Upload Issue

  • I have a HP ProBook 4540s that comes stock with Windows 8. I am able to upload the Windows 8 image with no problems at all. I put Windows 7 on the machine and then try to upload and will get a unable to move /images/dev/mac to /images/image name. Any ideas?


  • Senior Developer

  • Just for SnG’s try a KitchenSink Kernel.

  • [quote=“TonyK, post: 20801, member: 1346”]What Kernel are you using, have you tried changing Kernels?[/quote]

    Last week, I installed 3.8.8 Core Kernel.

  • What Kernel are you using, have you tried changing Kernels?

  • Hi TonyK,

    Tanks for your time.

    To do intial setup, I disabled SecureBoot and select “Legacy” in Boot Mode.

    So, I tried to replace Legacy by UEFI Hybrid (With CSM). I also replaced AHCI by IDE in “SATA Device Mode”. After that, I re-installed Win 7. But same problem stay; getting “unable to move” when trying to image it.

    To be sure that my Fog’s working, I tried to do an image with another type of machine and it works well.

    Do you know if you change anything else in Bios to image ProBook 4540s? I tried many Bios settings but I can’t find right.

    @Jaymes : nothing happens when I did a “Check FOG compatability”.


  • JBaril,

    In BIOS I changed it to UEFI and IDE. I then went ahead and re-installed WIN 7, deleting partitions, formatting, and installing. Once that was done I checked to see if it would upload and it did. I proceeded to build the rest of the image and upload again and it still worked. So give it a shot changing the BIOS settings then re-installing Windows 7.

  • Developer

    my suggestion, always my first one.

    What happens if you check compatibility on the FOG PXE menu?

    [FONT=Tahoma]To [/FONT]Run a compatibility test.

    [FONT=Tahoma]From the fog PXE boot menu, you will see:[/FONT]

    [FONT=Tahoma]Boot from hard disk[/FONT]
    [FONT=Tahoma]Run memtest86[/FONT]
    [FONT=Tahoma]Quick host registration and Inventroy[/FONT]
    [FONT=Tahoma]Perform full host registration and Inventory[/FONT]
    [FONT=Tahoma]Quick Image[/FONT]
    [FONT=Tahoma]Client system information[/FONT]
    [FONT=Tahoma]Debug Mode[/FONT]

    [FONT=Tahoma]A. Choose Client System Information[/FONT]

    [FONT=Tahoma]B. Your computer will load another menu and it will look like this:[/FONT]

    [FONT=Tahoma]1.) Reboot[/FONT]
    [FONT=Tahoma]2.) IP Information[/FONT]
    [FONT=Tahoma]3.) Partition Information[/FONT]
    [FONT=Tahoma]4.) Check FOG compatability[/FONT]
    [FONT=Tahoma]5.) Ping a Host[/FONT]
    [FONT=Tahoma]6.) Display MAC Address[/FONT]
    [FONT=Tahoma]7.) Show DMI Information[/FONT]

    [FONT=Tahoma]C. Type 4 and press Enter[/FONT]

  • Hello TonyK,

    Did you find a solution for this problem? I’m trying to upload a Win 7 image from a HP ProBook 4540s and getting same error.


  • Nothing else errors out, I have figured out it is not permission issues. I have tried both uploading a hard drive set to AHCI and to IDE in the BIOS. When I first set it up I get rid of all the partitions, format it and then it creates a 100 MB one then the main one.

  • Developer

    Does nothing else error out? if your other images upload it can’t be a permissions issue. Permissions are not intermittent.

    How is the harddrive set up? Does it use the new formatting style with caching partitions?

  • I also have Acer Aspire V5 ultra books that it does not work with. Otherwise this week I have uploaded 4 images.

  • Developer

    Is this the only type that has the issue? Is there other hardware you can test, does it also error out?

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