Token.dat missing

[PBT]

Re: FOG Client cannot communicate with the server (token.data missing)

Hello,
i’ve the same problem and unable to find a fix.
fog.log file :

04/03/2020 15:09 Client-Info Version: 0.11.16
04/03/2020 15:09 Client-Info OS: Windows
04/03/2020 15:09 Middleware::Authentication Waiting for authentication timeout to pass
04/03/2020 15:11 Middleware::Communication Download: http://10.0.0.8/fog/management/other/ssl/srvpublic.crt
04/03/2020 15:11 Data::RSA FOG Server CA cert found
04/03/2020 15:11 Middleware::Authentication Cert OK
04/03/2020 15:11 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
04/03/2020 15:11 Middleware::Authentication ERROR: Could not get security token
04/03/2020 15:11 Middleware::Authentication ERROR: Le fichier ‘C:\Program Files (x86)\FOG\token.dat’ est introuvable.
04/03/2020 15:11 Middleware::Communication POST URL: http://10.0.0.8/fog/management/index.php?sub=requestClientInfo&authorize&newService
04/03/2020 15:11 Middleware::Response Invalid security token

Please help me.
Pascal

[Sebastian Roth]

@PBT said in Token.dat missing:

Response Invalid security token

This is the actual error in your case. Please go to the FOG web UI and see if the client is already in the host’s list. You might need to approve it!

If it is in the host list, then do a “Reset Encryption Data” (button in the host’s settings).