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Can't get FOG to run for some reason?

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FOG Problems
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  • B
    BrandonM
    last edited by Oct 3, 2013, 12:43 AM

    Hello all. This is my first time posting here in efforts of looking for some help. I needed to restart the Fog (Ubuntu) machine today. After it came back on, I logged into the account and then tried doing a PXI boot on a Dell laptop that I needed to deploy an image to. For some reason, it doesn’t connect… The Dell computer is saying “No DHCP or proxyDHCP offers were received. Exiting Intel boot agent”. I went back to Fog server machine and did a sudo service tftpd-hpa stop and then typed in the password, and then I did a sudo service tftpd-hpa start. I went back to the Dell machine and tried doing a PXI boot again and still same issue, can’t get an IP address from the fog server… Does anyone know what’s going on here?? We had this issue before but the person that worked on it is no longer with the company… Any help is appreciated!!! Thanks!

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    • B
      BrandonM
      last edited by Oct 3, 2013, 1:05 AM

      I should also mention that I am doing this with a Dell Latitude E6430 and I am using Linksys SE2500 switches because the network is on it’s on local LAN.

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      • C
        chad-bisd Moderator
        last edited by Oct 3, 2013, 1:41 AM

        Does FOG handle your DHCP requests? Do you use ProxyDHCP?


        If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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        • T
          Tom Elliott
          last edited by Oct 3, 2013, 10:51 AM

          As chad-bisd asked, is DHCP served by your fog server or do you have some other implementation such as AD DHCP, a basic router, etc…? tftp-hpa is a service that hosts the files to serve for PXE boot, but if your DHCP server doesn’t know where to route the traffic during this period (next-server, options 66/67) it would give these issues.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • B
            BrandonM
            last edited by Oct 3, 2013, 1:56 PM

            Yes, the fog server hands out the DHCP requests to the computers.

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            • T
              Tom Elliott
              last edited by Oct 3, 2013, 2:00 PM

              Try
              [CODE]/etc/init.d/dhcpcd restart[/CODE]

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • B
                BrandonM
                last edited by Oct 3, 2013, 2:24 PM

                Ok. I’m assuming I would do sudo service /etc/init.d/dhcpcd restart ?
                I tried that and it said “Unrecognized Service”

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                • T
                  Tom Elliott
                  last edited by Oct 3, 2013, 2:27 PM

                  You’re right that you would add sudo to the front of it, but don’t place service in the front. If you’re going to use the service command, all you should need is:
                  [code]sudo service dhcpcd restart[/code]

                  Also, I’m not an ubuntu user, so I might be slightly off. If you know what the service name is, you should be able to find it with:

                  [code]sudo ls /etc/init.d[/code]

                  Search for the dhcp item within that directory.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • B
                    BrandonM
                    last edited by Oct 3, 2013, 8:45 PM

                    Ok, after some frustration… I got it figured out. I had to enter these commands at the Terminal:

                    sudo service isc-dhcp-server stop
                    sudo service isc-dhcp-server start
                    sudo service tftpd-hpa stop
                    sudo service tftpd-hpa start

                    Thanks for the help guys!

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                    • T
                      Tom Elliott
                      last edited by Oct 3, 2013, 8:48 PM

                      Sorry I wasn’t much help as I really don’t use ubuntu.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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