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    Can't Image Dell Vostro 3350 laptop

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    • K
      kelly.bettendorf
      last edited by

      Hi all,

      Our school district just got a large order of Dell vostro 3350 laptops and i can’t seem to get them to work with fog.
      When trying to register with fog i get Unknown bios version aborting.( still works after a few moments)
      when trying to deploy an image error is kernel panic not syncing: attempted to kill init
      I am running FOG on Ubuntu with most up to date version of FOG/Kernel
      FOG server is working on our other computer models
      I have tried:
      Changing BIOS SATA from AHCI to ATA
      Updating BIOS
      downloading and tested diffrent Kernels:
      [FONT=Ubuntu][COLOR=#333333]Kernel - 3.8.8 Core,[/COLOR][/FONT]
      [FONT=Ubuntu][COLOR=#333333]Kernel - 3.3.3 Core,[/COLOR][/FONT]
      [FONT=Ubuntu][COLOR=#333333]Kernel - 2.6.39.1 Core,[/COLOR][/FONT]
      [FONT=Ubuntu][COLOR=#333333]Kernel - 2.6.39. Core.[/COLOR][/FONT]

      [FONT=Ubuntu][COLOR=#333333]I am at a wall with this and need to reimage them all in about a week.[/COLOR][/FONT]

      [FONT=Ubuntu][COLOR=#333333]Any ideas ?[/COLOR][/FONT]

      [FONT=Ubuntu][COLOR=#333333]Thanks![/COLOR][/FONT]

      1 Reply Last reply Reply Quote 0
      • K
        kelly.bettendorf
        last edited by

        If it helps i am using a chainloader [FONT=sans-serif][COLOR=#000000]using 4.04[/COLOR][/FONT]

        DEFAULT vesamenu.c32
        MENU TITLE FOG Computer Cloning Solution
        MENU BACKGROUND fog/bg.png

        menu color title1;36;44 #ffffffff #00000000 std

        LABEL fog.local
        kernel chain.c32
        append hd0
        MENU DEFAULT
        MENU LABEL Boot from hard disk
        TEXT HELP
        Boot from the local hard drive.
        If you are unsure, select this option.
        ENDTEXT

        LABEL fog.memtest
        kernel fog/memtest/memtest
        MENU LABEL Run Memtest86+
        TEXT HELP
        Run Memtest86+ on the client computer.
        ENDTEXT

        LABEL fog.reg
        kernel fog/kernel/bzImage
        append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=autoreg keymap= web=10.40.241.30/fog/ loglevel=4 consoleblank=0
        MENU LABEL Quick Host Registration and Inventory
        TEXT HELP
        Automatically register the client computer,
        and perform a hardware inventory.
        ENDTEXT

        LABEL fog.reginput
        kernel fog/kernel/bzImage
        append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=manreg keymap= web=10.40.241.30/fog/ loglevel=4 consoleblank=0
        MENU LABEL Perform Full Host Registration and Inventory
        TEXT HELP
        Perform a full host registration on the client
        computer, perform a hardware inventory, and
        optionally image the host.
        ENDTEXT

        LABEL fog.quickimage
        kernel fog/kernel/bzImage
        append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=quickimage keymap= web=10.40.241.30/fog/ loglevel=4 consoleblank=0
        MENU LABEL Quick Image
        TEXT HELP
        This mode will allow you to image this host quickly with
        it’s default assigned image.
        ENDTEXT

        LABEL fog.sysinfo
        kernel fog/kernel/bzImage
        append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=sysinfo keymap= loglevel=4 consoleblank=0
        MENU LABEL Client System Information
        TEXT HELP
        View basic client information such as MAC address
        and FOG compatibility.
        ENDTEXT

        LABEL fog.debug
        kernel fog/kernel/bzImage
        append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=onlydebug keymap= consoleblank=0
        MENU LABEL Debug Mode
        TEXT HELP
        Debug mode will load the boot image and load a prompt so
        you can run any commands you wish.

        ENDTEXT

        1 Reply Last reply Reply Quote 0
        • C
          chad-bisd Moderator
          last edited by

          the unsupported bios, abort error is a false alarm. It’s a low level driver error for acer laptops with a faulty fan controller. Ingore.

          The kernel panic is important. Grab a screenshot/pic of the error and post it. Also, do you best to copy and paste or link to the spec sheet for this model to see if a driver change in the kernel might help.

          If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

          1 Reply Last reply Reply Quote 0
          • K
            kelly.bettendorf
            last edited by

            When you say link to the spec sheet do you mean dells downloads and drivers support page for its service tag of the laptop?
            I am not sure how to change a driver in the kernel.
            Will get screenshot of error and post back.

            Thanks for the help.

