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    .32 to 1.2 Now "Task Management" on webserver won't load

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    • Tom ElliottT
      Tom Elliott
      last edited by

      The snapins are most likely a partial issue in upgrading from 0.32 to 1.x.x.

      We tried taking all precautions to correct for this on the db side of the house, but it’s most likely just errant data from the previous installs.

      You may have to truncate the snapinJobs and snapinTasks tables to help make your installation work properly. Another one to check, though I think it’s already done on the schema updater, is to truncate the tasks table as well.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • A
        andyroo54 Moderator
        last edited by

        [quote=“Tom Elliott, post: 33850, member: 7271”]The snapins are most likely a partial issue in upgrading from 0.32 to 1.x.x.

        We tried taking all precautions to correct for this on the db side of the house, but it’s most likely just errant data from the previous installs.

        You may have to truncate the snapinJobs and snapinTasks tables to help make your installation work properly. Another one to check, though I think it’s already done on the schema updater, is to truncate the tasks table as well.[/quote]

        Hi Tom yes I’ll be doing that.
        We’ve run into a bigger problem over night though… We set all computers to boot network first. Normally PXE loads, they see a nice background, then it boots from hard drive.

        Well today some computers, they boot the iPXE, they see the nice background, then instead of booting from hard drive, they go back to a blank “Broadcom UNDI PXE-2.1 v14.4.5 copyright intel/broadcom etc”

        Then it just sits there doing nothing.

        I’ve had to turn the server off because people couldn’t boot. Again I’m thinking it must be maybe related because I’m upgrading from .32 to 1.2? I haven’t modified the iPXE, only changed the background image bg.png, that’s it.

        Any ideas on this one?

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        • Tom ElliottT
          Tom Elliott
          last edited by

          Did you have to chainload to get systems to boot in 0.32?

          Can you try setting the exit type from FOG Configuration->FOG Settings->FOG Boot Settings->FOG_BOOT_EXIT_TYPE The default is sanboot but there’s also exit (which is supposed to drop back directly to bios) and grub.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • A
            andyroo54 Moderator
            last edited by

            [quote=“Tom Elliott, post: 33938, member: 7271”]Did you have to chainload to get systems to boot in 0.32?

            Can you try setting the exit type from FOG Configuration->FOG Settings->FOG Boot Settings->FOG_BOOT_EXIT_TYPE The default is sanboot but there’s also exit (which is supposed to drop back directly to bios) and grub.[/quote]

            Hi,

            No I never had to use chainloading, I tried EXIT and I got the same behaviour, I tried GRUB and it did load the grub bootloader. So I’ve changed it back to what it was (Default SANBOOT).

            The strange thing is that it doesn’t happen every time. Sometimes the computer boots normally. And like I said it doesn’t seem to impact all computers. I have a new 7440 latitude and it boots correctly every time. But the computer that has this intermittent problem is a Latitude E5520. And another person who had this problem was a lenovo desktop M71e! So I can’t see a pattern unless it’s a compatibility problem with certain versions of intel boot agent?

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            • Tom ElliottT
              Tom Elliott
              last edited by

              [quote=“andyroo54, post: 33942, member: 267”]…it’s a compatibility problem with certain versions of intel boot agent?[/quote]

              I think that’s exactly what it is.

              That said you could use the provided undionly.kpxe.INTEL file in the /tftpboot folder as your undionly.kpxe. It’s not guaranteed to help, but it might, and I’m not aware of it hurting other systems either.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • A
                andyroo54 Moderator
                last edited by

                [quote=“Tom Elliott, post: 33943, member: 7271”]I think that’s exactly what it is.

                That said you could use the provided undionly.kpxe.INTEL file in the /tftpboot folder as your undionly.kpxe. It’s not guaranteed to help, but it might, and I’m not aware of it hurting other systems either.[/quote]

                It’s so strange I booted the E5520 about ten times and it worked 9 times out of 10 on the SANSBOOT mode.

                I’ve change it to use kpxe.INTEL and same deal… it works 5 or 6 times them sometimes it just goes to the pxe boot and stays there as above. I noticed there is a maybe error that flashes super fast before it tires to exit iPXE menu. But it’s too fast to catch. Normally it flashes really fast something like “SANSBOOT” but on the times it errors it flashes more text and I noticed the word error.

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                • D
                  David Herrington
                  last edited by

                  [quote=“andyroo54, post: 33848, member: 267”]we always had this massive delay logging in, it was never a big enough concern to bother looking into from my end but the problem is gone now![/quote]

                  A little off topic but I have had this problem every single time there’s an update for Fog available
                  Right now I’m on 1.2 and logging in is instant but on every other version I’ve used (which is all of them since .32), it would take at least 30 seconds to login whenever there was an update available

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                  • abstertA
                    abstert
                    last edited by

                    @Tom,

                    I’m also experiencing this issue and the command:
                    [CODE]udo wget -O /var/www/html/fog/lib/pages/TaskManagementPage.class.php https://svn.code.sf.net/p/freeghost/code/trunk/packages/web/lib/pages/TaskManagementPage.class.php[/CODE]

                    Did not work for me. It downloaded the file but I am still not seeing the TaskManagement page. Any help would be great.

                    Thanks

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                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      Have you truncated you snapinTasks and snapinJobs tables?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • abstertA
                        abstert
                        last edited by

                        Hello Tom,

                        Can you provide the steps to do so? Never had to truncate tables in MySql.

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                        • abstertA
                          abstert
                          last edited by

                          Actually never mind…I got it.

                          Below are the truncate steps:

                          run this at the command prompt[CODE]msyql
                          [/CODE]
                          Next screen will look like this:
                          [CODE]mysql>[/CODE]
                          then you type the following:
                          [CODE]use fog
                          show tables;
                          truncate table snapinTasks;
                          truncate table tasks;
                          truncate table snapinJobs;[/CODE]

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                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            I typically don’t advise truncating the tasks table as you lose all prior tasking records that way.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              Also, truncating the snapin’s tables means you have to re-add all the snapins to your system.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • abstertA
                                abstert
                                last edited by

                                @Tom, I agree, but I’m doing a move from one server to another so wasn’t too concerned with losing prior task records. However, after running the command, the records were still there.

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                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  The records are stored in the imagingLog’s table, and I only recently as in 1.x.x started copying the records displayed on the home screen from this table, where prior it was pulling from the tasks table entirely.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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