Client Host not showing after 2nd restart



  • Hi,
    Im using FOG server 1.5.7
    FOG client on a Windows 10 pro

    After the client install is done and the first reboot, i can see the host UP in the host management tab of the FOG server.

    But after a second restart, the host will never show up again.
    Here are the log after a restart, any idea?

    ------------------------------------------------------------------------------
    
     28/01/2020 11:37 Service Sleeping for 101 seconds
     28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     28/01/2020 11:38 Middleware::Response Success
     28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&mac=48:4D:7E:ED:2D:7C&newService&json
     28/01/2020 11:38 Middleware::Response Success
     28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?clientver&newService&json
     28/01/2020 11:38 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?newService&json
    
     28/01/2020 11:38 Service Creating user agent cache
     28/01/2020 11:38 Middleware::Response Invalid time
     28/01/2020 11:38 Middleware::Response No Printers
     28/01/2020 11:38 Middleware::Response Module is disabled globally on the FOG server
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:38 Client-Info Client Version: 0.11.16
     28/01/2020 11:38 Client-Info Client OS:      Windows
     28/01/2020 11:38 Client-Info Server Version: 1.5.7
     28/01/2020 11:38 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:38 Client-Info Client Version: 0.11.16
     28/01/2020 11:38 Client-Info Client OS:      Windows
     28/01/2020 11:38 Client-Info Server Version: 1.5.7
     28/01/2020 11:38 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:38 Client-Info Client Version: 0.11.16
     28/01/2020 11:38 Client-Info Client OS:      Windows
     28/01/2020 11:38 Client-Info Server Version: 1.5.7
     28/01/2020 11:38 Middleware::Response Success
     28/01/2020 11:38 HostnameChanger Checking Hostname
     28/01/2020 11:38 HostnameChanger Hostname is correct
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:38 Client-Info Client Version: 0.11.16
     28/01/2020 11:38 Client-Info Client OS:      Windows
     28/01/2020 11:38 Client-Info Server Version: 1.5.7
     28/01/2020 11:38 Middleware::Response No snapins
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:38 Client-Info Client Version: 0.11.16
     28/01/2020 11:38 Client-Info Client OS:      Windows
     28/01/2020 11:38 Client-Info Server Version: 1.5.7
     28/01/2020 11:38 Middleware::Response No Printers
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:38 Client-Info Client Version: 0.11.16
     28/01/2020 11:38 Client-Info Client OS:      Windows
     28/01/2020 11:38 Client-Info Server Version: 1.5.7
     28/01/2020 11:38 Middleware::Response Success
     28/01/2020 11:38 PowerManagement Calculating tasks to unschedule
     28/01/2020 11:38 PowerManagement Calculating tasks to schedule
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:38 Client-Info Client Version: 0.11.16
     28/01/2020 11:38 Client-Info Client OS:      Windows
     28/01/2020 11:38 Client-Info Server Version: 1.5.7
     28/01/2020 11:38 Middleware::Response Success
    ------------------------------------------------------------------------------
    
     28/01/2020 11:38 Service Sleeping for 101 seconds
     28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     28/01/2020 11:40 Middleware::Response Success
     28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/management/index.php?sub=requestClientInfo&mac=48:4D:7E:ED:2D:7C&newService&json
     28/01/2020 11:40 Middleware::Response Success
     28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?clientver&newService&json
     28/01/2020 11:40 Middleware::Communication URL: http://ipofmyfogserver/fog/service/getversion.php?newService&json
    
     28/01/2020 11:40 Service Creating user agent cache
     28/01/2020 11:40 Middleware::Response Invalid time
     28/01/2020 11:40 Middleware::Response No Printers
     28/01/2020 11:40 Middleware::Response Module is disabled globally on the FOG server
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:40 Client-Info Client Version: 0.11.16
     28/01/2020 11:40 Client-Info Client OS:      Windows
     28/01/2020 11:40 Client-Info Server Version: 1.5.7
     28/01/2020 11:40 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:40 Client-Info Client Version: 0.11.16
     28/01/2020 11:40 Client-Info Client OS:      Windows
     28/01/2020 11:40 Client-Info Server Version: 1.5.7
     28/01/2020 11:40 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:40 Client-Info Client Version: 0.11.16
     28/01/2020 11:40 Client-Info Client OS:      Windows
     28/01/2020 11:40 Client-Info Server Version: 1.5.7
     28/01/2020 11:40 Middleware::Response Success
     28/01/2020 11:40 HostnameChanger Checking Hostname
     28/01/2020 11:40 HostnameChanger Hostname is correct
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:40 Client-Info Client Version: 0.11.16
     28/01/2020 11:40 Client-Info Client OS:      Windows
     28/01/2020 11:40 Client-Info Server Version: 1.5.7
     28/01/2020 11:40 Middleware::Response No snapins
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:40 Client-Info Client Version: 0.11.16
     28/01/2020 11:40 Client-Info Client OS:      Windows
     28/01/2020 11:40 Client-Info Server Version: 1.5.7
     28/01/2020 11:40 Middleware::Response No Printers
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:40 Client-Info Client Version: 0.11.16
     28/01/2020 11:40 Client-Info Client OS:      Windows
     28/01/2020 11:40 Client-Info Server Version: 1.5.7
     28/01/2020 11:40 Middleware::Response Success
     28/01/2020 11:40 PowerManagement Calculating tasks to unschedule
     28/01/2020 11:40 PowerManagement Calculating tasks to schedule
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     28/01/2020 11:40 Client-Info Client Version: 0.11.16
     28/01/2020 11:40 Client-Info Client OS:      Windows
     28/01/2020 11:40 Client-Info Server Version: 1.5.7
     28/01/2020 11:40 Middleware::Response Success
    ------------------------------------------------------------------------------
    
     28/01/2020 11:40 Service Sleeping for 62 seconds
    

  • Senior Developer

    @babouche said in Client Host not showing after 2nd restart:

    It’s only when i manually ping from my server to the client that i can see my firewall deny the ping.

    Ping (ICMP protocol) is handled different by a firewall than TCP connections are. Ping being denied might be a hint on other protocols also being restricted but doesn’t give you a definitive answer on that question.



  • Hmm i will double check that but i see nothing blocked between my server and the client.

    It’s only when i manually ping from my server to the client that i can see my firewall deny the ping.


  • Senior Developer

    @babouche Then probably the router between those subnets is blocking TCP port 445. I have thought about making the status in the web UI also update when the fog-client communnication is established. But this is not something quickly done and will have to wait.



  • Hi,
    No, they are not in the same subnet.


  • Senior Developer

    @babouche Are computers and FOG server in the same subnet?



  • The windows firewall is not activated, and the client computer is still in “unknown state” with the red icon.
    But i can send task to the client computer.


  • Senior Developer

    @babouche Allow for connections on port 445 in the Windows firewall.



  • Ok, but, how do i enable this ?


  • Senior Developer

    @babouche said in Client Host not showing after 2nd restart:

    After the client install is done and the first reboot, i can see the host UP in the host management tab of the FOG server.

    The up/down state in the FOG web UI is not being set by the fog-client software but by the FOG server polling the client (on port TCP 445).


Log in to reply
 

235
Online

7.5k
Users

14.6k
Topics

137.8k
Posts