• Recent
    • Unsolved
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Capturing image update database failed

    Scheduled Pinned Locked Moved
    FOG Problems
    3
    22
    2.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B
      Baessens @Sebastian Roth
      last edited by Baessens

      @Sebastian-Roth

      0a7687bb-47ac-4b02-9639-007df9f1f0e5-image.png

      It’s an Ubuntu server. (16.04)
      I just tested it and cannot upload an image anymore at all. I have no problem deploying old images.

      I also moved the temporary folders before trying to capture.

      I capture on one fog-server(FOG1) then let it replicate to 3 other FOG servers which are full nodes. Then i just export and import the images list from FOG1 to the others. Maybe there’s a problem over on some other FOG server with creds, i’ll check some things.

      I last uploaded an image on 25th of august, without issues.

      Thanks

      1 Reply Last reply Reply Quote 0
      • B
        Baessens
        last edited by Baessens

        @Sebastian-Roth

        Also: the /images folder is on a different location(virtual hard drive) then the OS.
        EDIT: i’m now on 1.5.9 and deleted all the storage nodes. Still same problem.

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Sebastian Roth

          @Baessens Taking another close look at the error message I found that I got the dot at the end of Could not create file. wrong. It’s not the dot marking the current directory but just a full stop at the end of the sentence.

          Please grab the FTP connection settings (IP: 10.0.0.40, user: fogproject and password) from your /opt/fog/.fogsettings file, connect to your FOG server using any known FTP client program and try create directory /images/dev/0800275021ae and upload a random file to that new directory.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          B 2 Replies Last reply Reply Quote 0
          • B
            Baessens @Sebastian Roth
            last edited by

            @Sebastian-Roth Thanks for your reply.
            The password in the /.fogsettings file is different then the one in the GUI under TFTP server.
            Should i change the one in the GUI to match the one in /.fogsettings?

            Also i can upload a random file in there.
            2e464f2a-c414-41b0-a669-fcac02fb6b0c-image.png

            1 Reply Last reply Reply Quote 0
            • B
              Baessens @Sebastian Roth
              last edited by

              @Sebastian-Roth I can also create a directory and upload a random file into that new dir.

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth

                @Baessens said in Capturing image update database failed:

                The password in the /.fogsettings file is different then the one in the GUI under TFTP server.

                Are the usernames different as well?? When only the password is different we should see a login error in the picture instead of a “Could not create” message I reckon.

                Please go through this: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                B 1 Reply Last reply Reply Quote 0
                • B
                  Baessens @Sebastian Roth
                  last edited by Baessens

                  @Sebastian-Roth
                  92a89930-4109-40fd-9886-bb614d8cec58-image.png

                  It seems to only be the password that is different.
                  i’ll try that resyncing thing too.

                  1 Reply Last reply Reply Quote 0
                  • B
                    Baessens
                    last edited by

                    @Sebastian-Roth I am still getting the same error.
                    I might just install a whole new server. Can you think of anything else that might be causing the error?

                    Thanks for all your help allready.

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      @Baessens Too bad. I usually try to dig into things till I find the root cause of it. Though I understand if this just seems unsolvable.

                      Re-reading most of the topic I saw that you seem to have a subdirectory /images/dev/dev. Though I don’t think this can cause the issue I am wondering where this came from. Please run ls -alR /images/dev/dev and post output here.

                      Meanwhile I am digging through the code to see what else we can try.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      B 1 Reply Last reply Reply Quote 0
                      • B
                        Baessens @Sebastian Roth
                        last edited by

                        @Sebastian-Roth
                        Could it have something to do with the SQL creds?

                        I think it must have happened after an update, either from FOG or Ubuntu.

                        95542a20-25a8-4884-ab00-730ff232e904-image.png

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by

                          @Baessens said in Capturing image update database failed:

                          Could it have something to do with the SQL creds?

                          With SQL creds wrong you’d see completely other issues and wouldn’t even be able to schedule a task in the web UI.

                          I think it must have happened after an update, either from FOG or Ubuntu.

                          Don’t think I have ever seen this happen from an update. Possibly something you did when moving images to a differnt disk/partition.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Sebastian Roth

                            @Baessens Ohhhhhhhh no!!! Why haven’t I noticed this before??? Can’t believe it. The second picture of your initial post actually has the solution to this riddle in it already. Image is named UEFI01/09/20v2004 and as a forward slash is the directory separator on Linux systems it will fail to rename the uploaded image…

                            Simply use dashes (-) instead of the slash in both the image name and path and I am sure it will upload just fine.

                            We don’t get that very often and I actually thought we had some kind of regex check in the web UI to prevent from this but seems like I was wrong.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            B 2 Replies Last reply Reply Quote 2
                            • B
                              Baessens @Sebastian Roth
                              last edited by

                              @Sebastian-Roth Wow… Good spot! I always use a dash, but for some reason it uses / in the path.
                              It doesn’t show it in the images list tho, need to click on the image name to actually see it.
                              I think there is a regex check but only for the image name, not the path. (which is usually the same)

                              I’ll try it right away.

                              28326534-646a-4479-a6b8-38c4abe7a295-image.png

                              1 Reply Last reply Reply Quote 0
                              • B
                                Baessens @Sebastian Roth
                                last edited by

                                Works fine now. Thanks @Sebastian-Roth !

                                1 Reply Last reply Reply Quote 1
                                • 1
                                • 2
                                • 2 / 2
                                • First post
                                  Last post

                                250

                                Online

                                11.7k

                                Users

                                17.1k

                                Topics

                                154.7k

                                Posts
                                Copyright © 2012-2024 FOG Project