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    PXE-E32: TFTP open time out on palo alto dhcp server

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    • F
      fernando.martinez
      last edited by

      Hi Sebastian

      This sounds good, I tried it and the error is different now.
      2e54ce0b-5c84-4471-8919-bedf4d5d2592-image.png
      It seems it can’t find the pxe file.
      The dnsmasq configuration shouldn’t give me problems with my dns server, really?

      Many thanks!

      george1421G 1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @fernando-martinez Please run ls -al /tftpboot/ on your FOG server and post output here.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @fernando.martinez
          last edited by george1421

          @fernando-martinez will you post the dnsmasq config file as you have it. DNSMASQ is getting to this line and then either not sending the right command or the file name is for what ever reason incorrectly formatted.

          pxe-prompt="Booting FOG Client", 1
          

          Also if you go into the /var/log directory on the fog server and key in grep -R -i tftp * that will show you the file and what the target computer is asking for via tftp. Just look in that list for the IP address of the target computer 192.168.96.61

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • F
            fernando.martinez
            last edited by Sebastian Roth

            @Sebastian-Roth said in PXE-E32: TFTP open time out on palo alto dhcp server:

            ls -al /tftpboot/

            root@SRVOPTIFOGADMIN:~# ls -al /tftpboot/
            total 7264
            drwxrwxrwx  5 fogproject root    4096 feb  1 12:54 .
            drwxr-xr-x 26 root       root    4096 ene 28 13:14 ..
            drwxrwxrwx  2 fogproject root    4096 ene 28 13:14 10secdelay
            -rwxrwxrwx  1 fogproject root     868 ene 28 13:14 boot.txt
            -rwxrwxrwx  1 root       root     459 ene 28 13:14 default.ipxe
            drwxrwxrwx  2 fogproject root    4096 ene 28 13:14 i386-efi
            -rwxrwxrwx  1 fogproject root  226944 ene 28 13:14 intel.efi
            -rwxrwxrwx  1 fogproject root   98224 ene 28 13:14 intel.kkpxe
            -rwxrwxrwx  1 fogproject root   98272 ene 28 13:14 intel.kpxe
            -rwxrwxrwx  1 fogproject root   98356 ene 28 13:14 intel.pxe
            -rwxrwxrwx  1 fogproject root 1016960 ene 28 13:14 ipxe.efi
            -rwxrwxrwx  1 fogproject root  880640 ene 28 13:14 ipxe.iso
            -rwxrwxrwx  1 fogproject root  359745 ene 28 13:14 ipxe.kkpxe
            -rwxrwxrwx  1 fogproject root  359793 ene 28 13:14 ipxe.kpxe
            -rwxrwxrwx  1 fogproject root  359243 ene 28 13:14 ipxe.krn
            -rwxrwxrwx  1 fogproject root  359243 ene 28 13:14 ipxe.lkrn
            -rwxrwxrwx  1 fogproject root  359688 ene 28 13:14 ipxe.pxe
            -rwxrwxrwx  1 fogproject root 1409024 ene 28 13:14 ipxe.usb
            -rwxrwxrwx  1 fogproject root  123448 ene 28 13:14 ldlinux.c32
            -rwxrwxrwx  1 fogproject root  187820 ene 28 13:14 libcom32.c32
            -rwxrwxrwx  1 fogproject root   26468 ene 28 13:14 libutil.c32
            -rwxrwxrwx  1 fogproject root   26140 ene 28 13:14 memdisk
            -rwxrwxrwx  1 fogproject root   29208 ene 28 13:14 menu.c32
            -rwxrwxrwx  1 fogproject root   43210 ene 28 13:14 pxelinux.0.old
            drwxrwxrwx  2 fogproject root    4096 ene 28 13:14 pxelinux.cfg
            -rwxrwxrwx  1 fogproject root  225856 ene 28 13:14 realtek.efi
            -rwxrwxrwx  1 fogproject root   99051 ene 28 13:14 realtek.kkpxe
            -rwxrwxrwx  1 fogproject root   99099 ene 28 13:14 realtek.kpxe
            -rwxrwxrwx  1 fogproject root   99119 ene 28 13:14 realtek.pxe
            -rwxrwxrwx  1 fogproject root  225152 ene 28 13:14 snp.efi
            -rwxrwxrwx  1 fogproject root  225440 ene 28 13:14 snponly.efi
            -rwxrwxrwx  1 fogproject root   97740 ene 28 13:14 undionly.kkpxe
            -rwxrwxrwx  1 fogproject root   97788 ene 28 13:14 undionly.kpxe
            -rwxrwxrwx  1 fogproject root   97741 ene 28 13:14 undionly.pxe
            -rwxrwxrwx  1 fogproject root   29728 ene 28 13:14 vesamenu.c32
            

