Some machines not talking to fog from service?



  • I noticed that some of our windows 7 machines were not tuning off at night the other day when looking through some logs. I took a look at the fog log and saw this message…
    [QUOTE]21/01/2014 13:34 FOG::GreenFog Sleeping for 1 minute.
    21/01/2014 13:34 FOG::SnapinClient Failed to connect to fog server!
    21/01/2014 13:34 FOG::SnapinClient The operation has timed out
    21/01/2014 13:34 FOG::SnapinClient at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
    at System.Net.WebClient.DownloadString(Uri address)
    at FOG.SnapinClient.startWatching()[/QUOTE]
    but on another machine in the same room i get …
    [QUOTE] 22/01/2014 09:32 FOG::SnapinClient Module is active…
    22/01/2014 09:32 FOG::SnapinClient No Tasks found for: E8:9A:8F:F4:F2:59[/QUOTE]
    and the machine reboots fine.

    I tried reinstalling the fog client but get the same issue!

    Any ideas anyone?

    Thanks


  • Moderator

    This couldn’t be a firewall thing could it?



  • Hmm, I checked and it is correct? thinking about it I did look at the other day when I had the problem.



  • Cheers, I’ll take a look, they are 64 bit, just out of interest.


  • Senior Developer

    This message, in particular, means it’s not communicating with the FOG Server:
    21/01/2014 13:34 FOG::SnapinClient at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
    at System.Net.WebClient.DownloadString(Uri address)
    at FOG.SnapinClient.startWatching()

    For that machine, check the:

    IF 32 BIT Windows 7
    C:\Program Files\FOG\etc\config.ini

    IF 64 BIT Windows 7
    C:\Program Files (x86)\FOG\etc\config.ini

    Check to verify the ipaddress is set correctly on the system that’s giving you issues.

    If not, simply uninstall the FOG Client, and reinstall it (or just add the ipaddress in the appropriate field) making sure to set the fog server information on the system.



  • I knew I’d miss something! v 0.29 at the moment.


  • Senior Developer

    What fog version are you running? FOG 0.32, FOG 0.33?


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