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Direct Access and FOG

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  • T
    Taspharel
    last edited by Sep 9, 2021, 9:53 AM

    Dear Community / Developers.

    We have been using FOG for quite some time now, very happy with it.

    Now we have started moving clients out of the office due to the lockdowns and have them accessing our network via Direct Access.

    This works via IPv6 through a Direct Access Server in a separate network zone.

    I am able to create the necessary firewall rules to get the Direct Access Server and the FOG server communicating with each other. The clients contact the Direct Access Server, communication is forwarded to FOG and back.

    I can see that the clients contact FOG in the fog.log.

    What doesnt work is accessing files from snapins for any client that accesses the system via IPv6. The FOG server runs on IPv4 because thats the system used within the office network as well. The DAC Server does seem to do some translating, hence the successful connections, but it seems as though in this case it doesnt work / translate well?

    Is there anybody with experience in this area or some general tips on how to make this work?

    Our FOG runs on a linux server (Centos) within the office network with the further connection to the DAC through the above mentioned path.

    When checking the Log file i can see the client getting the information that a snapin is set to be executed, but then when accessing the file i can see that an ipv6 address seems to be used and get a line saying that access is not possible.

    The same snapin for a non-DAC client from within the network works flawlessly.

    Any help / tips is / are appreciated !

    Best wishes
    Sébastien

    M 1 Reply Last reply Dec 3, 2021, 8:01 PM Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Sep 9, 2021, 4:12 PM

      @taspharel said in Direct Access and FOG:

      When checking the Log file i can see the client getting the information that a snapin is set to be executed, but then when accessing the file i can see that an ipv6 address seems to be used and get a line saying that access is not possible.

      Please post that part of the logs here in the forums. That way we are less likely to miss-understand things.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • M
        migsterzs @Taspharel
        last edited by Dec 3, 2021, 8:01 PM

        @taspharel I have the same issue. Any updates?

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Dec 3, 2021, 9:00 PM

          @migsterzs Can you please post your fog-client log here so we see the actually calls and might be able to help.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
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