Snapin downloads to Client but doesn't start



  • I’m running version 1.1.2 and the only problem I’m having is deploying snapins on Windows 7 computers.
    The snapin is just a .cmd file that mounts a samba share and runs an .sfx.exe file.
    If I run the .cmd file on the client manually it works exactly like it’s supposed to.
    I also tried uploading the sfx file as a snapin to see if that would work but neither work.
    The log file on the client states the snapin downloads and starts the installation but it never does.
    I can see in the C:\Program Files(x86)\Fog\tmp folder that the files are actually downloaded, they just won’t start.

    Am I doing something wrong?

    Here is the fog.log file from the client computer:
    6/28/2014 9:46 AM FOG::ClientUpdater Module is active…
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : AutoLogOut.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : ClientUpdater.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : DirCleaner.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : DisplayManager.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : GreenFog.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : GUIWatcher.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : HostRegister.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : MODDebug.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : PrinterManager.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : SnapinClient.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : TaskReboot.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : UserCleanup.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : UserTracker.dll
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Checking Status : config.ini
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater Zero byte response returned
    6/28/2014 9:46 AM FOG::ClientUpdater 0 new modules found!
    6/28/2014 9:46 AM FOG::ClientUpdater Client update will be applied during next service startup.
    6/28/2014 9:46 AM FOG::ClientUpdater Client update process complete, exiting…
    6/28/2014 9:49 AM FOG::SnapinClient Attempting to connect to fog server…
    6/28/2014 9:49 AM FOG::SnapinClient Module is active…
    6/28/2014 9:49 AM FOG::SnapinClient Snapin Found:
    6/28/2014 9:49 AM FOG::SnapinClient ID: 49
    6/28/2014 9:49 AM FOG::SnapinClient RunWith:
    6/28/2014 9:49 AM FOG::SnapinClient RunWithArgs:
    6/28/2014 9:49 AM FOG::SnapinClient Name: E6440 Graphics
    6/28/2014 9:49 AM FOG::SnapinClient Created: 2014-06-28 16:43:13
    6/28/2014 9:49 AM FOG::SnapinClient Args:
    6/28/2014 9:49 AM FOG::SnapinClient Reboot: No
    6/28/2014 9:49 AM FOG::SnapinClient Starting FOG Snapin Download
    6/28/2014 9:49 AM FOG::SnapinClient Download complete.
    6/28/2014 9:49 AM FOG::SnapinClient Starting FOG Snapin Installation.



  • The ISD services is started if that matters and I can force it to start from a command prompt.
    Nothing pops up but I’ll take another look at it again today.

    Thanks

    EDIT: Not sure what the deal was before but I repackaged the snapin exactly like it was before and re-uploaded it with a different name and it’s working exactly like it’s supposed to now



  • hmm … i deployed plenty of stuff using ISD … it really does not wait too long … should almost be immediate. David - are you sure you do not have anything you have to click on ? like GUI that is waiting for input ?

    (if yes - then AutoIT !!! )



  • What would be the best way of going about doing that?


  • Senior Developer

    It’s probably waiting to go into Interactive Services Desktop or ISD.


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