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Location Plugin Issues?

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FOG Problems
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  • H
    hummela
    last edited by Apr 13, 2023, 1:13 PM

    We are using the Location plugin with storage nodes across 6 different locations. We had a hard drive fail in one of the storage nodes and I rebuilt it yesterday. The storage node is up and active, but I cannot assign it to the correct location on the Locations tab. I can click the location, tell it to use the correct storage node, and I get a successful message when clicking save, but when going back to locations, it does not have the storage node assigned, only * next to the location. I even tried creating a brand new location and when I clicked save, it did not appear in the location tab even though I got a success message.

    All storage nodes/DB server are running Ubuntu 20.04 and running dev-branch 1.5.10.4.

    1 Reply Last reply Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Apr 13, 2023, 7:10 PM

      @hummela Sounds like a bug on first sight. Will need to investigate.

      Though you might help us checking the apache error log (see my signature) if there is any hint on an error.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      H 1 Reply Last reply Apr 13, 2023, 8:18 PM Reply Quote 0
      • H
        hummela @Sebastian Roth
        last edited by Apr 13, 2023, 8:18 PM

        @Sebastian-Roth

        Seems no hints here unfortunately. Tried updating the location again and immediately checking logs and this was all that was reported:

        redacted:~$ tail /var/log/php7.4-fpm.log
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 49963 exited with code 0 after 11202.532821 seconds from start
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 57441 started
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 49961 exited with code 0 after 11205.012798 seconds from start
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 57442 started
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 49964 exited with code 0 after 11202.725741 seconds from start
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 57445 started
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 49962 exited with code 0 after 11205.098800 seconds from start
        [13-Apr-2023 15:20:00] NOTICE: [pool www] child 57446 started
        [13-Apr-2023 15:20:13] NOTICE: [pool www] child 49969 exited with code 0 after 11209.884619 seconds from start
        [13-Apr-2023 15:20:13] NOTICE: [pool www] child 57455 started
        redacted:~$ tail /var/log/apache2/error.log
        [Thu Apr 13 00:00:35.653198 2023] [mpm_prefork:notice] [pid 968] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
        [Thu Apr 13 00:00:35.653216 2023] [core:notice] [pid 968] AH00094: Command line: '/usr/sbin/apache2'
        
        
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        • H
          hummela
          last edited by Apr 26, 2023, 1:35 PM

          I’m wondering if it has to do with spaces in the FOG Node names? Reading the forums here I found out that I should be able to click on the names of the Nodes on the Kernel Versions page to see their actual kernel versions but those menus do not open either. All of our Nodes and server itself have spaces in the names of them.

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          • S
            Sebastian Roth Moderator
            last edited by May 3, 2023, 5:54 AM

            @hummela Not sure if spacing in names could cause this. I have not had much time lately and couldn’t find the time to look into this. But it’s on the list. Will get back to you.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 1
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