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    Mounting file system error

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    • D
      DWasp
      last edited by

      Hey all,

      So after trying to upgrade and breaking everything I tried a fresh install on Ubuntu server 12.10, managed to get nearly everything working, however, when trying to upload a image i get the following -

      [FONT=arial][COLOR=#222222]* Send method … NFS:[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]* Checking in … done[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]* Mounting fine system … mount: mounting:/home/images/dev/ on /images failed: Permission denied[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]Done[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]* Preparing to send image file to server.[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]* Checking Mounted File System …[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]#####################################################[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]# #[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]# An error has been detected #[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]# #[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]#####################################################[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]Fatal error : Failed to mount NFS volume[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]#####################################################

      Computer will reboot in 1 minute

      #####################################################[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]Not entirely sure what’s going on, I’ve tried changing the credentials it uses to root (temporarily) which doesn’t fix it. Have 777’d home/ recursively, checked that .mntcheck exists etc.[/COLOR][/FONT]
      [FONT=arial][COLOR=#222222]Any help would be gratefully received![/COLOR][/FONT]

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      • Tom ElliottT
        Tom Elliott
        last edited by

        Edit the /etc/exports file.

        Make the lines that say:
        [code]/images
        /images/dev[/code]

        Change those parts to
        [code]/home/images
        /home/images/dev[/code]

        Restart the nfs server:
        [code]service nfs-kernel-server restart[/code]

        Try again.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • D
          DWasp
          last edited by

          Should also mention that it’s a fresh install of 1.1.2.

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          • D
            DWasp
            last edited by

            [quote=“Tom Elliott, post: 31594, member: 7271”]Edit the /etc/exports file.

            Make the lines that say:
            [code]/images
            /images/dev[/code]

            Change those parts to
            [code]/home/images
            /home/images/dev[/code]

            Restart the nfs server:
            [code]service nfs-kernel-server restart[/code]

            Try again.[/quote]

            Damn that was a quick reply! Trying it now.

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            • Tom ElliottT
              Tom Elliott
              last edited by

              That’s what I do! Or try to in most cases.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • abstertA
                abstert
                last edited by

                I have a similar issue but this is when I’m downloading an image to a client machine.
                I get:

                • Mounting File System…Failed
                  mount: mounting <IP ADDRESS OF FOG SERVER>:/images/ on /images failed: Permission Denied
                  [ATTACH=full]1783[/ATTACH]

                This is on a CENTOS 6.5 system

                [url=“/_imported_xf_attachments/1/1783_Screen Shot 2015-03-12 at 3.44.22 PM.png?:”]Screen Shot 2015-03-12 at 3.44.22 PM.png[/url]

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                • Wayne WorkmanW
                  Wayne Workman
                  last edited by

                  [quote=“abstert, post: 43820, member: 23224”]I have a similar issue but this is when I’m downloading an image to a client machine.
                  I get:

                  • Mounting File System…Failed
                    mount: mounting <IP ADDRESS OF FOG SERVER>:/images/ on /images failed: Permission Denied
                    [ATTACH=full]1783[/ATTACH]

                  This is on a CENTOS 6.5 system[/quote]

                  Does it actually say that anywhere? the <IP ADDRESS OF FOG SERVER> ?? Was just wondering if you edited that out or not because the IP clearly shows in your picture.

                  Have you followed Tom’s help from earlier in this thread?

                  What version of FOG are you running?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

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                  • abstertA
                    abstert
                    last edited by

                    Yeah, I was trying to hide the IP, as if it mattered since it’s internal.

                    The FOG version is 1.2.0. I tried the steps earlier, but there is no “/home/images” to place in the exports file.

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                    • Wayne WorkmanW
                      Wayne Workman
                      last edited by

                      [quote=“abstert, post: 43823, member: 23224”]Yeah, I was trying to hide the IP, as if it mattered since it’s internal.

                      The FOG version is 1.2.0. I tried the steps earlier, but there is no “/home/images” to place in the exports file.[/quote]

                      Ok, so have you ever successfully imaged with this machine?
                      Where are your images stored?
                      Can you post your FOG installation log? It’s here: [SIZE=12px]/var/log/foginstall.log[/SIZE]
                      Have you checked that NFS is running? Or, whatever it’s called in Cent OS?
                      Is this just for Unicast, or Multicast?
                      Do you have the firewall off?

                      Another thing to try is mount the location of your images on a separate machine, using your Cent OS FOG user’s credentials, and see if that succeeds or not…

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

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                      • abstertA
                        abstert
                        last edited by

                        Yes, we have imaged before on this machine. Originally, the images were stored locally, but we wanted to move them to an NFS share so we mounted a share and linked the share to /images.

                        The images are now stored on an NFS share at /mnt/nfs/images2 which is linked to /images.

                        Attached is the LOG File from /var/log/foginstall.log
                        [FONT=Helvetica][SIZE=12px] [/SIZE][/FONT]

                        Yes, NFS is running and this image deployment was setup as a unicast.

                        The Firewall is turned off and has not been tampered with since it was working.

                        I will try to mount the share via another machine using the fog credentials. Is there a way to tell FOG to use a different set of credentials to mount the /images or NFS share when imaging systems?

                        [url=“/_imported_xf_attachments/1/1784_foglog.pdf?:”]foglog.pdf[/url]

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                        • Wayne WorkmanW
                          Wayne Workman
                          last edited by

                          The normal setup is to have images stored in /images
                          So, you wouldn’t need to change the exports file to /home/images. It should be pointing to wherever they actually are.

                          There is a way to change the credentials used, it’s in Storage Management, through the web GUI. But, whatever you set it to, that user must exist on the machine with the images on it, and that user must have permissions on that directory.

                          Normally, people are told to set the permissions to 777 just for troubleshooting purposes.

                          I noticed in the installation log that this machine is configured as a storage node. So now, you potentially have two machines to troubleshoot.

                          But, because your errors say “Permission Denied”, I would focus on permissions. Like NFS, the exports file, the directory permissions, making sure all the credentials are correct…

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

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                          • Wayne WorkmanW
                            Wayne Workman
                            last edited by

                            RCP is running, right?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

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                            • ?
                              A Former User
                              last edited by

                              Adding to what Tom said
                              changing the storage node location Local

                              1. If the storage node location is local make sure it is mounted in /etc/fstab
                                example:
                                UUID=b2584c6a-dddd-4939-9f86-f77a816fad8a /media/images2 ext4 errors=remount-ro 0 0
                              2. Change the info on the web interface to reflect your new Storage Group, mine was local, so I just reused the same Ip, made sure the user, pass were set to one that matches a user on the Linux box with the same 777 permissions on the destination
                                example:
                                chmod -R 0777 /where/you/want/to/put/your/shit
                              3. copy all the files from the original /images folder specifically /images/dev, /images/.mntcheck, /images/postdownloadscripts to the new location
                                example:
                                cp -rp /images/* /where/you/want/to/put/your/shit
                                ##########################################################################
                                This is what worked for me to get rid of the

                              “Mounting File System…Failed”

                              problem I encountered after moving the storage node to a larger local disk
                              ##########################################################################
                              4. Edit the /etc/exports file to reflect the new datastore location, don’t forget to copy the files over as mentioned above
                              example:
                              From:
                              /images
                              /images/dev
                              To:
                              /where/you/want/to/put/your/shit
                              /where/you/want/to/put/your/shit/dev

                              #save

                              #restart the service

                              service nfs-kernel-server restart

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