Can't Image Dell Vostro 3350 laptop



  • Hi all,

    Our school district just got a large order of Dell vostro 3350 laptops and i can’t seem to get them to work with fog.
    When trying to register with fog i get Unknown bios version aborting.( still works after a few moments)
    when trying to deploy an image error is kernel panic not syncing: attempted to kill init
    I am running FOG on Ubuntu with most up to date version of FOG/Kernel
    FOG server is working on our other computer models
    I have tried:
    Changing BIOS SATA from AHCI to ATA
    Updating BIOS
    downloading and tested diffrent Kernels:
    [FONT=Ubuntu][COLOR=#333333]Kernel - 3.8.8 Core,[/COLOR][/FONT]
    [FONT=Ubuntu][COLOR=#333333]Kernel - 3.3.3 Core,[/COLOR][/FONT]
    [FONT=Ubuntu][COLOR=#333333]Kernel - 2.6.39.1 Core,[/COLOR][/FONT]
    [FONT=Ubuntu][COLOR=#333333]Kernel - 2.6.39. Core.[/COLOR][/FONT]

    [FONT=Ubuntu][COLOR=#333333]I am at a wall with this and need to reimage them all in about a week.[/COLOR][/FONT]

    [FONT=Ubuntu][COLOR=#333333]Any ideas ?[/COLOR][/FONT]

    [FONT=Ubuntu][COLOR=#333333]Thanks![/COLOR][/FONT]



  • hi guy check if there isn’t a second dhcp server on your net work



  • [quote=“ozzik, post: 12799, member: 6008”]ok, scratch that. just figured out it was a problem with kernel.
    Downloaded this one:
    [url]http://www.davidouwinga.com/bzImage.zip[/url]
    from this post: [url]http://fogproject.org/forum/threads/dell-2330-all-in-one-network-issue.1054/[/url]
    many thanks to DaveO!!![/quote]

    Hey thanks again for all the help i am going to test this now. Been out of the office a few days.



  • ok, scratch that. just figured out it was a problem with kernel.
    Downloaded this one:
    [url]http://www.davidouwinga.com/bzImage.zip[/url]
    from this post: [url]http://fogproject.org/forum/threads/dell-2330-all-in-one-network-issue.1054/[/url]
    many thanks to DaveO!!!



  • Hi,

    I have pretty much the same problem.
    Dell Vostro 3360.
    When trying to register (quick registration) I get “attempting to register host” that never ends.
    Trying the debug I got to the prompt and doing ifconfig only shows local interface (127.0.0.1),
    which is very weird since It did load the kernel and all.
    Pinging anything results in “network is unreachable”.
    Tried 3.69 and 3.88 kernels.
    Any suggestions?

    thanks



  • Updated BIOS version is:

    [url]http://www.dell.com/support/drivers/us/en/04/ServiceTag/DMDMNT1?ref=ff32&s=BIZ[/url]

    [FONT=Trebuchet MS][COLOR=#333333][LEFT][LEFT][URL=‘http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/vostro-3350?driverId=2V5W0&osCode=BIOSA&fileId=3002061156&languageCode=EN&categoryId=BI’][SIZE=15px][COLOR=#3399cc]Vostro 3350 bios A09[/COLOR][/SIZE][/URL]
    (BIOS)[/LEFT]
    [COLOR=#339933][LEFT]Recommended[/LEFT][/COLOR]
    [LEFT][CENTER]9/12/2012[/CENTER][/LEFT][/LEFT][/COLOR][/FONT]
    [FONT=Trebuchet MS][COLOR=#333333][LEFT][URL=‘http://www.dell.com/support/drivers/us/en/04/ServiceTag/DMDMNT1?ref=ff32&s=BIZ#’][COLOR=#3399cc]A09[/COLOR][/URL]
    [SIZE=11px][URL=‘http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/vostro-3350?driverId=2V5W0&fileId=3002061156&osCode=BIOSA&languageCode=EN&categoryId=BI#OldVersion’][COLOR=#3399cc]Previous Versions[/COLOR][/URL][/SIZE][/LEFT][/COLOR][/FONT]
    [FONT=Trebuchet MS][COLOR=#333333][LEFT][B][SIZE=11px]Description[/SIZE][/B]
    NIRVANA 13 BIOS A09[/LEFT][/COLOR][/FONT]



  • Hi Kenvin,
    Thanks for the reply.

