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    HP Elite X2 G4 imaging stuck on rEFInd

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    • A
      akaushansky
      last edited by

      Hi guys,
      i am new to FOG and also not that much of a Linux guy, but need to get it working…

      INPUTS:
      We have in our environment FOG 1.5.8 installed and running.
      Base Win 10 Pro image, created and prepared on VM. The image works fine on HP 1070 & 1080 backpack computers.

      I have an HP Elite X2 G4 tablet that needs to be imaged with Win 10 Pro OS.
      Secure boot disabled and Legacy enabled. DMA disabled.

      The only way i can get any progress with FOG right now is:

      1. Disable EUFI and boot with legacy to connect FOG and load image.
      2. Enable EUFI after reboot to boot from HD.

      I face 2 issues:

      1. Want to get it working without re-entering BIOS and switch EUFI-LEGACY and back.
        2… (Show stopper) - After reboot and start from HD it stuck on rEFInd.

      How can i pass this rEFInd issue?

      I tryed to work with FOG 1.5.9.
      I tryed to recompile and rebuild iPXE.

      What else can i try to get it working?

      (Again, please, i am not a linux guy, please be patient and if you need some logs or printouts explain how to get them…)

      george1421G 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @akaushansky
        last edited by

        @akaushansky I think we need to isolate your issues. You told us about the work around (BIOS mode) with this computer, but what is the problem? Where does it stop imaging? What error message does it present?

        Having a clear picture of the problem (taken with a mobile phone) will also give us important clues to where its stopping in the process. Is I getting to the fog iPXE menu? Is it hanging once FOS Linux starts? Is fos linux not seeing the network adapter? Not working, is not clear enough.

        Lets see if we can solve the problem why you have to switch back to bios mode to image. Once we get that worked out then we can focus on refind.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • A
          akaushansky
          last edited by

          Thank you George for quick reply.

          So, the issue with BIOS changing I solved. It was the settings in “ROM Launch Policy”. Whenever legacy boot was enabled network boot moved to legacy. Ones i changed “ROM Launch Policy” to UEFI only, the network boot appeared in UEFI menu order. Now PXE boot works without changing back-forward…

          The only issue remains and it’s a big one - the boot stuck on “rEFInd - Initializing…” after image deployed.

          Here is the scenario.
          Schedule image deploy in FOG -> Reboot -> boot from network -> image deployed -> reboot -> stuck on “rEFInd - Initializing…”.
          65adba2a-90d6-4c10-b8f5-546307a0f896-image.png

          i can’t even restart with CnTr-Alt-Del. only long press on power btn helps.

          1 Reply Last reply Reply Quote 0
          • A
            akaushansky
            last edited by

            I found another thread about rEFInd issue on HP and a suggestion was to downgrade rEFInd to 10.9 or 11 version.
            I tried both. didn’t help.
            BUT, creating bootable USB with 0.11.00 version worked. the very same rEFInd.efi and conf work on USB and dont work on FOG…

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              @akaushansky said in HP Elite X2 G4 imaging stuck on rEFInd:

              BUT, creating bootable USB with 0.11.00 version worked. the very same rEFInd.efi and conf work on USB and dont work on FOG…

              It’s not FOG itself causing the problem but the same binary being loaded and run in a different way. Loading it the PXE boot way seems to cause trouble on this particular hardware.

              Have you updated the UEFI firmware to the latest version? Have you updated iPXE to the latest version?

              No promise this will help but it is worth a try.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
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