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    Following a migration, character encoding issue

    Scheduled Pinned Locked Moved Unsolved FOG Problems
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    • B
      Bristow 0
      last edited by

      Hello everyone,

      Following the migration of my server to Debian Bullseye and Fog 1.5.10.1734, I have noticed problems with characters that contain accents.
      Is this a bug in this version, or have I forgotten something?

      Thanks!

      Example :

      Capture du 2026-01-05 11-02-51.png

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @Bristow 0
        last edited by

        @Bristow-0 I’m pretty sure its your systems fonts don’t have a way to represent those particular characters. The encoding displays correctly on my machine looking in a terminal.

        I’m assuming this worked, then you did an update and it stopped working? I might look at what fonts recently got updated or removed?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        B 1 Reply Last reply Reply Quote 0
        • B
          Bristow 0 @Tom Elliott
          last edited by

          @Tom-Elliott

          Indeed, it worked before the migration.

          Accented characters work on the terminal connected to my server.

          However, it is strange that it displays the ç and the spanish ñ correctly on the home page. It seems that only the é and è are not working…

          Look :
          Capture d’écran du 2026-01-05 12-00-35.png

          1 Reply Last reply Reply Quote 0
          • B
            Bristow 0
            last edited by

            Maybe this is my translation file submitted a few years ago?

            https://github.com/FOGProject/fogproject/pull/431

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @Bristow 0
              last edited by

              @Bristow-0 I’m not able to replicate the issue:

              51896f1b-4444-42b0-85a0-46071b0490c6-image.png

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • B
                Bristow 0
                last edited by

                Arghh 😞

                I tried to apply this command without any conclusive results:

                msgfmt -o /var/www/html/fog/management/languages/fr_FR.UTF-8/LC_MESSAGES/messages.mo /var/www/html/fog/management/languages/fr_FR.UTF-8/LC_MESSAGES/messages.po
                

                I did see the accents once or twice (after msgfmt command), but they disappeared after two clicks or connecting to Fog. Very strange…

                Tom ElliottT 2 Replies Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @Bristow 0
                  last edited by

                  @Bristow-0 I don’t know what OS you’re running:

                  php-gettext or php-php-gettext is the module you’ll need installed (pretty sure it already is but maybe there’s some unexpected collision occurring?)

                  If you’re on debian, you my need to also reconfigure the fr_FR.UTF-8 sudo dpkg-reconfigure locales scroll down to the fr_FR.UTF-8 selector and ensure it’s selected.

                  Tab to Ok, on the next screen choose your default (or change it if you want) and click ok. It shoudl reconfigure the languages.

                  Other os’s the glibc/lanugage packs just need to be installed.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  B 1 Reply Last reply Reply Quote 1
                  • Tom ElliottT
                    Tom Elliott @Bristow 0
                    last edited by

                    @Bristow-0 Just cause I’m a dweeb:

                    You can simplify this command for reformatting with:

                    msgfmt -o /var/www/html/fog/management/languages/fr_FR.UTF-8/LC_MESSAGES/messages.{m,p}o
                    

                    Theoretically. I don’t think it’d cause issues, but explicit is known for sure.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • B
                      Bristow 0 @Tom Elliott
                      last edited by

                      @Tom-Elliott

                      I’m on Debian Bullseye.

                      I can’t install php-gettext, and i installed php-php-gettext (not installed), restart php7.4 but no better.

                      1 Reply Last reply Reply Quote 0
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