    Sure did i also tried updating BIOS then running FOG (deploy or upload) on multiple of the vostros laptops. same error :C

    we also have the latitude E5420 and E5430 FOG works just fine with them.

    The Vostro laptops are for our student laptop carts.

    Any more ideas?


  • group:cid:13:privileges:mods:members

    Did you update the BIOS on the laptop? Our laptops (Latitudes) were very picky about the BIOS, if it was revisions 01 or 02, it was almost guaranteed to fail when trying to image.



  • Here is a screenshot of the error message.

    [url="/_imported_xf_attachments/0/342_2013-06-24_07-28-53_191.jpg?:"]2013-06-24_07-28-53_191.jpg[/url]



  • When you say link to the spec sheet do you mean dells downloads and drivers support page for its service tag of the laptop?
    I am not sure how to change a driver in the kernel.
    Will get screenshot of error and post back.

    Thanks for the help.


  • Moderator

    the unsupported bios, abort error is a false alarm. It’s a low level driver error for acer laptops with a faulty fan controller. Ingore.

    The kernel panic is important. Grab a screenshot/pic of the error and post it. Also, do you best to copy and paste or link to the spec sheet for this model to see if a driver change in the kernel might help.



  • If it helps i am using a chainloader [FONT=sans-serif][COLOR=#000000]using 4.04[/COLOR][/FONT]

    DEFAULT vesamenu.c32
    MENU TITLE FOG Computer Cloning Solution
    MENU BACKGROUND fog/bg.png

    menu color title1;36;44 #ffffffff #00000000 std

    LABEL fog.local
    kernel chain.c32
    append hd0
    MENU DEFAULT
    MENU LABEL Boot from hard disk
    TEXT HELP
    Boot from the local hard drive.
    If you are unsure, select this option.
    ENDTEXT

    LABEL fog.memtest
    kernel fog/memtest/memtest
    MENU LABEL Run Memtest86+
    TEXT HELP
    Run Memtest86+ on the client computer.
    ENDTEXT

    LABEL fog.reg
    kernel fog/kernel/bzImage
    append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=autoreg keymap= web=10.40.241.30/fog/ loglevel=4 consoleblank=0
    MENU LABEL Quick Host Registration and Inventory
    TEXT HELP
    Automatically register the client computer,
    and perform a hardware inventory.
    ENDTEXT

    LABEL fog.reginput
    kernel fog/kernel/bzImage
    append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=manreg keymap= web=10.40.241.30/fog/ loglevel=4 consoleblank=0
    MENU LABEL Perform Full Host Registration and Inventory
    TEXT HELP
    Perform a full host registration on the client
    computer, perform a hardware inventory, and
    optionally image the host.
    ENDTEXT

    LABEL fog.quickimage
    kernel fog/kernel/bzImage
    append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=quickimage keymap= web=10.40.241.30/fog/ loglevel=4 consoleblank=0
    MENU LABEL Quick Image
    TEXT HELP
    This mode will allow you to image this host quickly with
    it’s default assigned image.
    ENDTEXT

    LABEL fog.sysinfo
    kernel fog/kernel/bzImage
    append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=sysinfo keymap= loglevel=4 consoleblank=0
    MENU LABEL Client System Information
    TEXT HELP
    View basic client information such as MAC address
    and FOG compatibility.
    ENDTEXT

    LABEL fog.debug
    kernel fog/kernel/bzImage
    append initrd=fog/images/init.gz root=/dev/ram0 rw ramdisk_size=127000 ip=dhcp dns=10.40.32.10 mode=onlydebug keymap= consoleblank=0
    MENU LABEL Debug Mode
    TEXT HELP
    Debug mode will load the boot image and load a prompt so
    you can run any commands you wish.

    ENDTEXT


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