you have a MySQL database for clam?
                          I do not have Clam on my system, but I assume that when it gets installed, it creates a DB for it.

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                          • A
                            Aaron Johnson
                            last edited by Apr 25, 2012, 7:09 AM

                            I am having the same issue with the firewall on Windows 7. Making exceptions do nothing. I will keep tinkering with it but so far it’s driving me nuts :mad:

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                            • S
                              ssx4life
                              last edited by Apr 25, 2012, 12:29 PM

                              So to confirm, if you have the firewall disabled they ping and show up correctly… ? yes?

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                              • A
                                Aaron Johnson
                                last edited by Apr 25, 2012, 2:01 PM

                                That is correct, but it appears that there is currently no known way to make it work without completely disabling windows firewall… bummer…

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                                • S
                                  ssx4life
                                  last edited by Apr 25, 2012, 2:31 PM

                                  As stated before, the current version of the client software was built around Windows XP, and hasn’t been rebuilt or optimized for NT6. Things such as UAC, printer management, etc do throw it off from time to time.

                                  If a C+ / C Sharp dev wants to donate some time to make the software play a bit nicer that would be awesome.

                                  In it’s current form the client software is functional, just not robust.

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                                  • C
                                    chad-bisd Moderator
                                    last edited by Apr 25, 2012, 2:52 PM

                                    I’ve setup 3 Fog 0.32 servers, and it installs clamav during the Ubuntu instal for Fog (at least it says it does). I have 3 Fog servers that all give the same error when trying to run the virus scan, “no supported database found”. I think it’s a glitch and I haven’t invested the time to fix it.


                                    If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                                    • C
                                      chad-bisd Moderator
                                      last edited by Apr 25, 2012, 8:40 PM

                                      ok. I got clamav to work on my Fog 0.32 server. It might have been easier to get healthcare reform legislation passed in the US, but it’s done.

                                      I had to add the PPA package source to apt, remove the old clamav on the server, install the new one from PPA. Expand the init.gz that fog uses, update the hosts and freshclam.conf files, and make symbolic links to the virus databases in the root of my web server. If anyone wants specifics, I’ll explain, but it’s quitting time and my butt hurts from working on this for 4 hours.


                                      If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                                      • S
                                        Sk00t3r
                                        last edited by Apr 26, 2012, 3:28 PM

                                        Nice, as a Linux/Fog n00b I would love some step-by-step / specifics if you have the time. If not that’s okay too, I’m sure I’ll figure it out from the post above. Thanks again.

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                                        • C
                                          chad-bisd Moderator
                                          last edited by Apr 26, 2012, 4:14 PM

                                          I’ll wiki it and post when it’s done.


                                          If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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