• Hello, can you help me please. During Full host, quick host registration or hardware diagnostic I get error no hardrive. Uncompatibilty drive 256 PCIe NMme SSID.
    Thank you. I have latest update FOG.

  • Moderator

    @fog_client Hello, its good to know these devices have that raid mode switch. Good job finding it in the bios. If you only have one drive in these computers you can leave it in ahci mode and be happy. Windows will not see any performance loss in this mode.

  • Senior Developer

    @fog_client Great to hear you found the setting in the BIOS!


  • @sebastian-roth Dear Sebastian and George, sorry for my bad english, but i dont konw exactly how you say that. You WIN. Bless you !!! You said a true, try to find, where is possible to change RAID (or switch it off) Here is a solution.

    1. Open BIOS
    2. Hit F2 enter bios select second tab of BIOS then hit Ctrl+S to enable hidden menu change Optane with RAID to AHCI.
    3. Save setting end exit.

    I rerun fog compatibility and thats it. FOG seems to be compatible with FOG.

    I have almost 40 devices here, so you probably understand, how much both of you here helped me.

  • Senior Developer

    @fog_client From the lspci output we clearly see this is setup in RAID mode. I have read about very few devices that do not allow to switch from RAID to AHCI which makes it impossible to use Linux and therefore FOG. Though I am still not sure if that’s the case and so I started searching the web for people using Linux on this particular model. So far I have not found much…


  • Moderator

    @fog_client Ok lets start a deep dive into this hardware.

    1. Manually register this target computer with FOG. You will need the mac address of the network adapter to manually register it in the web ui.
    2. Next schedule a capture/deploy (doesn’t matter) before you hit the schedule task button tick the debug checkbox then hit the schedule task.
    3. PXE boot the target computer. You may still see an error or two but we will work through those. As the target computer boots you will see several screens of text that you will need to clear using the enter key. Eventually you will be dropped to the FOS Linux command prompt.
    4. At the FOS linux command prompt lets key in a few commands.
      lspci | grep -i sata
      if that doesn’t give a result
      lspci | grep -i raid
      If that doesn’t give a result
      lspci | grep -i nvme

    Now one of those will give an output that looks similar to this

    lspci | grep -i sata
    00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 04)
    

    Now for this next command the hardware location is important. In the above example the hardware location is 00:1f.2 This number will be different for your hardware. So collect that value because you will need it when you look through this list.

    lspci -nn -k | more

    Look through that list for the hardware location and take a picture of that line with a mobile phone. There will be more than one line (probably 3 total) in the description. I need the entire group.

    The output might look similar to this

    00:1f.0 ISA bridge [0601]: Intel Corporation QM87 Express LPC Controller [8086:8
    c4f] (rev 04)
    	Subsystem: Dell QM87 Express LPC Controller [1028:05be]
    	Kernel driver in use: lpc_ich
    	Kernel modules: lpc_ich
    00:1f.2 SATA controller [0106]: Intel Corporation 8 Series/C220 Series Chipset F
    amily 6-port SATA Controller 1 [AHCI mode] [8086:8c03] (rev 04)
    	Subsystem: Dell 8 Series/C220 Series Chipset Family 6-port SATA Controll
    er 1 [AHCI mode] [1028:05be]
    	Kernel driver in use: ahci
    	Kernel modules: ahci
    00:1f.3 SMBus [0c05]: Intel Corporation 8 Series/C220 Series Chipset Family SMBu
    s Controller [8086:8c22] (rev 04)
    	Subsystem: Dell 8 Series/C220 Series Chipset Family SMBus Controller [10
    28:05be]
    	Kernel modules: i2c_i801
    

    So I would need to know the details about this on your hardware.

    00:1f.2 SATA controller [0106]: Intel Corporation 8 Series/C220 Series Chipset F
    amily 6-port SATA Controller 1 [AHCI mode] [8086:8c03] (rev 04)
    	Subsystem: Dell 8 Series/C220 Series Chipset Family 6-port SATA Controll
    er 1 [AHCI mode] [1028:05be]
    	Kernel driver in use: ahci
    	Kernel modules: ahci
    

    That will tell use about the driver.

    And then the grab a screen shot of this command too lsblk


  • Senior Developer

    @fog_client If the upload of pictures does not work you might put those up on an external Server and post a link here.


  • This post is deleted!

  • @george1421 Please help me, I have plenty of this computers.
    And I am not able to send you an image.
    They are in uefi mode and there is no another posibility.

  • Moderator

    @fog_client Is the target computer in uefi mode or bios mode?

    I don’t know the Acer models, but in the firmware settings is there a hard drive mode where you can pick between raid and ahci mode? If so pick ahci mode.

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