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    Solved Client Host not showing after 2nd restart

    FOG Problems
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    • B
      babouche last edited by

      Hi,
      Im using FOG server 1.5.7
      FOG client on a Windows 10 pro

      After the client install is done and the first reboot, i can see the host UP in the host management tab of the FOG server.

      But after a second restart, the host will never show up again.
      Here are the log after a restart, any idea?

      ------------------------------------------------------------------------------

 28/01/2020 11:37 Service Sleeping for 101 seconds
 28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 28/01/2020 11:38 Middleware::Response Success
 28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&mac=48:4D:7E:ED:2D:7C&newService&json
 28/01/2020 11:38 Middleware::Response Success
 28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?clientver&newService&json
 28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?newService&json

 28/01/2020 11:38 Service Creating user agent cache
 28/01/2020 11:38 Middleware::Response Invalid time
 28/01/2020 11:38 Middleware::Response No Printers
 28/01/2020 11:38 Middleware::Response Module is disabled globally on the FOG server

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:38 Client-Info Client Version: 0.11.16
 28/01/2020 11:38 Client-Info Client OS:      Windows
 28/01/2020 11:38 Client-Info Server Version: 1.5.7
 28/01/2020 11:38 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:38 Client-Info Client Version: 0.11.16
 28/01/2020 11:38 Client-Info Client OS:      Windows
 28/01/2020 11:38 Client-Info Server Version: 1.5.7
 28/01/2020 11:38 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:38 Client-Info Client Version: 0.11.16
 28/01/2020 11:38 Client-Info Client OS:      Windows
 28/01/2020 11:38 Client-Info Server Version: 1.5.7
 28/01/2020 11:38 Middleware::Response Success
 28/01/2020 11:38 HostnameChanger Checking Hostname
 28/01/2020 11:38 HostnameChanger Hostname is correct
------------------------------------------------------------------------------


------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:38 Client-Info Client Version: 0.11.16
 28/01/2020 11:38 Client-Info Client OS:      Windows
 28/01/2020 11:38 Client-Info Server Version: 1.5.7
 28/01/2020 11:38 Middleware::Response No snapins
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:38 Client-Info Client Version: 0.11.16
 28/01/2020 11:38 Client-Info Client OS:      Windows
 28/01/2020 11:38 Client-Info Server Version: 1.5.7
 28/01/2020 11:38 Middleware::Response No Printers
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:38 Client-Info Client Version: 0.11.16
 28/01/2020 11:38 Client-Info Client OS:      Windows
 28/01/2020 11:38 Client-Info Server Version: 1.5.7
 28/01/2020 11:38 Middleware::Response Success
 28/01/2020 11:38 PowerManagement Calculating tasks to unschedule
 28/01/2020 11:38 PowerManagement Calculating tasks to schedule
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:38 Client-Info Client Version: 0.11.16
 28/01/2020 11:38 Client-Info Client OS:      Windows
 28/01/2020 11:38 Client-Info Server Version: 1.5.7
 28/01/2020 11:38 Middleware::Response Success
------------------------------------------------------------------------------

 28/01/2020 11:38 Service Sleeping for 101 seconds
 28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 28/01/2020 11:40 Middleware::Response Success
 28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&mac=48:4D:7E:ED:2D:7C&newService&json
 28/01/2020 11:40 Middleware::Response Success
 28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?clientver&newService&json
 28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?newService&json

 28/01/2020 11:40 Service Creating user agent cache
 28/01/2020 11:40 Middleware::Response Invalid time
 28/01/2020 11:40 Middleware::Response No Printers
 28/01/2020 11:40 Middleware::Response Module is disabled globally on the FOG server

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:40 Client-Info Client Version: 0.11.16
 28/01/2020 11:40 Client-Info Client OS:      Windows
 28/01/2020 11:40 Client-Info Server Version: 1.5.7
 28/01/2020 11:40 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:40 Client-Info Client Version: 0.11.16
 28/01/2020 11:40 Client-Info Client OS:      Windows
 28/01/2020 11:40 Client-Info Server Version: 1.5.7
 28/01/2020 11:40 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:40 Client-Info Client Version: 0.11.16
 28/01/2020 11:40 Client-Info Client OS:      Windows
 28/01/2020 11:40 Client-Info Server Version: 1.5.7
 28/01/2020 11:40 Middleware::Response Success
 28/01/2020 11:40 HostnameChanger Checking Hostname
 28/01/2020 11:40 HostnameChanger Hostname is correct
------------------------------------------------------------------------------


------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:40 Client-Info Client Version: 0.11.16
 28/01/2020 11:40 Client-Info Client OS:      Windows
 28/01/2020 11:40 Client-Info Server Version: 1.5.7
 28/01/2020 11:40 Middleware::Response No snapins
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:40 Client-Info Client Version: 0.11.16
 28/01/2020 11:40 Client-Info Client OS:      Windows
 28/01/2020 11:40 Client-Info Server Version: 1.5.7
 28/01/2020 11:40 Middleware::Response No Printers
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:40 Client-Info Client Version: 0.11.16
 28/01/2020 11:40 Client-Info Client OS:      Windows
 28/01/2020 11:40 Client-Info Server Version: 1.5.7
 28/01/2020 11:40 Middleware::Response Success
 28/01/2020 11:40 PowerManagement Calculating tasks to unschedule
 28/01/2020 11:40 PowerManagement Calculating tasks to schedule
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 28/01/2020 11:40 Client-Info Client Version: 0.11.16
 28/01/2020 11:40 Client-Info Client OS:      Windows
 28/01/2020 11:40 Client-Info Server Version: 1.5.7
 28/01/2020 11:40 Middleware::Response Success
------------------------------------------------------------------------------

 28/01/2020 11:40 Service Sleeping for 62 seconds
      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator last edited by

        @babouche said in Client Host not showing after 2nd restart:

        It’s only when i manually ping from my server to the client that i can see my firewall deny the ping.

        Ping (ICMP protocol) is handled different by a firewall than TCP connections are. Ping being denied might be a hint on other protocols also being restricted but doesn’t give you a definitive answer on that question.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • B
          babouche last edited by

          Hmm i will double check that but i see nothing blocked between my server and the client.

          It’s only when i manually ping from my server to the client that i can see my firewall deny the ping.

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator last edited by

            @babouche Then probably the router between those subnets is blocking TCP port 445. I have thought about making the status in the web UI also update when the fog-client communnication is established. But this is not something quickly done and will have to wait.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • B
              babouche last edited by

              Hi,
              No, they are not in the same subnet.

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator last edited by

                @babouche Are computers and FOG server in the same subnet?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • B
                  babouche last edited by

                  The windows firewall is not activated, and the client computer is still in “unknown state” with the red icon.
                  But i can send task to the client computer.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator last edited by

                    @babouche Allow for connections on port 445 in the Windows firewall.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • B
                      babouche last edited by

                      Ok, but, how do i enable this ?

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator last edited by

                        @babouche said in Client Host not showing after 2nd restart:

                        After the client install is done and the first reboot, i can see the host UP in the host management tab of the FOG server.

                        The up/down state in the FOG web UI is not being set by the fog-client software but by the FOG server polling the client (on port TCP 445).

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
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