Kernel Update failed

[JYost]

While attempting to image a device this morning I rececived a “No network interfaces found, your kernel is most probably missing the correct driver!”. So, I went to update the Kernel and received this error during the file transfer:
"Type: 2, File: /var/www/html/fog/lib/fog/fogftp.class.php, Line: 465, Message: ftp_login(): Login incorrect., Host: x.x.x.x, Username: fogproject
As a final measure I attempted to reset and sync the service account password which is what I believe the above error is referring to - I followed the procedure here step by step: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password
After re-running the fog installer to re-sync everything I’m still receiving the errors when imaging and when trying to update the kernel. Strange because everything was working fine on Friday. Am I missing something? What should I do from here? (Ubuntu 20.x with FOG 1.5.9)

[Sebastian Roth]

@JYost First let’s see if you have two web roots that would interfere and could cause such sympthoms. Run ls -al /var/www /var/www/html on your FOG server and post the full output here.

[JYost]

/var/www:
total 16
drwxr-xr-x  3 root     root     4096 Jun 22 13:55 .
drwxr-xr-x 15 root     root     4096 Mar  9 13:44 ..
lrwxrwxrwx  1 root     root       18 Jun 22 13:55 fog -> /var/www/html/fog/
drwxr-xr-x  3 root     root     4096 Jun 28 09:07 html
-rw-r--r--  1 www-data www-data   52 Mar  9 13:47 index.php

/var/www/html:
total 28
drwxr-xr-x  3 root     root      4096 Jun 28 09:07 .
drwxr-xr-x  3 root     root      4096 Jun 22 13:55 ..
drwxr-xr-x 10 www-data www-data  4096 Jun 28 09:09 fog
-rw-r--r--  1 root     root     10918 Mar  9 13:44 index.html
-rw-r--r--  1 www-data www-data    52 Jun 22 13:54 index.php

[Sebastian Roth]

@JYost Ok the web document root looks fine. Double check George’s tutorial on resyncing the account.

[JYost]

Well, sync’ing everything up a second time worked like a charm. Thank you for your help Sebastian!!