            @george1421
            this is my dnsmasq config
            a7748fcf-1a1d-4445-a635-cce3b3e2b39e-image.png

            And this is the log, i don’t see the target computer 192.168.96.61

            root@SRVOPTIFOGADMIN:/var/log# grep -R -i tftp *
            auth.log:Jan 28 12:59:51 SRVOPTIFOGADMIN groupadd[3428]: group added to /etc/group: name=tftp, GID=121
            auth.log:Jan 28 12:59:51 SRVOPTIFOGADMIN groupadd[3428]: group added to /etc/gshadow: name=tftp
            auth.log:Jan 28 12:59:51 SRVOPTIFOGADMIN groupadd[3428]: new group: name=tftp, GID=121
            auth.log:Jan 28 12:59:51 SRVOPTIFOGADMIN useradd[3432]: new user: name=tftp, UID=114, GID=121, home=/var
            auth.log:Jan 28 12:59:51 SRVOPTIFOGADMIN usermod[3437]: change user 'tftp' password
            auth.log:Jan 28 12:59:51 SRVOPTIFOGADMIN chage[3442]: changed password expiry for tftp
            auth.log:Jan 28 12:59:51 SRVOPTIFOGADMIN chfn[3445]: changed user 'tftp' information
            auth.log:Jan 29 13:25:00 SRVOPTIFOGADMIN polkitd(authority=local): Operator of unix-process:11807:770878 action org.freedesktop.systemd1.manage-units for system-bus-name::1.20 [systemctl restart tftpd-hpa] (o
            auth.log:Jan 29 13:27:23 SRVOPTIFOGADMIN polkitd(authority=local): Operator of unix-process:11967:772326 action org.freedesktop.systemd1.manage-units for system-bus-name::1.23 [systemctl restart tftpd-hpa] (o
            dpkg.log.1:2020-01-28 12:59:49 install tftpd-hpa:amd64 <ninguna> 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:49 status half-installed tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:49 status unpacked tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:49 status unpacked tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:50 configure tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1 <ninguna>
            dpkg.log.1:2020-01-28 12:59:50 status unpacked tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:50 status unpacked tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:50 status unpacked tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:50 status half-configured tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:52 status installed tftpd-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:57 install tftp-hpa:amd64 <ninguna> 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:57 status half-installed tftp-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:57 status unpacked tftp-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:57 status unpacked tftp-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:58 configure tftp-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1 <ninguna>
            dpkg.log.1:2020-01-28 12:59:58 status unpacked tftp-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:58 status half-configured tftp-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            dpkg.log.1:2020-01-28 12:59:58 status installed tftp-hpa:amd64 5.2+20150808-1ubuntu1.16.04.1
            syslog:Feb  1 10:44:38 SRVOPTIFOGADMIN dnsmasq[25135]: opciones al compilar: IPv6 GNU-getopt DBus i18n I
            syslog:Feb  1 10:49:26 SRVOPTIFOGADMIN dnsmasq[25529]: opciones al compilar: IPv6 GNU-getopt DBus i18n I
            syslog:Feb  1 10:57:26 SRVOPTIFOGADMIN dnsmasq[1130]: opciones al compilar: IPv6 GNU-getopt DBus i18n ID
            syslog:Feb  1 10:57:26 SRVOPTIFOGADMIN systemd[1]: Starting LSB: HPA's tftp server...
            syslog:Feb  1 10:57:26 SRVOPTIFOGADMIN tftpd-hpa[1274]:  * Starting HPA's tftpd in.tftpd
            syslog:Feb  1 10:57:26 SRVOPTIFOGADMIN tftpd-hpa[1274]:    ...done.
            syslog:Feb  1 10:57:26 SRVOPTIFOGADMIN systemd[1]: Started LSB: HPA's tftp server.
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN systemd[1]: Stopping LSB: HPA's tftp server...
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN tftpd-hpa[8367]:  * Stopping HPA's tftpd in.tftpd
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN tftpd-hpa[8367]:    ...done.
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN systemd[1]: Stopped LSB: HPA's tftp server.
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN systemd[1]: Starting LSB: HPA's tftp server...
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN tftpd-hpa[8375]:  * Starting HPA's tftpd in.tftpd
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN tftpd-hpa[8375]:    ...done.
            syslog:Feb  1 12:45:05 SRVOPTIFOGADMIN systemd[1]: Started LSB: HPA's tftp server.
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN systemd[1]: Stopping LSB: HPA's tftp server...
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN tftpd-hpa[8591]:  * Stopping HPA's tftpd in.tftpd
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN tftpd-hpa[8591]:    ...done.
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN systemd[1]: Stopped LSB: HPA's tftp server.
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN systemd[1]: Starting LSB: HPA's tftp server...
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN tftpd-hpa[8600]:  * Starting HPA's tftpd in.tftpd
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN tftpd-hpa[8600]:    ...done.
            syslog:Feb  1 12:48:13 SRVOPTIFOGADMIN systemd[1]: Started LSB: HPA's tftp server.
            
