Error Updating database

[hernani]

Hi,

I need some help, because we can’t no longer capture images. At the end of the process, there is an error when updating database. Deploy is possible.

[proxy_fcgi:error] [pid 39467] [client XX.XX.XX.XX:48692] AH01071: Got error ‘PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 8192 bytes) in /var/www/html/fog/lib/fog/fogftp.class.php on line 655\n’

FOG Version: 15.9.RC2
Ubuntu 14.04.6 LTS

THX

[george1421]

@hernani First I would recommend that you update your version of FOG. you are on 1.5.9RC2. I would at least go to 1.5.9 or even better once at 1.5.9 switch to the dev-branch and move up to 1.5.9.111.

If you use the git method to install FOG then just switch to the /root/fogproject directory and do a git pull command then switch to the bin directory and rerun the installer ./installfog.sh script again.

After that if you want to upgrade to the dev-branch you can issue these commands.

cd /root/fogproject
git checkout dev-branch
git pull
cd bin
./installfog.sh

That might not take care of this issue, but at lest if you are on the latest release the devs can help you.

Typically when we see this problem at the end of capture with an ftp error message its because someone changed the fogproject linux user account or password. The memory exhaustion issue might be addressed in the update. I know I’ve seen this error before quite a while ago.