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Installing FOG service failed

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Windows Problems
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  • S
    Saleme
    last edited by Aug 25, 2014, 3:29 PM

    Yes, but the install doesn’t finish…

    Signature:
    Everyone thinks they know, but science has been proven faulty over time…

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    • T
      Tom Elliott
      last edited by Aug 25, 2014, 3:31 PM

      Does your system have the .NET Framework installed?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • S
        Saleme
        last edited by Aug 25, 2014, 3:36 PM

        I’m not shure. I’ll have to check tomorrow…

        Signature:
        Everyone thinks they know, but science has been proven faulty over time…

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        • S
          Saleme
          last edited by Aug 26, 2014, 7:25 AM

          I have checked the computer, and the .net framework was not installed. When I try to install it, I get a fatal error. When I try to install it via Windows Update, I get an error code 643, and normal installation gets error code: "PerformOperation returned 1603 (translates to HRESULT = 0x80070643). I have dived into the error code, and found some sugestions on the following pages:

          [SIZE=14px][FONT=Courier New][COLOR=#000000][url]http://social.msdn.microsoft.com/Forums/vstudio/en-US/5ca15c45-ddf7-479a-8f6a-980112b10990/performoperation-returned-1603-translates-to-hresult-0x80070643?forum=netfxsetup[/url][/COLOR][/FONT][/SIZE]

          [SIZE=14px][FONT=Courier New][COLOR=#000000][url]http://support.microsoft.com/default.aspx?scid=2263996[/url][/COLOR][/FONT][/SIZE]

          [SIZE=14px][FONT=Courier New][COLOR=#000000][url]http://blogs.msdn.com/b/varungupta/archive/2010/06/22/troubleshooting-net-framework-4-install-failures.aspx?PageIndex=2[/url][/COLOR][/FONT][/SIZE]

          [SIZE=14px][FONT=Courier New][COLOR=#000000][url]http://social.msdn.microsoft.com/Forums/en-US/14ccc37f-d70a-454d-bea2-a0244394ac5e/installation-failed-with-error-code-0x80070643-fatal-error-during-installation?forum=netfxsetup[/url][/COLOR][/FONT][/SIZE]

          But whatever I try, I can’t get the software installed on the computer.

          Signature:
          Everyone thinks they know, but science has been proven faulty over time…

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          • J
            Junkhacker Developer
            last edited by Aug 26, 2014, 1:17 PM

            i think that the last time i had trouble installing .net, i had to uninstall a specific windows update to get it to install

            signature:
            Junkhacker
            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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            • S
              Saleme
              last edited by Aug 27, 2014, 4:05 PM

              I have decided to reinstall the computer, install .net framework, and not do any updates until I have confirmed that the FOG client is installed. Will give feedback on how it plays out.

              Signature:
              Everyone thinks they know, but science has been proven faulty over time…

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              • S
                Saleme
                last edited by Sep 3, 2014, 4:43 PM

                The results are in:
                After reinstallation, I was able to get the client installed, after I installed -net framework. But there was a problem when I was going to upload an Image to the server:

                FOG Image settings:
                Storage Group: Default
                Operating system: Windows 7
                Image Type: Multiple Partition Image - Single Disk (Not Rezisable)

                First imaging test:
                Default Dell setup with nothing done to the harddrive. All partitions are intact.
                Result: FOG completed the upload

                Seccond Imaging test:
                Our Windows image through work.
                Installed with only one partition (plus the extra windows recovery partition of 100MB).
                (The client was correctly installed).
                Result: Failed! (Stopped on selection of harddrive …/sda something,something…

                What could possibly be different between the two installations?
                On the dell image, the OS are Win8, but we cannot use that OS.

                Signature:
                Everyone thinks they know, but science has been proven faulty over time…

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                • F
                  Frode Woldsund
                  last edited by Sep 4, 2014, 8:27 AM

                  [quote=“Saleme, post: 36175, member: 25731”]The results are in:
                  After reinstallation, I was able to get the client installed, after I installed -net framework. But there was a problem when I was going to upload an Image to the server:

                  FOG Image settings:
                  Storage Group: Default
                  Operating system: Windows 7
                  Image Type: Multiple Partition Image - Single Disk (Not Rezisable)

                  First imaging test:
                  Default Dell setup with nothing done to the harddrive. All partitions are intact.
                  Result: FOG completed the upload

                  Seccond Imaging test:
                  Our Windows image through work.
                  Installed with only one partition (plus the extra windows recovery partition of 100MB).
                  (The client was correctly installed).
                  Result: Failed! (Stopped on selection of harddrive …/sda something,something…

                  What could possibly be different between the two installations?
                  On the dell image, the OS are Win8, but we cannot use that OS.[/quote]

                  We finaly found a solution to our problem:
                  [url]http://fogproject.org/forum/threads/stuck-on-dev-sda.11105/[/url]

                  In Summary
                  Step 1: WebGui: Basic tasks -> Advanced tasks -> Upload - Debug
                  Step 2: run “fixparts” in the command prompt and type in “/dev/sda”(my harddisk) “y”(confirm) “w”(write mbr)
                  Step 3: Shutdown computer
                  Step 4: WebGui: Basic tasks -> Upload
                  Step 5: Restart pc and watch the magic happand

                  Hope this will help any other with same problem.
                  And to you developers; Isn’t this something that automaticly could be detected by FOG, and user could be prompted to delete the “GPT” stuff?

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                  • S
                    Saleme
                    last edited by Sep 4, 2014, 8:42 AM

                    It works! 🙂

                    Signature:
                    Everyone thinks they know, but science has been proven faulty over time…

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                    • T
                      Tom Elliott
                      last edited by Sep 4, 2014, 10:00 AM

                      [quote=“Frode Woldsund, post: 36206, member: 19014”]We finaly found a solution to our problem:
                      [url]http://fogproject.org/forum/threads/stuck-on-dev-sda.11105/[/url]

                      In Summary
                      Step 1: WebGui: Basic tasks -> Advanced tasks -> Upload - Debug
                      Step 2: run “fixparts” in the command prompt and type in “/dev/sda”(my harddisk) “y”(confirm) “w”(write mbr)
                      Step 3: Shutdown computer
                      Step 4: WebGui: Basic tasks -> Upload
                      Step 5: Restart pc and watch the magic happand

                      Hope this will help any other with same problem.
                      And to you developers; Isn’t this something that automaticly could be detected by FOG, and user could be prompted to delete the “GPT” stuff?[/quote]

                      Frode,

                      It isn’t something that could automatically be detected. Yes, we can detect whether or not a drive contain’s GPT information, and Yes, we could prompt users that this is occurring. That said, the reason we can’t automatically detect if GPT is in use is because we actually do support GPT disks as well. One of the re-occurring issues with GPT is that it’s not very friendly when switching from GPT to MBR style partitioning. I can’t make any guesses that all disks are SUPPOSED to be MBR because this may not be the case.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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