            1 Reply Last reply Reply Quote 0
            • F
              fernando.martinez
              last edited by

              @Sebastian-Roth @george1421

              FYI,

              I have tried downloading “undionly.kpxe” whith this comand “tftp -i 192.168.96.204 get undionly.pxe” on my tftp windows client and it seems that I download it correctly.

              228e86e1-0e3a-4a77-9424-8000d449db77-image.png

              Any idea? Thanks

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @fernando-martinez Manual TFTP download on a Windows machine is a great test. Should have suggested that way earlier. Now we know TFTP is working.

                Re-read the whole topic I noticed that we see VMware, Inc. in one of the pictures. Can you tell us more about your setup? I guess you have VMware Workstation or ESXi server running and try to PXE boot from the FOG server. Can you please try some physical machine within your network as well? Just your normal Windows PC will do, reboot and select PXE boot as temporary first boot. This won’t cause any trouble on the PC. Just to see if this is booting to the menu.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • F
                  fernando.martinez
                  last edited by

                  @Sebastian-Roth
                  We are trying on ESXI VM Machine, but we have the same problem whith a physical machine from my network.

                  de9762f4-dbc3-4861-8b85-743c29b0519e-image.png

                  We have another Fog Server on another networwk running correctly whith physicals and VM machines.
                  The only diference is the dhcp server, the first is Palo Alto and the other is Winows Server DHCP.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @fernando-martinez There must be something we overlook here but I can seem to get it. You can manually download the file via Windows tftp command so it should work.

                    Would you please try to capture a network packet dump on your FOG server when this PXE issue happens so we see what is actually sent over the wire? https://forums.fogproject.org/topic/9673/when-dhcp-pxe-booting-process-goes-bad-and-you-have-no-clue

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @Sebastian Roth
                      last edited by

                      @Sebastian-Roth Collecting the pcap from a witness computer if the target is on a different vlan from the FOG server, or from the FOG server to get the best info if the target computer is on the same vlan as the FOG server.

                      @fernando-martinez if your target computer is on a different vlan than the fog server install wireshark on a witness computer and use the capture filter of port 67 or port 68

                      If the target computers is on the same subnet as the fog server then use the instructions in the tutorial.

                      Upload the pcap to a file share site (i.e. google drive, dropbox, etc) and share as public read. Either post the link here or DM either Sebastian or myself and we will look at the pcap and tell you what we see. Be sure to use the capture filter outlined so we do see things we shouldn’t in your packet capture.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      1 Reply Last reply Reply Quote 1
                      • F
                        fernando.martinez
                        last edited by

                        @george1421 said in PXE-E32: TFTP open time out on palo alto dhcp server:

                        uter is on a different vlan than the fog server install

                        @Sebastian-Roth

                        85d82d40-b39a-493c-9c7b-cf2a62657089-image.png

                        this is de output.pcap.
                        Fog Server: 192.168.96.204
                        Fog Client: 192.168.96.182

                        The server and client are in the same Vlan.
                        Do you need more info?