            1 Reply Last reply Reply Quote 0
            • K
              kelly.bettendorf
              last edited by

              Here is a screenshot of the error message.

              [url=“/_imported_xf_attachments/0/342_2013-06-24_07-28-53_191.jpg?:”]2013-06-24_07-28-53_191.jpg[/url]

              1 Reply Last reply Reply Quote 0
              • K
                Kevin
                last edited by

                Did you update the BIOS on the laptop? Our laptops (Latitudes) were very picky about the BIOS, if it was revisions 01 or 02, it was almost guaranteed to fail when trying to image.

                "The quieter you become, the more you are able to hear"

                New to FOG? Check the [URL='http://www.fogproject.org/wiki/index.php/FOGUserGuide']Wiki[/…

                1 Reply Last reply Reply Quote 0
                • K
                  kelly.bettendorf
                  last edited by

                  Hi Kenvin,
                  Thanks for the reply.

                  Sure did i also tried updating BIOS then running FOG (deploy or upload) on multiple of the vostros laptops. same error :C

                  we also have the latitude E5420 and E5430 FOG works just fine with them.

                  The Vostro laptops are for our student laptop carts.

                  Any more ideas?

                  1 Reply Last reply Reply Quote 0
                  • K
                    kelly.bettendorf
                    last edited by

                    Updated BIOS version is:

                    [url]http://www.dell.com/support/drivers/us/en/04/ServiceTag/DMDMNT1?ref=ff32&s=BIZ[/url]

                    [FONT=Trebuchet MS][COLOR=#333333][LEFT][LEFT][URL=‘http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/vostro-3350?driverId=2V5W0&osCode=BIOSA&fileId=3002061156&languageCode=EN&categoryId=BI’][SIZE=15px][COLOR=#3399cc]Vostro 3350 bios A09[/COLOR][/SIZE][/URL]
                    (BIOS)[/LEFT]
                    [COLOR=#339933][LEFT]Recommended[/LEFT][/COLOR]
                    [LEFT][CENTER]9/12/2012[/CENTER][/LEFT][/LEFT][/COLOR][/FONT]
                    [FONT=Trebuchet MS][COLOR=#333333][LEFT][URL=‘http://www.dell.com/support/drivers/us/en/04/ServiceTag/DMDMNT1?ref=ff32&s=BIZ#’][COLOR=#3399cc]A09[/COLOR][/URL]
                    [SIZE=11px][URL=‘http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/vostro-3350?driverId=2V5W0&fileId=3002061156&osCode=BIOSA&languageCode=EN&categoryId=BI#OldVersion’][COLOR=#3399cc]Previous Versions[/COLOR][/URL][/SIZE][/LEFT][/COLOR][/FONT]
                    [FONT=Trebuchet MS][COLOR=#333333][LEFT][B][SIZE=11px]Description[/SIZE][/B]
                    NIRVANA 13 BIOS A09[/LEFT][/COLOR][/FONT]

                    1 Reply Last reply Reply Quote 0
                    • O
                      ozzik
                      last edited by

                      Hi,

                      I have pretty much the same problem.
                      Dell Vostro 3360.
                      When trying to register (quick registration) I get “attempting to register host” that never ends.
                      Trying the debug I got to the prompt and doing ifconfig only shows local interface (127.0.0.1),
                      which is very weird since It did load the kernel and all.
                      Pinging anything results in “network is unreachable”.
                      Tried 3.69 and 3.88 kernels.
                      Any suggestions?

                      thanks

                      1 Reply Last reply Reply Quote 0
                      • O
                        ozzik
                        last edited by

                        ok, scratch that. just figured out it was a problem with kernel.
                        Downloaded this one:
                        [url]http://www.davidouwinga.com/bzImage.zip[/url]
                        from this post: [url]http://fogproject.org/forum/threads/dell-2330-all-in-one-network-issue.1054/[/url]
                        many thanks to DaveO!!!

                        1 Reply Last reply Reply Quote 0
                        • K
                          kelly.bettendorf
                          last edited by

                          [quote=“ozzik, post: 12799, member: 6008”]ok, scratch that. just figured out it was a problem with kernel.
                          Downloaded this one:
                          [url]http://www.davidouwinga.com/bzImage.zip[/url]
                          from this post: [url]http://fogproject.org/forum/threads/dell-2330-all-in-one-network-issue.1054/[/url]
                          many thanks to DaveO!!![/quote]

                          Hey thanks again for all the help i am going to test this now. Been out of the office a few days.

                          1 Reply Last reply Reply Quote 0
                          • R
                            rynod
                            last edited by

                            hi guy check if there isn’t a second dhcp server on your net work

                            1 Reply Last reply Reply Quote 0
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