Cannot get Windows client to connect to FOG server



  • Just setup my first FOG server, no images uploaded yet but I wanted to take a workstation and PXE boot to the FOG server just to go through the menus and check it out but it won’t connect to server.

    In the Dell workstation I enabled PXE boot in the NIC and on boot I pressed F12 then selected “on-board network controller”. Then it looks for an image server but doesn’t find one. I get the error “TFTP open timeout” then “Exiting Intel boot agent”. I’ve tried specifying the IP in the BIOS as well but that does not work

    I can log into the FOG server management console so I know it’s running but not sure what I may have missed as this is my first attempt. Can anyone help out?

    FOG version = 1.2.0
    OS = Ubuntu 12.04 x64 bit



  • Yea I don’t want to make any adjustments to the phone system here as that’s priority #1. I wouldn’t feel comfortable putting the file the phones need onto he FOG server as I’m not too familiar with Linux and troubleshooting that would be near impossible. I don’t think the phone vendor would even let me do that.

    Thanks for the help, I appreciate it.


  • Senior Developer

    it’s checking for a configuration file. This configuration file is something cisco is specifically looking for. If ti doesn’t exist it may not boot right, I don’t know, but the good news is is you can add that configuration file to the FOG Server under whatever extra directories you need. Then things would potentially work perfectly in your setup.

    Right now, as you’re letting a vendor control how things are setup in your own network you have no control. This is why you’re not getting the files. The switches your using aren’t passing information properly. My guess, as well, is even if you reinstalled 0.32 you’d be running into exactly the same problems because the switches are not passing information properly.



  • @Tom Elliott, post: 34141, member: 7271 said:

    Add to this that you can actually set your configuration file on the fog server if they do need this functionality.

    Tom, I do believe the phones need to check for something while booting but not sure exactly what.



  • @junkhacker - I would have to bring down one of our Cisco switches which I cannot do during business hours.


  • Senior Developer

    @Tom Elliott, post: 34139, member: 7271 said:

    If you can get control of your network, or request your VoIP provider to verify our suspicions and to work with us, I think managing of imaging beats the need for a VoIP phone to check for a tftp file every boot.

    Add to this that you can actually set your configuration file on the fog server if they do need this functionality.


  • Developer

    would it be feasible to put one of your old dell switches back in place, so that it was between the dhcp server and the client instead of the voip configured switch?


  • Senior Developer

    If you can get control of your network, or request your VoIP provider to verify our suspicions and to work with us, I think managing of imaging beats the need for a VoIP phone to check for a tftp file every boot.



  • I guess I’ll have to scrap this FOG project and go back to using Acronis to apply my sysprepped images then. Thanks for the help.

    If anyone has more suggestions I am willing to try them as I am looking for a better imaging method.


  • Developer

    i’m sorry, but if you don’t have control over your own network, there isn’t anything more i can do for you.
    tom suspects that the switches are telling your systems where to get their tftp files instead of forwarding the request to the dhcp server.



  • We had our own Dell switches replaced a month ago when we witched our phone system to a VOIP provider. The phones are PoE and our old switches were not so they sent us two Cisco PoE swtiches to replace ours with. Those switches route our network traffic as well as the phone but the vendor manages them so I do not know how they are setup nor do I have access to manage them. They may be VLAN’d but I cannot login to the switches to check.


  • Developer

    voip uses tftp
    your phones aren’t on a separate vlan?



  • I can’t tell as we don’t manage the switches here. They are managed by our VOIP provider.


  • Developer

    is port fast enabled?



  • Cisco SG300-52P

    Thanks for the help!


  • Developer

    not the pc, the switch
    i have personally tested the Dell Optiplex 780 model, btw. it works fine



  • Yes PXE is enabled in the NIC within the BIOS. It’s a Dell Optiplex 780


  • Developer

    has it been configured for pxe booting?
    what brand is it?



  • not much just a 48 port switch


  • Developer

    ok, good. that means that the files exist and your tftp server is running properly
    what equipment is between your client and the fog server?


Log in to reply
 

453
Online

38716
Users

10544
Topics

99829
Posts

Looks like your connection to FOG Project was lost, please wait while we try to reconnect.