                        Thanks

                        1 Reply Last reply Reply Quote 0
                        • F
                          fernando.martinez
                          last edited by

                          @george1421 @Sebastian-Roth

                          https://www.dropbox.com/s/fn4b256v81ttvlg/output.pcap?dl=0

                          here is the pcap file.

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @fernando.martinez
                            last edited by george1421

                            @fernando-martinez I’ll be able to look at the pcap file in detail in a few minutes.

                            The first pass at it I see a problem. The client is asking for undionly.kpxe.0 which is an indication that you have a version of dnsmasq on your fog server that is older than version 2.75. Older versions than that always appended .0 for some legacy reason. You should upgrade to a newer version of dnsmaq, but you can trick it by creating a sym link between undionly.kpxe.0 and undionly.kpxe in the /tftpboot directory. You will need to do the same for ipxe.efi to ipxe.efi.0

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            1 Reply Last reply Reply Quote 1
                            • F
                              fernando.martinez
                              last edited by

                              @fernando-martinez said in PXE-E32: TFTP open time out on palo alto dhcp server:

                              tftp -i 192.168.96.204 get undionly.pxe

                              Dnsmasq version is 2.75, I tried to create a sym link but i have the same problem.

                              4738098c-dd6b-4781-b446-d2652f97b756-image.png

                              george1421G 1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @fernando.martinez
                                last edited by george1421

                                @fernando-martinez would you grab another pcap with these links in place?

                                What I find strange is that why is it appending the .0 to the file name and why does it appear to request the file and appear to download it. From your picture of the pcap (it appears you deleted the original pcap) the client asks for the file size of undionly.kpxe.0 and it appears to get the file size because it asks for the file next from 96.204. If that file did not exist it should have not attempted to download it but fail on the file size request.

                                Edit: Ah I had the version wrong it needs to be 2.76 or later ref: https://forums.fogproject.org/topic/12796/installing-dnsmasq-on-your-fog-server

                                That config file “should” work with 2.75 but we will see the .0 file name appended onto the file name like we see in the pcap.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  @fernando-martinez said in PXE-E32: TFTP open time out on palo alto dhcp server:

                                  I tried to create a sym link but i have the same problem.

                                  From the picture we see you created the symlinks in the fogproject source directory. You need to create thos in /tftpboot/ directory…

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    fernando.martinez
                                    last edited by

                                    @Sebastian-Roth @george1421

                                    Hello guys! we did it!!
                                    I created sym link in /tftpboot directory and i’ts worked!!
                                    Now we have to configure.

                                    51659567-2d9e-4c67-8b86-ff7ffdc94bee-image.png

                                    Many thanks for your help!!!

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      joanmarzo
                                      last edited by

                                      Hi,

                                      I have the same problem, can u help me?

                                      1d108129-0540-49bc-a493-aafbced408e0-image.png

                                      george1421G 1 Reply Last reply Reply Quote 0
                                      • george1421G
                                        george1421 Moderator @joanmarzo
                                        last edited by

                                        @joanmarzo Are you using a PaloAlto dhcp server too?

                                        What specifically do you have defined for dhcp options 66 and 67?

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          joanmarzo @george1421
                                          last edited by joanmarzo

                                          @george1421 cefe2755-8654-4aaa-8c2f-489ee708622c-image.png

                                          Yes, I use palo alto dhcp too and I put this in 66 and 67 options!

                                          Thanks!

                                          george1421G 1 Reply Last reply Reply Quote 0
                                          • george1421G
                                            george1421 Moderator @joanmarzo
                                            last edited by

                                            @joanmarzo So I take it that 192.168.96.162 is the IP address of the fog server?

                                            This is me just making an educated guess. Has the IP address of the fog server changed since FOG was installed? The fog server needs to be configured to use a static IP address before FOG is installed. As I said this is an educated guess but a FOG server IP address of .162 is pretty close to the IP address assigned to the target computer of .206. I might guess they are in the same subnet dhcp scope range. That is why I’m asking if the fog server ip address has changed.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                            J 1 Reply Last reply Reply Quote 0
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